Benihana - Cincinnati, OH

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1. OT

   OpenTable Diner

   1 reseña

   1.0

   1 reseña

   Fecha de la visita: 18 de octubre de 2021

   overall1food1service1ambience1

   Horrible horrible

   Benihana - Cincinnati, OHRespondió el 19 de octubre de 2021

   Dear Guest To better assist you, please contact us via our website with additional details.

   Report
2. CB

   ChuckandBob

   Cincinnati

   18 opiniones

   2.0

   18 opiniones

   Comieron hace 2 días

   overall2food4service1ambience1

   I’ve gone to Benihana for decades. This has always been my Favorite restaurant. They have stopped doing the special treatment for birthdays. No more singing, no more pictures, no more special treat at dessert time. They have stopped offering ice cream that actually comes with certain meals. Etc etc!!! This visit they got my order wrong from the type of fried rice to the way my fillet was to be cooked also my guests order. The chef’s hardly do any show at all.

   Benihana - Cincinnati, OHHa respondido hoy

   Dear ChuckandBob On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

   Report
3. W

   Whitney

   Cincinnati

   1 reseña

   5.0

   1 reseña

   Comieron hace 2 días

   overall5food5service5ambience4

   Xavier and Miguel were great. Enjoyed our lunch and will be back.

   Benihana - Cincinnati, OHHa respondido hoy

   Dear Whitney Your feedback is appreciated. We will be sure to share your kind words with the team.

   Report
4. EL

   EdwardL

   Cincinnati

   1 reseña

   5.0

   1 reseña

   Comieron hace 2 días

   overall5food5service5ambience3

   As always the food was delectable, the service was Outstanding! I enjoy coming to Benihana’s for lunch, and I could eat it every single day.

   Benihana - Cincinnati, OHHa respondido hoy

   Dear EdwardL We appreciate you dining with Benihana, thank you for the kind words!

   Report
5. OT

   OpenTable Diner

   1 reseña

   3.0

   1 reseña

   Comieron hace 5 días

   overall3food4service2ambience2

   The wait was to long. Reservations where at 9:30 and didn’t seat until 10:45. Soup was nasty.

   Benihana - Cincinnati, OHRespondió hace 4 días

   Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

   Report
6. AC

   AnthonyC

   Los Ángeles

   2 opiniones

   1.0

   2 opiniones

   Comieron hace 6 días

   overall1food3service1ambience2

   We had 5pm reservations. We showed up at 4:30p and were told they might be a little late. We were warned by a couple as we were coming in that they were really slow. At 5:15p, I checked in and was told it would be 10-15 more minutes. At 5:45p, they came and got us. It gets worse. It took 10 minutes to take our drink order and 10 more to get the drinks (6:05p). 10 minutes later they took our food order (6:15p). They brought out soup at 6:25p and then salad at 6:40p. It was obvious that they didn't have enough chefs, and weren't going to get to us anytime soon, even though we were already 1 hr and 45 min past our reservation time. So, at 6:45, we left. I explained to the manager that if we had been told from the start that they were that far behind, we would have just gone to another place to eat. Making us wait and figure that out for ourselves with them knowing there was no way they were going to get to us was disappointing.

   Benihana - Cincinnati, OHRespondió hace 4 días

   Dear AnthonyC on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

   Report
7. h

   hannahd

   1 reseña

   1.0

   1 reseña

   Comieron hace 7 días

   overall1food1service2ambience1

   i placed a reservation for a work meeting at 7:30 got there an they told me it would take another 50 minutes to an hour to be seated .

   Benihana - Cincinnati, OHRespondió hace 4 días

   Dear hannahd Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

   Report
8. OT

   OpenTable Diner

   1 reseña

   2.0

   1 reseña

   Comieron hace 7 días

   overall2food4service2ambience3

   We had a reservation for 2 at 6 pm. When we arrived they asked us to sit in the lounge area which was fine. My friend decided to order a bud light in a bottle and it was about $8!! We waited there at least 20 min. When they finally sat us, we were seated with 2 other people at a table. There were only 3 other tables in the whole place with people seated at them. We ordered our drinks and our food with the waitress. Then we waited at least 50 min for a hibachi chef. The other people almost left. Then he cooked everything one by one. It would be at least 5-10 min between getting the vegetables and each meat. From the time I got the veggies on our plates to when my steak was put on there was at least 20 min if not longer and my other food was cold. He didn’t cook the rice in front of us. He also did maybe 2 tricks. Once we got our food it was delicious but just for my bill for one person with a Dr Pepper was $57 with a tip! I will definitely not be eating at this location again.

   Benihana - Cincinnati, OHRespondió hace 4 días

   Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

   Report
9. RC

   RobertaC

   Cincinnati

   2 opiniones

   1.0

   2 opiniones

   Fecha de la visita: 12 de mayo de 2022

   overall1food1service1ambience1

   Birthday. Brought 5 guests with me & the service was horrible . We were told only 2 waitresses were working reservation was at 7pm on 5/13…. Took forever to get drinks 3 people of my party finally got drinks the other 2 still had not been served drinks the chef came to the table to cook around 8:45. It’s turning into 9:30 & he’s still cooking. We didn’t leave the restaurant until 10:13. It took forever to pay to even get a bill & then for server to collect the funds… it was really embarrassing for me … to have such poor service & to be there over 3 hrs

   Benihana - Cincinnati, OHRespondió hace 4 días

   Dear RobertaC On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

   Report
10. AW

    AngieW

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 10 de mayo de 2022

    overall1food5service1ambience1

    The food was fantastic, and the chef was entertaining. But we waited over an hour past our reservation time, then sat at the table for another hour before the chef arrived. We were at the restaurant for more than 3 hours, which was completely unnecessary.

    Benihana - Cincinnati, OHRespondió hace 4 días

    Dear AngieW We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
11. EB

    ErialB

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 10 de mayo de 2022

    overall1food1service1ambience1

    Horrible as usual. Every time I go it’s horrible. It’s just the only one in Cincinnati so what do you do.

    Benihana - Cincinnati, OHRespondió hace 4 días

    Dear ErialB on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

    Report
12. OT

    OpenTable Diner

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 9 de mayo de 2022

    overall1food4service1ambience1

    Never got a single refill on my drink the entire time I was there. The chef didn’t put on any bit of a show or talk much and when he did he was really rude about it. My birthday steak was overdone and fatty and we never received our sherbet or sang happy birthday or anything.

    Benihana - Cincinnati, OHRespondió hace 2 días

    Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

    Report
13. SP

    SeanP

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 9 de mayo de 2022

    overall1food1service1ambience1

    The worst hibachi I EVER had, the experience was not good what so ever and the manager was very unprofessional.

    Benihana - Cincinnati, OHRespondió hace 4 días

    Dear SeanP Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
14. OT

    OpenTable Diner

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 8 de mayo de 2022

    overall5food5service5ambience5

    We were seated quickly, attentive waiter, cook asked our preference, brought the check out when asked.

    Benihana - Cincinnati, OHRespondió hace 4 días

    Dear Guest We appreciate you dining with Benihana, thank you for the kind words!

    Report
15. C

    Cincydiner

    Cincinnati

    3 opiniones

    VIP
    5.0

    3 opiniones

    Fecha de la visita: 8 de mayo de 2022

    overall5food5service5ambience5

    We ate a Benihana for Mother's Day. It would have been nice if they had had some Mother's Day specials, or at least a complimentary mimosa or something (many restaurants do - and for the price of Benihana, it seems like they could afford it...), but our experience was still very nice. I must avoid gluten and dairy, and my husband and daughter have shellfish allergies, so we're not the easiest party to accommodate. But chef Chico did a perfect job of catering to our allergies, even when it presented an inconvenience to him (he had to clean the grill twice, but did it with a smile). We will definitely be back!

    Benihana - Cincinnati, OHRespondió hace 4 días

    Dear Cincydiner Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family. 

    Report
16. L

    Lish

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 8 de mayo de 2022

    overall2food3service1ambience2

    20 minute wait even with our reservation, after being sat no one acknowledged us for at least 10 mins, manager had to serve us, very unprofessional business.

    Benihana - Cincinnati, OHRespondió el 12 de mayo de 2022

    Dear Lish On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

    Report
17. OT

    OpenTable Diner

    1 reseña

    4.0

    1 reseña

    Fecha de la visita: 7 de mayo de 2022

    overall4food5service4ambience4

    A little bit more server/chef communication is needed.

    Benihana - Cincinnati, OHRespondió hace 4 días

    Dear Guest Thank you for your feedback! Come back soon!

    Report
18. OT

    OpenTable Diner

    Louisville

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 7 de mayo de 2022

    overall1food1service1ambience1

    Immediate seating took an hr for food. Filet tough small portions of rice. Worse Benihana experience should be closed or change name

    Benihana - Cincinnati, OHRespondió el 9 de mayo de 2022

    Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
19. S

    Sadlunchtime

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 7 de mayo de 2022

    overall2food4service1ambience1

    Went for lunch to celebrate Mother’s Day. I could understand kind of that the restaurant was freezing - I imagine when all the tables are on it gets warm, but as someone who is rarely cold we were freezing - had to get the kids winter coats from the car for them to wear while we ate. Being the only table at the restaurant the server disappeared - not sure where he went. Even the cook came out and had to do the vegetable course not knowing what everyone got because the server disappeared. Chico was amazing, as usual, the food he cooked was excellent, but the service outside of the cook, being the only table sat in a freezing cold restaurant and having the server disappear was disappointing. We’ll keep coming for the food, but not sure we’ll ever come back at lunch time.

    Benihana - Cincinnati, OHRespondió el 12 de mayo de 2022

    Dear Sadlunchtime On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

    Report
20. OT

    OpenTable Diner

    Cincinnati

    2 opiniones

    3.0

    2 opiniones

    Fecha de la visita: 6 de mayo de 2022

    overall3food4service3ambience1

    Our reservation last was at 6:45. The food didn’t start preparing until 8 PM. The food was not the problem the food was actually delicious. However, being at other hibachi restaurants there was definitely cross-contamination going on here tonight. We almost turned around and walked out because the restaurant was so dirty. Walking on the floor you would have thought your shoes were gonna come off because the sticky substance was so bad. When you pay that kind of money you expect for the place to be clean. We won’t be back.

    Benihana - Cincinnati, OHRespondió el 9 de mayo de 2022

    Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
21. CM

    ChuckM

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 6 de mayo de 2022

    overall1food2service2ambience2

    Disappointing, we had a 6.30pm reservation and were not seated until 8pm. The hood at our table was not working, there was times we could not see the people sitting across from us. Chef was friendly but the dinner was not as good as we have had in the past. Server was very nice but the bartender clearly had him flustered which didn't help. What has been a regular for us for many years, has unfortunately come to an end.

    Benihana - Cincinnati, OHRespondió el 12 de mayo de 2022

    Dear ChuckM On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
22. BE

    BarbarahE

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 6 de mayo de 2022

    overall5food5service5ambience5

    Very pleasant and our chef Chico was magnificent !! I would recommend for everyone

    Benihana - Cincinnati, OHRespondió el 11 de mayo de 2022

    Dear BarbarahE Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
23. JH

    JordanH

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 4 de mayo de 2022

    overall1food3service1ambience1

    Overall, terrible experience. I have been going on this Benihana for roughly 20 years. This is the time where I say I won’t be back…Terrible service, overcooked food, and no communication for the problem(s) they had. My party of 4 had a reservation at 7pm. We arrived promptly at 6:50 and were asked to be seated in the waiting room. No biggie. We were early. We waited for about 45 minutes in the waiting room. We got called immediately after a couple left because they had been waiting for such a long time as well. Once we sat, the waitress took our drink order and vanished faster than Houdini. Roughly 15 minutes later we got our drinks - which I hope you weren’t thirsty because you probably won’t get another one. We placed our order once drinks arrived. 15 minutes after that - soup. 10 minutes after soup - salad. Now at this point we’ve been here for about an hour and a half and we’re starting to get aggravated. Once the chef arrived he cooked, but the quality was poor. He was rushed since he was one of three chefs there that night. I do not blame him for the poor experience at all. Overall, food wasn’t bad, but not on par with the Benihana I have been accustomed to. Ultimately, this was the second time an incident like this has happened within the last three months. I am not going to be going back anytime soon. Sad to say because it was my favorite restaurant. Do not go here anymore.

    Benihana - Cincinnati, OHRespondió el 9 de mayo de 2022

    Dear JordanH on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

    Report
24. J

    Jbrattster

    Condado de Orange

    3 opiniones

    1.0

    3 opiniones

    Fecha de la visita: 4 de mayo de 2022

    overall1food3service1ambience2

    Long wait. Even with a reservation. Appetizer never came. Restroom was very dirty, staff was unhelpful. We love the food but will not go back. Took almost 3 hours from arrival to finish.

    Benihana - Cincinnati, OHRespondió el 9 de mayo de 2022

    Dear Jbrattster On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
25. DM

    DustysMom

    Cincinnati

    18 opiniones

    5.0

    18 opiniones

    Fecha de la visita: 4 de mayo de 2022

    overall5food5service5ambience5

    HAD A GREAT BIRTHDAY CELEBRATION 🎉

    Benihana - Cincinnati, OHRespondió el 10 de mayo de 2022

    Dear DustysMom Thank you for allowing us to be a part of the special occasion!

    Report
26. d

    deedee123

    Cincinnati

    178 opiniones

    VIP
    5.0

    178 opiniones

    Fecha de la visita: 3 de mayo de 2022

    overall5food5service5ambience5

    The food as well as the service were wonderful.

    Benihana - Cincinnati, OHRespondió el 10 de mayo de 2022

    Dear deedee123 We are happy you enjoyed the experience! Come back soon!

    Report
27. CB

    ChuckandBob

    Cincinnati

    19 opiniones

    4.0

    19 opiniones

    Fecha de la visita: 3 de mayo de 2022

    overall4food5service5ambience3

    Benihana needs to get back to the experience. No singing for birthdays anymore. No picture for birthday with Benihana frame. Many chefs hardly do any special performances. However the food is excellent, my favorite restaurant.

    Benihana - Cincinnati, OHRespondió el 10 de mayo de 2022

    Dear ChuckandBob Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
28. AC

    AngelaC

    Cincinnati

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 2 de mayo de 2022

    overall5food5service5ambience5

    Our chef Chico was very entertaining and made me laugh. There were no issues with the staff. The issue was with customers trying to get free food which is unfortunate.

    Benihana - Cincinnati, OHRespondió el 10 de mayo de 2022

    Dear AngelaC We appreciate you dining with Benihana, thank you for the kind words!

    Report
29. O

    Ohio9200

    Cincinnati

    44 opiniones

    VIP
    5.0

    44 opiniones

    Fecha de la visita: 1 de mayo de 2022

    overall5food5service5ambience5

    Our chef was the nicest we have had in a while and the food was cooked perfectly. We got several times a year at least and this was a step up for sure.

    Benihana - Cincinnati, OHRespondió el 10 de mayo de 2022

    Dear Ohio9200 Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
30. MS

    MaryS

    Cincinnati

    3 opiniones

    5.0

    3 opiniones

    Fecha de la visita: 1 de mayo de 2022

    overall5food5service5ambience5

    Love this restaurant. Always good food and service.

    Benihana - Cincinnati, OHRespondió el 9 de mayo de 2022

    Dear MaryS On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

    Report
31. DT

    DavidT

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 30 de abril de 2022

    overall1food3service2ambience2

    I got a reservation for 5:30 I didn’t get seated till 6 and didn’t eat until 7:15 which made me and my date late for prom. I understand you were busy but it shouldn’t take 90 minutes just to eat especially with a prior reservation. My waiter was amazing tho. He was on top of everything and never let us run out of our drinks.

    Benihana - Cincinnati, OHRespondió el 3 de mayo de 2022

    Dear DavidT On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

    Report
32. KN

    KarenN

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 29 de abril de 2022

    overall2food5service2ambience3

    Reservations for 7:15. Were not seated at table until 9 ish. No chef until 9:45. Had to cancel husbands birthday plans for after dinner. Restroom was out of toilet paper. Extremely understaffed. Server was friendly very attentive and accurate. Chef was excellent also. It was just an unacceptable wait. Manager was not happy about our complaint stating everyone had to wait but he finally agreed to give a discount

    Benihana - Cincinnati, OHRespondió el 2 de mayo de 2022

    Dear KarenN On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
33. EL

    EdwardL

    Cincinnati

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 29 de abril de 2022

    overall5food5service5ambience4

    I made some enjoyable company that was dining at the table with me, the food was delectable, the staff was exceptional, I had a great meal and a great day!

    Benihana - Cincinnati, OHRespondió el 5 de mayo de 2022

    Dear Guest Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
34. MJ

    MarkJ

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 28 de abril de 2022

    overall5food5service5ambience4

    Best steak I have had in years. Rest of meal was also excellent.

    Benihana - Cincinnati, OHRespondió el 4 de mayo de 2022

    Dear MarkJ thank you so much for your feedback, we hope to see you back again soon!

    Report
35. BP

    BeckyP

    1 reseña

    3.0

    1 reseña

    Fecha de la visita: 27 de abril de 2022

    overall3food3service5ambience4

    Only had one chef at hibachi tables and one in the kitchen, so they were running behind on reservations. Veggies were overcooked and tasted burnt from the back kitchen.

    Benihana - Cincinnati, OHRespondió el 29 de abril de 2022

    Dear BeckyP On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

    Report
36. NB

    NinaB

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 27 de abril de 2022

    overall1food2service1ambience1

    Had to wait over and hour for the reservation. It was also a birthday celebration so my guest were upset and hungry.

    Benihana - Cincinnati, OHRespondió el 5 de mayo de 2022

    Dear NinaB On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
37. OT

    OpenTable Diner

    Cincinnati

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 26 de abril de 2022

    overall5food5service5ambience5

    SHE LOVED IT! It was my fiancés first time at Benihana’s. Thanks so much for delicious food!

    Benihana - Cincinnati, OHRespondió el 2 de mayo de 2022

    Dear Guest We are happy to hear that you enjoyed the dining experience!

    Report
38. G

    Girlslunch

    1 reseña

    4.0

    1 reseña

    Fecha de la visita: 26 de abril de 2022

    overall4food4service4ambience4

    The vegetable tempura was cold and our dining experience was 2 1/2 hours long. We were seated for 30 minutes before orders were taken and almost an hour before meals cooked

    Benihana - Cincinnati, OHRespondió el 3 de mayo de 2022

    Dear Girlslunch We are happy to hear that you enjoyed the dining experience!

    Report
39. E

    Emma

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 23 de abril de 2022

    overall1food1service2ambience2

    horrible food. had a reservation for 6 and didn’t place an order until 7:30

    Benihana - Cincinnati, OHRespondió el 26 de abril de 2022

    Dear Emma Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
40. Y

    Ycue

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 23 de abril de 2022

    overall1food1service2ambience1

    Terrible experience . Reservation was at 3:00 , didn’t get seated or drinks even until 2 hours later.

    Benihana - Cincinnati, OHRespondió el 26 de abril de 2022

    Dear Ycue On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

    Report