Cyclone Anaya's - Mosaic
Friday: 11:00am - 1:00am
Saturday: 10:30am - 1:00am
Sunday: 10:30am - 9:00pm
We brought customers here for dinner. The service was extremely slow and the food was not hot when it came to the table. Not a great experience overall.
Staff and waiter were so kind and considerate. We celebrated a friend birthday and they came out with a slice of cake for him. Overall a great dinner with friends!
Service was very good, I reserved for 12:15p.m. and when we arrived staff were ready for us. Food was good.
Pretty much the worst Mexican food experience. Service was slow even though the restaurant was empty. The appetizers were ridiculously small. We got the guacamole and it was maybe one avocado in a tiny bowl and we had 6 people! The only reason we went was for frozen margaritas and the machine was broken we were told. No apology, just it’s broken. The food was subpar too. I wondered why it was so empty on Friday night at Mosaic and now I know. We’ll be going to a better place next time, like Uncle Julio’s or Chuys.
This is the 2nd visit here. The first time was just after opening so I thought I would give them another chance. The food was ok. The service the same. The restaurant was dirty. Not a fan. Won't go back again
Food was amazing but I will not return because the music was OBNOXIOUSLY loud! My friend and I could not hear each other across the table. They were the only restaurant in Mosaic that was not packed for dinner, and now I know why. If they kept the music at a normal level, their business would definitely increase.
Only table in restaurant with customers. Service was poor - had to get own silverware, ask for plates for shared appetizers. Food was mediocre.
We were very disappointed in Cyclone Anaya's from the moment we arrived until we left. When we arrived, on time for our 7 pm reservation, there was one hostess and already several people waiting to speak to her. She had her back to us and was on the phone - for 10 minutes. She didn't acknowledge our presence or apologize or say anything. Then she got off the phone and walked away saying "just a minute". Very annoying. Finally someone else came and sat us. Then the waiter was clearly stressed and stopped by to say he would be back - and didn't return for at least 10 minutes. Another guy came to take our order and was very nice but dressed in an open sleeve tank top - didn't seem very professional. Our food took a very long time. And twice we ordered sodas that turned out not to have any syrup in them. When the food finally came it was tasty, but not enough to outweigh the bad service. We won't return.
We were a bit skeptical due to the number of negative reviews regarding service but we were pleasantly surprised! We dined when the restaurant wasn't very busy (8p on a Sunday evening) and the service was quite good. Our server was very pleasant and was just attentive enough that are needs were met but we didn't feel smothered. Our entrees were good and the portion size not overwhelming. The chips were okay but I prefer chips with a bit of salt and these (like those at most restaurants now) were completely void of salt but this is not a deal breaker for me.
Forgot I had written this review same time in 2017: "Sloooow service, loud speaker directly over my table, dirty bathrooms and generally mild/lackluster food. Won't be returning." Same this time and it's no wonder the place was half full when all the other restaurants there were packed. Fool me once...
The host gave us a warm welcoming smile. Our booth seating was cozy. The menu was full of delicious options.
Our waitperson was attentive and professional, friendly and prompt.
We really enjoyed our visit and had a wonderful time.
The only improvement I would make would make: please offer a la carte options more readily. We ordered appetizers, then I wanted only one taco carbon, but the kitchen sent a full order, with the waitperson apologizing that that was the only way it could be served. Sometimes you just don't want all that food at once! Seems wasteful.
Terrible service, roof was leaking and had to relocate tables 3 times.
Food and service were great but surprisingly the margaritas were not. Roasted jalapeño margarita was not spicy at all and cyclone margarita just tasted like tequila.
The service was very slow. Drinks took about 30 min, someone else ended up coming to check on us out original server Cesar never came back he was literally just the one who took our drink orders. Then we flagged down a waitress who took our food order, and had to flag down a different waiter to bring us the check. I took a trip to the restroom and the restaurant didn’t appear to be that busy for me to be understanding of the wait times. It was my first time there not sure if this is typical or just one of those days. I had to lobster tacos and they were delicious
Staff were accommodating and brought out birthday cake complete with sparkler. A very nice surprise.
yummy... couldn't eat it all,,,, so took home doggie bags to enjoy later!
Server seemed a bit preoccupied and busy because he was behind the bar and on the floor, but he was very nice none the less! Will definitely be back and hopefully have Louis as our waiter again.
Everything started out great! Chips came right away, drinks came fast. Then once we ordered another round and entrees and more chips it took a long time. Entrees came out before drinks, and still no chips to finish our appetizer. When server checked up she realized the drink wasn’t there yet and tried to walk away however we were still waiting on other items so I then felt like I was annoying her with a list of items we needed. Drinks finally came but weren’t consistent in taste with the first round. We didn’t get dessert due to the fact that we didn’t want to wait any longer. Overall decent experience and we’ll come back but our server definitely seemed overwhelmed. Also...the marked me as a no show with OpenTable so I had to dispute that...
Complete waste of my money and time. The food was served cold, and one could easly tell the food from a pervious order was scrapped from one plate, added to another, and served. The drinks were watered down, and the margarita tasted like Kool Aid lemonade. IT WAS F-ING RIDICULOUS. The cheese on my chicken enchiladas looked like a 5 day old Elemers Glue scap. And I had to break out a jack hammer just to crack the refried beans.
The waiter couldn’t have cared less if we were there or not. It acted as if he was doing us a favor by serving us.
We've eaten here a few times. The kitchen staff is good--I find their take on Mexican/TexMex to have some nice, innovative touches. In general I would recommend this place. But on this visit, a slow and careless waitstaff took the experience down by a notch. Nothing unusual, just slow service and a forgotten "special request". One of our party was very clear about a single ingredient he couldn't tolerate; the waiter clearly understood, confirmed, and then delivered a plate covered in that ingredient. On the other hand, my "Betsy's" tamales were excellent, my wife had the 'special' tacos and enjoyed them. Bottom line--if you want excellent Mexican in the Merrifield district, the food is good but you may find the service a little inconsistent.
Despite reservation, the table was not set up. Service was also slow.
Everything was ok until the end. My friend gave me some birthday gifts at the table and the waitress said oh is it your birthday? I said yes and about 5 minuted later some waiters came with cake and sang happy birthday. That was nice but when the bill came they charged us for the cake. Well we didn’t order the cake! My friend was not happy. She put $80 in for a $65 bill and waited for her change and the waitress didn’t bring any. Finally my friend asked and the waitress got the WORST attitude it’s was actually beyond rude and unprofessional. My friend was very upset with the poor rude treatment from the waitress. This really ruined our otherwise fun time. The management needs to address this situation.
The restaurant was empty but they sat us in the way back next to the kitchen and bathroom. Waiter was good but food wasn’t as good as the last time I was there. We were disappointed.
Went there on a Saturday night. Was surprised to see that it was empty. Later found out why.. we sat at a booth and there was a leak in the sealing. (Not a big problem, we just moved over since it was a big booth and just 2 of us.) Ordered drinks and food at the same time. Food came out quickly. (Fajitas with bacon wrapped shrimp) The shrimp tasted days old. The bacon that was wrapped around the shrimp was charcoaled. I didn’t even know it was bacon at first. I took a bite of one shrimp and a greenish, yellow cream oozed out. (Gross) My beans were sour. My margarita didn’t even make it out until I had finished my food and after I reminded my server. Also, my plate was so hot the cheese for my fajitas was completely melted. Food was not worth the price I paid.
Good food but need a separate bar dedicated to drinks for restaurant. Waited 15 min for round of margaritas.
I go here whenever I’m not in a hurry because the service is SLOW! Also the salsa is good.
When we walked into the restaurant, we noticed that all of the tables were empty, and there wasn’t an employee in sight. We sat there for a few minutes until an employee, who we later realized was both the hostess and only server in the restaurant, sat us. We asked the hostess for a table instead of a booth, but when she seated us, she took us right to a booth, despite no other tables being occupied except one. Once we sat down and began reading our menus, we noticed a mouse crawling out of a hole in the booth that she was almost about to seat us at. We immediately left the restaurant. As we were leaving, the only employee asked us why we were leaving, and when we told her that there was a mouse, she said “ok”, and looked completely unsurprised.
Would not recommend or go back again. The benches were wet, we had to ask twice about getting place settings. Frozen drinks ordered were brought out not frozen, later being told the machine broke, and regular margaritas tasted funny. Two orders did not come out with the rest of party's as the waiter forgot to put order into kitchen.
Food was very average.
The food was average and margaritas seem to have little to no alcohol in them (mostly a sugary/sweet drink). Our waitress seemed overwhelmed at dinner and generally delivered very poor service - our food was brought out before our silverware, our drinks came out almost at the same time as our entrees, and we were generally not treated with a positive attitude. This restaurant may be better for happy hour but I do not recommend it for dinner.
Had a table of 8 with kids. It took a long time for the server to greet our table and take our drink order. We got our entrees before we got our margaritas. All the adults got our entrees before the kids. We sat there with our food and then had to answer four kids why they did not get their food. Still did not get our drinks until a few minutes later.
I got the perfect margarita and it was not good. I have no idea what was wrong, could only take a few drinks of it. And I get margaritas every time I go to a Mexican restaurant.
Waitress said she would take off the margarita and then did not. Food was ok. One of the worst restaurant experiences I've had in a long time. When I am in Mosaic next time, will eat at Matchbox or Ted's Bulletin. Better food and experience.
Our reservation was for a party of 10 at 7:30. Our orders including drinks were not taken until 8:30-8:45. This was frustrating and the restaurant wasn’t busy. The food was good. Almost all orders were correct. Nice patio.
Server was very nice but only checked on us a few times in 2 hours, happy to have relaxed service but not slow. Water was brought initially but not once was refilled. Seemed to be lots of servers were not really doing much. After meal asked for check, waited, went to hostess stand to ask for it and waited, asked again and finally received it.
The service was super slow, the margaritas were watered down, the music way too loud, and the bathrooms very dirty.
Cinco de Mayo is my girlfriend’s birthday and she always wants Mexican! So with that in mind I chose this place since they are one of the only places accepting reservations on that day. Food was slightly above average but service was struggling to keep up with us. We aren’t demanding and we keep to ourselves...it felt as though we were forgotten about at times and we nearly walked out since we couldn’t even get the check for about 20 minutes. The price is above average so I might give another chance to try the service again but it’s definitely nothing special yet.
Delicious and vibrant scene, especially for 5 de Mayo! Loved it!
The food was great as always. But the service. Oh man. It's like they didn't even care. 20 mins for drinks and silverware? And the DJ was BLASTING the music, it was overkill.
Food was ok. The place is nice we sat outside to enjoy the weather. We ate and had some margaritas, we wanted to hang and keep enjoying cinco de maio. However our waitress keep asking if we wanted anything else to eat and even the check after we said we were there to enjoy and having drinks. We ended up leaving and drinking somewhere else.
Great food and some very interesting dishes. Prices fairly reasonable, but relatively noisy.