Nearby points of interest
Nearby points of interest
Acerca de AGGIO - Ashburn
Estilo de comida:
Dinner: Monday - Sunday: 4:30pm - 10:00pm, Brunch on Saturday and Sunday 11am-2:30pm
Código de etiqueta:
Rango de precio:
Hasta 30 $
Opciones de pago
AMEX, Discover, MasterCard, Visa
Número de teléfono:
Jefe de cocina:
Chef/Owner Bryan Voltaggio & Chef de Cuisine Justin Zawoysky
Asientos en la barra, Bar completo, Cargo por descorche, Cervezas, Mesa del chef, Restaurante bar, Vinos
AGGIO - Ashburn calificaciones y reseñas
I took my dad here to celebrate his birthday last night and made a reservation through open table indicating that we were celebrating. Upon being seated, it took nearly 10 minutes for our server to show up. The host helped use get situated with water, bread, and gave us a brief explanation about the place, we even ordered a bottle of wine with the host because our server was MIA - and it was no where near busy last night. The server finally comes by and leaves us wine glasses, without saying anything, no introduction, no I’m sorry it took me so long to come by, no mention of her name. Then she returned with out bottle of wine. The wrapper had already been removed and the wine key was already fully inserted into the cork - which is 100% not how you present a bottle of wine. Then she couldn’t remove the cork while standing beside our table!!! She literally went back to the bar to remove the cork and then came back to our table and poured us each full glasses without offering me a taste or showing us the cork. It was made worse because neither of us really cared for the wine.
Finally, after the wine bottle fiasco I ask the girl if she’s our server because she still hadn’t mentioned who she was or anything about the menu. I asked for her name, Jess or Jessie, and I told her we had some questions about the menu. She did not seem to have a good command of the menu and had to confirm with the kitchen when I asked if certain pasta dishes had meat in them. We got our salads and she vanished - we had wanted fresh cracked pepper and finally got some with our salads half finished.
The pasta dishes we ordered tasted really good but the overall experience was less than enjoyable. I have worked as a server and have lots of friends and experience with dining. Our server was not ready to be serving on a Saturday night and has a lot of learn about general professionalism, opening wine, and knowledge of the menu. We weren’t even given a birthday desserts or comped anything.
Server was very inexperienced, 1drink didn’t arrive til after appetizers were served; other drink ordered was a martini straight up with olives, it was served dirty. Drink size is Meager across the board. Food was just ok. Server offered us dessert while we were in the middle of entree. We ordered a bottle of wine before entree was served but it came mid-point after entree was served. There is no ambiance. It was pretty empty on a Friday night when other restaurants in area definitely seemed busy. Chef Brian needs to get back in there and RE-energize, RE-train, and RE-create restaurant.
Food was excellent. Service was absolutely horrendous! Our waitress did not know what the heck she was doing. 5 of her tables walked out for lack of service and the manager did nothing but just apologize.
If I could give this place zero stars, I would. Worst service ever experienced and no explanation ever given. We were at the restaurant for 1.5 hrs and the following occurred:
1. Never received our drinks (a lemonade and San Pellegrino) after asking three times, with the waitress, bartender, and manager
2. Received an appetizer, the Caesar salad (which was amazing in taste) but had taken over 30 mins to receive after two inquries.
3. Main entrees were that were submitted about 45 mins before finally leaving. Messed up part about this was the waitress came by 3 times again asking "what are we waiting for here?" and it was our main distress - a pasta dish and petite steak. on the 2nd inquiry, I was asked how I would like my steak. Also, each time she came by, she was going to check on the food and that she had put the order in. 45 mins later, was told that the food was just going "into the fire" and it would be another 8-12 mins. At this point, we said forget it, and asked for the check, which we never received. I had to walk to the bar and ask to pay it. The bartender who felt for our bad experience, gave us the salad for free. Its a small consolation for the way we were treated and wasting about an 1.5 hr of our lives.
On top of this, we saw other families/couples come in after us, be received, promptly served, and were leaving while we still waited just to get our drinks, let alone our meals. We also ran out of water, asked for it twice, then I said screw it and went to bar to get us some water.
Other couples came after us, sat, and eventually left due to the non-service. It seems they were ill equipped to handle a regular night of dining let alone Valentine's day evening.
Worst experience ever and the owner should be ashamed of themselves to be so well renowned and to provide such a poor service. I truly would be embarrassed to have my name or be associated wit this restaurant.
Best in Loudoun - Aggio has no equal, period. Their lasagna will make you weak in the knees!
The service was awful—from the minute we arrived. Although the staff was very nice, they are horribly under-trained. I had to ask them to clear plates between courses!! Used the ladies room——only one stall had the lights on and the one that was in use had only a 6’’ piece of toilet paper—-no more! On the positive—the food was good but extremely under-seasoned.
Given the name behind the restaurant and the focus on pasta, I was disappointed when over half of the pasta dishes were either not executed properly (overcooked) or lacked flavor. There were some good dishes but the inconsistency makes me not want to dine there again.
The food was overly salty, bread and brussel sprouts were burnt, and not worth the price tag. Simply an overpriced Olive Garden.
Food was very good but portions were a little off. The chicken dish was huge while a pasta dish was rather small. They also need a larger wine list. I’ll go back.
Waited 30 minutes before server asked us for drinks, then another 15 before finally realizing these guys were severely understaffed. We informed the manager, and then left still not having received our drinks after 45 minutes.
Aggio was a big disappointment to our party. They do not have Chianti (at an Italian restaurant?!?), portions were small (4 tiny raviolis for $19), service was awful - server seemed brand new and was not supported by the rest of the staff. Manager did not seem to care too much. Sinks barely work in restrooms. Overall we were highly disappointed and would never go back.
What a disappointment! We’ve been there a couple of times last year and loved it. Like many other previous reviews service was terrible though you tried to be supportive of the young waitress that took care of us but at one point her lack of training ruined our time there. Wine took for ever to arrive, bread never came, whatever you order came late! Portions were tiny compared to the previous visits and quality is not the same! Sorry for the restaurant reputation! Used to be very well regarded and you are loosing your base clientele! For us, that was our last time....and we invited friends to show them how “good” this place was supposed to be!
Food was excellent but they need more waitresses and a manager. Service bad
Highly rated restaurant with nothing remarkable on the menu. Almost entirely empty on a Thursday night. Terrible server. Will not return.
Terrible service and tiny dishes. Very expensive. I don’t see how this restaurant can stay in business.
Poor service. Were seated for 20 minutes and no server came to the table so we left.
I have never experienced such poor service at a restaurant. I'm a fan of Top Chef and I have been to Volt in Frederick and had a fabulous meal with amazing service, so when my parents came to town to visit, I made a reservation at Aggio.
We could not have been more disappointed. Our waitress was frazzled when she first greeted us by apologizing for not having coming by sooner, but simply said she'd be "right back" - ok fine. Not a problem we were not looking for a rushed experience. There were maybe 6 other tables, none were more than 4 tops. She comes back about 5 mins later and we place our drink orders. A glass of wine, a cocktail from the menu, and a Dewar's. It took about 10 mins for our drinks to come out - and she only delivered 2 with a "here are your drinks I'll be back later for your food order." And off she went. No acknowledgement of only delivering 2 drinks instead of the 3 ordered.
We eventually were able to wave over another server to ask about my father's drink; that server never told the waitress or bartender.
Our appetizers came out - and the food was amazing! However, still no drink.
Finally after another 5+ minutes, we were able to flag our waitress over, and she said she'd go get the missing drink. She comes back (after disappearing in the back for several minutes) and informs us that they do not have that whiskey at the bar and what else would he like? We explained that Dewar's is a scotch and asked what scotch options they had. She looked like a dear in headlights and said she'd have to ask and "of course it will be on the house". Off she goes again, back after another 5-10 minutes comes back and informs us with quite a bit of attitude that they do not have any scotch and "what else do you want?"
To speak to the manager and the check please.
She dumps the check off - no drinks were comped. No manager ever came to talk to us. It's obvious why Family Meal failed.
We had a wonderful dinner across the street at Copperwood.
Service was professional and helpful. The portions were adequate and presented well. The right price for the quality delivered.
We were not greeted by a host upon arrival and it was clear that my reservation notes were not passed on, including my allergy. Special occasion not recognized upfront, and we waited 20 minutes for water, another 10 for celebratory prosecco, which at any other nicer restaurant would have been comped for the engaged couple at least. Our drinks arrived way after the bread, in regular wine glasses. My date's meat intolerance was not considered when they served a mortadella / ricotta spread for the table. The mortadella should have been on a separate plate to avoid cross contamination. The server took away one guest's plate that we needed to share an appetizer and we didn't see him for a while so had to deal without. Pasta was cold but tasty. Another of our friends complained about portion size on her ravioli. At the end the waiter wished us happy birthday when it stated in my reservation that we were there to celebrate an engagement. We were not asked if we would like to have dessert, or another round of drinks. Only the person at our table who ordered the 3 courses up front got a dessert and was nice enough to share. My coffee took 15 minutes to arrive at the table and I was not offered a refill. I might have expected long wait times and being uncared for if the restaurant was busy but it was well staffed and half empty. All of the above was noticeable to everyone in our party and really dampened the special occasion.
With the exception of one very over salted appetizer and improperly chilled prosecco, food was very good (we had app, pasta and dessert). Dress was not business casual as indicated in some searches - most were dressed casually, on a Saturday night, including our server.
Service was poor. Mistakes expected in a new restaurant, but it appeared that there was no manager present to guide/train primary servers. Service from primary server was less casual than Red Robin, but with none of Red Robin's efficiency. Long delays from server, mains came out while still in middle of apps, server never came to ask for wine order until after partly into pasta course (we passed at this point), had to continually request water after glasses were empty, dirty plates and utensils left on table (had to request both apps and mains be removed), etc.
Atmosphere is nice' mice overall design too. Did notice floor needed sweeping and we joked about a wine bottle cork that survived on floor for our entire visit. It was not busy on our visit so no excuse in that regard, and so again, more staff training needed.
We thought good value, but perhaps that is because we didn't order our usual bottle of wine. I'd return in 6-months in hopes service catches up with food.
First of they did not have my open table confirmed reservation. Placed us in unappealing closed table in empty part of restaurant. Our server was fairly new to her job and unstandable this had an effect on our service which was disjointed. The food was uninspired and the server had to go back to the kitchen several times to tell us first they were out of the apple strudel-?, then yes they had one left, then no, none were available. We were also told they were out of decaf coffee ( at 9:00pm!)
Granted this was New Years Eve and we have not had much success with going out to eat then, this was our second meal at Aggio. We will not attempt a third.
It was our first New Year’s Eve together. This restaurant made that night extra special. The staff, food, music and decor was exceptional. Actually.....it was amazing!
Probably worst meal of 2017. Cold pasta, appetizer sized portions for ravioli, spotty service. Chef Voltaggio would be better served closing this branch of Aggio. This was for a party of 12 for a birthday dinner. It was so bad that we went and got pizza afterwards.
Very disappointed! My ravioli was undercooked and there was only five. Someone else at our table had overcooked pasta. Stick with volt! Now we know why it was dead at 7pm on a Thursday night.
Service was extremely slow. The menu was limited which is fine, except when you run out of two of the major things on the menu! I wasn’t surprised as it is still run by the same management as when the restaurant was called Family Meal and they ran out of eggs on Mother’s Day! I digress. Food was just ok and our server was nice but there’s a difference between slow, inattentive service (have to keep asking for things that a trained waitstaff should see on their own) and relaxed dining experience (water glasses and drinks are full between courses) we did not have the latter and the bottom line is we won’t be going back.
Very limited choices in the menu. Everything is overpriced.
Ok but not great and not worth going back for. We went in for the Bronzino which we saw on the online menu. Got there and they didn't have ANY fish. None. Grill wasn't working either so couldn't get anything grilled. Cesar salad was bitter. Antipasta salad was great as was the bread. The breads the best part. Spaghetti was very small portion as was the fettuccini. Don't order the rigotoni/rye pasta. Not good. Service was ok but a little slow. However the servers were all very nice, accommodating and pleasant.
We did not enjoy our dinner at all. The food was tasteless and not presented well . We were so disappointed. The menu is limited and the prices are extremely high for basic pasta and chicken dishes. I would not recommend this restaurant to anyone looking for great Italian food. They missed the mark, looks like they may close soon, Friday night was empty, not a good sign.
I've been to Aggio several times, and each time the food and drinks range from excellent to outstanding. The house made pasta is some of the best in the area, and the menu features some creative dishes for the "more adventuresome", and also offers more traditional choices for some who may not be willing to try squid ink pasta. The drink list offers a nice variety of cocktails, wine, and beer, and the happy hour offering is a bargain.
Regarding the food, the lasagna, featuring lamb bolognese, continues to be a highlight, and I thoroughly enjoyed a seafood pasta dish featuring squid ink pasta, crab, shrimp, and mussels.
The service, however, while friendly, needs improvement. Everyone is friendly, but it's clear Aggio could benefit by training their front of the house staff. Items are served without any serving utensils, overall knowledge about the menu is hit or miss, and overall the service just does not match the caliber of the food or the prices.
I think Aggio is a gem, and I want them to succeed, but please read your reviews and consider making some adjustments.
Outstanding. Meticulous service, excellent menu, perfectly prepared food. This was our fourth meal since it opened and we have not been disappointed. Service is always perfect and the eclectic Italian menu always surprises and rewards us. This visit we shared the octopus appetizer and had pasta for dinner. My wife had the Lamb bolognese lasagna and I had the lamb bolognese pasta. They were very similar (perhaps not worthy of two spots on the menu) but both well seasoned with delicate pasta and flavorful bolognese sauce. We shared a pumpkin cheesecake dessert. This didn't come up to the level of the phenomenal mango cheesecake that we had the last visit but it still was outstanding. Heartily recommend this place. We are concerned that it has never been crowded and it may not survive this competitive market, but only because people haven't tried it. If you go, you will go back.
The chef came out to greet us, as we asked for a special item that is not typically on the menu (recommended by a friend). It was homemade hot chocolate! And it was amazing! He was so gracious and friendly. The server and staff were top notch and the food was delicious. I definitely recommend starting with the kale caesar.
Food was bland
Four of us ate at Aggio Ashburn for my birthday. Three had the smaller prix fixe (appetizer, pasta dessert) and one ordered ala carte.
Appetizers were great, as were desserts. Grilled octopus was delicious (crispy outside, tender-chewy inside) with a little salad and couscous, although there was less than 2 oz. of octopus. The Burata with cured meats was a large portion. Brussels Sprouts were great too.
Three of us had tagliatelle with lamb bolognese - tasty, but nothing special, and short on meat, and the pasta was overcooked. Ditto for a pasta dish with smoked pecorino and a soft egg.
Desserts were spectacular: pumpkin cheescake was really more like a mousse, and deconstructed "smoked apple" pie was fabulous.
Portions were quite adequate: the guys finished their pastas and the gals each took half home. I don't know how anyone could finish the "large" prix fixe, which includes an entree.
And talking about entrees, there were only three: a half-chicken piccata, a seafood stew, and a steak, for $30, $34, and $70 respectively. So it's considerably more expensive with those included. If I return with my wife, we will probably have 2 appetizers, and then split one pasta, one entree and one dessert.
Service was very iffy - our server was brand new and didn't know the menu well (that's forgivable, although it's the second time we went, and the second time that things were off kilter.)
I would have rated better for ambience if it weren't so danged noisy. It wasn't that crowded, but the surfaces are all stone & glass, so the sound just keeps circulating.
We had the four course price fixe dinners. She had the chicken piccata, which was a half a chicken with the bones versus cutlets - terrible. I had the rib eye, which is $ 70 by itself - it is overpriced and a low grade cut. In fairness, the pasta course was pretty good. Moving to the wine list, it's very limited with almost all grocery store selections. Bottom line, don't go and I'd be surprised if they're still business six months from now. We went on a Saturday night at 7pm and it was only 30- 40% full.
Let me start by saying I am an Italian cook and every Italian cook thinks their meals are the best. That being said I feel my review is an accurate account of the food. We arrived at 6:30 and it was good that we did. It was a Saturday night. At that time, the restaurant was empty. That should have been the first sign. At that time our service was VERY good but as time progressed and they got busier , but never busy , the service declined. We ordered drinks. I asked if they had an Italian chardonnay. Only one chardonnay was offered. It was from Argentina. At an authentic Italian restaurant? Really? We all ordered pasta which was house made. Ok but nothing WOW. I tasted all of them. The dessert offerings included only 3 items. We declined. Would I return. No. There are too many other good places to eat to return to this one.
We are Italians. Our last visit to the restaurant with my husband was a disappointment as we went home hungry because of the small portions.
2 of my friends asked me out for dinner so I was happy to give it a second try especially because the restaurant had some renovations done.
Also this time we were too annoyed about the fact that the portions were so ridiculously small.
The 15$ octopus antipasto had literally # 4 small pieces of dry octopus on the plate. The pasta dish have an appetizer size which is so contrary to how Italians eat pasta! The 15$ ravioli were presented on a white oval plate which was merely empty and had #6 (!) ravioli on its side.
Even the 37$ cioppino entree had the size of an appetizer.
We were so hungry and asked at least 4 times to bring extra bread, and they would bring 3 slices every time, 1 for each person.
The food is good and I would definitely go back if the portions would be at least normal! If you are an Italian restaurant to my opinion it does not make sense to do a French cuisine plating.
We were so disappointed with Aggio. Service was bad. The staff, thoughfriendly, seemed very inexperienced. When we arrived, there was no one there to greet us. We had a reservation (not needed- only 2 tables were filled) so they even knew to expect a party for dinner. After a while, I walked over towards the kitchen, then halfway to the bar looking for someone,to seat us. Finally I got someone's attention. This was not a good way to begin. Our server only brought 3 menus for a table of 4,. Giving 1 to the youngest male first, then the oldest male then the middle aged woman and left the senior birthday girl with nothing. I didn't even mention that the youngest male had left the table to go to the rest room so the menu sat at an empty seat while my mother-in-law waited empty handed. I gave her my menu while we waited for the third one. water glasses were not filled and dishes not cleared. Dirty empty salad plates sat on the table for the whole meal. The server asked my mother-in-law if she wanted him to "get rid of this for you" pointing to one of her empty plates. Not the most genteel way of approaching clearing dishes (the ones that were cleared.) Serving bread with spreads is a really nice touch. However, they had little (the pink one) to no (the white one) taste. The bread was very oily and left everyone's hands greasy which is something my poor m-i-l complained about several times as she tried to look at photos of her grandchildren. With so much excellent bread out there, why serve such oily nothing bread? The entree pastas were very mixed. The butternut squash ravioli and the rotini were good. The fetuccini carbonara was awful. The only taste it had was grease. No one wanted to finish it. Paired with the oily, greasy bread - the fetuccini sat in my stomach for the rest of the night. no one even wants to order dessert for an 80th birthday celebration! We would not go back to Aggio nor would we recommend it to anyone.
This was our first and last time at Aggio.
Service - not very attentive and I’ll leave it at that.
Food - started with the charred octopus appetizer. Barely got 4 pieces for $17. Got the butternut squash ravioli which was an appetizer portion and was too sickeningly sweet. Our other pasta dish was so full of oil, it was barely edible.
We were unimpressed with Family Meal and hated Aggio. Voltaggio is 0-2 for me.
The food was outstanding. The service was horrible. It was hard to appreciate the good food with such poor service which did not warrant the high prices.
We were disappointed because the menu was very limited and it was very pricey for the quality of food. The bread was good but the bologna spread was very different and an odd spread.
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