Afternoon tea at Hotel Café Royal

The service front of house staff (2 lovely ladies) was excellent, they delivered the special request for a birthday and engagement plate scroll as requested. Zeecko our waiter was also very friendly and helpful.

Had a amasing experience first time I went but not so good this time

Not enough staff working so once seated we waited 35 minutes to be asked wether we wanted a drink and to be handed a menu .

I also found the staff quote rude this time round they could see we were trying to get there attention but we were ignored.

I was surprised to be honest as this was my 3rd visit and it wasn’t one to remember

Food was amasing as always but when your paying £200 all in for afternoon tea and drinks you expect the experience to be 10/10

I would go back as I do love the settings but I think management need to be more attentive during busy periods and see the situation from the customers point of view

Everything you would expect from a 5 star establishment x
Courteous polite informative staff x
Beautiful room x
Fantastic food x
The best patisseries I have ever tasted x
We were offered more sandwiches and tried several different teas x
They had no problem accommodating our dietary requests x
Fabulous x would recommend x

Very welcoming efficient friendly staff & delicious treats, loved the piano accompaniment. Really enjoyed ourselves.

We came here for an afternoon tea experience, celebrating my sister’s birthday. Overall, the experience was excellent. Our server, Zico, was attentive but not hovering too much. The sandwiches were delicious. I found that the desserts were a little too sweet for my taste. However, the scones, clotted cream, and jam were spot on. The ambience is wonderful, absolutely stunning old world decor. This is on the pricey side, especially with the champagne. This was our first and only tea, so it is hard for me to compare. However, as tourists, we highly enjoyed this experience.

This has become my go-to spot for high tea when I visit London because the prices are reasonable, the service is outstanding, the offerings are yummy, and, honestly, the location is quite convenient to my everyday activities while in London.

Excellent, very attentive service! Great place indeed

Setting, service and food were great. The extra thing is the jazz pianist playing during the tea.

Most attentive and seemingly happy staff. Nothing was too much for them , particularly Zachariah.
The afternoon tea was most enjoyable in wonderful surroundings although the chairs were rather low and uncomfortable.
Regardless, I would certainly return.

Excellent afternoon celebration of my husband’s birthday. Lovely staff who were meticulously correct , served delicious Bruce Cliquot champagne & great tea. Lovely visit but ladies downstairs loo needs attention & improved ventilation to improve the overall impression.

Decadent setting, cool ambience, wonderful selection of teas and interesting food ! Lovely treat.

Excellent service and food! The staff are very accommodating and explained the food in detail and took our dietary requirements into consideration. Will come back again!

Wonderful afternoon tea, service was fantastic, setting really very beautiful and diptyque link a really lovely unique touch.

I was disappointed with this Afternoon tea. The service was very rushed, the first waiter talked so fast that we almost did not understand a word he said. The room in which the afternoon tea was served in was however magnificent. But, the soundlevel was quite high with the pianist playing FORTE to say the least. And, and this cannot be blamed on Hotel Café Royal, it felt like we were in a selfie-drenched environment with every table more concerned with taking selfies than enjoying afternoon tea. I got the feeling that this was somewhat of a tourist trap. But, all this aside, how was the food? It was...ok. The tea couldn´t possibly have been served after the correct time resulting in very "thin" taste. You were offered to eat as much as you could. However, the execution of the sandwiches and sweets were merely ok. I would not go back to this afternoon tea again.

Beautiful lounge and excellent and attentive service. Will definitely come back.

Excellent service our waiter was very attentive and all the food was delicious! Was a nice touch that they arranged a takeaway box for what we couldn't finish.

Lovely afternoon tea, tasty food and really friendly staff. Great family moment!!

We had a wonderful time, will be coming back soon!

We had excellent service from the moment we came to hotel café royal til we left. The afternoon tea offerd allot of delicious food for a very good price. The piano player and the beautiful room were the tea was served made the whole experience magic! I hope to be back soon again!

Beautiful setting but I wish there were more staff so the service could be more attentive.

Amazing afternoon tea, beautiful ambience, live piano music and delicious sandwiches, scones, tarts and sweets. Definitely go there while being in London.

The visit and experience was worth the money. amazing

My first afternoon tea experience and boy was it an experience! The ambience is phenomenal. The pianist played a mix of different tunes old and new and even the theme music from Game of Thrones!!! Loved the experience with my teenager!

The visit to Cafe Royal was a birthday treat for me and it certainly was a’treat.’ The ambience was fabulous - wonderful decor and fantastic flowers everywhere. The afternoon tea was absolutely lovely and our waiter was very attentive without being intrusive. There were far too many cakes to eat for the two of us and without us having to ask our waiter, he offered to box the remaining cakes for us to take home. My husband was able to sample the goodies! All in all a wonderful afternoon and will return for another celebration.

Setting was stunning, tea was lovely but the sandwiches were mediocre and the cakes were all dense and heavy, but the scones were nice.

Highly recommend! Perfect for a classic afternoon tea including refills on sandwiches and sweets. Loads of great tea options. A gorgeous, historic space. Service was excellent, including the pianist playing Happy Birthday for my mother while servers brought out a small treat with a candle.

Unforgettable experience, loved every second of this special evening.

Lieu chaleureux atypique (c’est une autre époque) avec un excellent service, on oublie le reste c’est un lieu un peu magique

Afternoon Tea at Hotel Cafe Royal was superb, the staff were attentive, informative and helpful, they could do no more. The food was sublime and innovative. My mum had a wonderful birthday treat and I would definitely recommend to friends and family.

Incredible settling, impeccable afternoon tea and unbeatable service. One of the best afternoon teas in London! Zico, our waiter, was excellent!

Me, my wife and my mother had the most wonderful experience at Cafe Royal's afternoon tea. The space is beautiful, food was just perfect and tea selection excellent. Most of all, our host Kilian was the absolute highlight with his kindness and attention to detail. He definitely made it a memorable time for all of us.

I have had afternoon tea at the Claridges a couple of times before but could not get a table this time. I chose Hotel Cafe Royal as it was rated 2nd to Claridges in London top 10 places for afternoon tea. In comparison, although staff were excellent, the flavour of sandwiches and cakes weren't so great. My colleagues however, who hand not experienced afternoon tea in such a reputable place before, enjoyed the food very much and thought that the service and venue were excellent.

Fabulous food- you get what you pay for but prices were good compared to other 5 star hotels in London. Staff made you feel welcome and special and could not do enough to make the experience memorable. Ambience is perfect a fantastic pianist in opulent surroundings as staff quietly but efficiently go about their business. A perfect afternoon tea to celebrate a special occasion or just for a spontaneous treat! I would like to pay particular mention to the lady who I made the original booking with (so helpful!) although I had to reschedule twice due to illness. And the receptionist whose desire to make our occasion special made it just so by accommodating our request for a corner table. And to our champagne waiter for his helpful recommendations and great service. But I should add that all the staff were excellent, it’s very unusual to find great consistency like this- service, food and ambience!

The restaurant is so elegant and beautiful. The afternoon tea is so tasty, I would definitely recommend to my friends.

Wonderful service in opulent surroundings. Very good choice of teas, unfortunately the sandwiches were uninspiring.

Waiter and waitresses were utmost polite and they provided good service. The afternoon tea was amazing. And overall the atmosphere was stunning. A must visit.

Great genuine and historic atmosphere in an truly amazing environment. Staff friendly and helpful but could use a brush up in English here and there. Sometimes hard to understand what they say. Wanted a genuine Afternoon Tea experience, and this one was one of the best for sure. Try it!

Not only were the sandwiches delicious, the patisserie beautiful as well as tasty, and plentiful options of interesting teas and champagne but the staff were just lovely - warm, welcoming, knowledgable and thoughtful, they did everything they could to make our evening special. It was a stunning historic setting too. Fantastic! We had a wonderful time and are thinking of making it an annual tradition.

Beautiful setting and fabulous selection of savouries and cakes with an imaginative twist. Service was discreet and welcoming. Particularly liked the ability to try a number if different teas to match with the food.

スタッフの対応も親切で、大変満足しました。店内も豪華で特別な時間を過ごせますし、料理も美しく、美味しく頂けました。