Bertucci's - White Marsh

3.9
34 reseñas
Hasta 30 $
Italiana

Etiquetas principales:

Comida reconfortante
Casual
Ideal para la comida
Lo que opinan 34 comensales
Valoraciones y reseñas generales
Solo pueden enviar reseñas los comensales que hayan probado este restaurante.
3.9basado en todas las valoraciones recibidas
3.8
Comida
3.8
Servicio
3.7
Ambiente
3.7
Valor
Ruido · Moderado
El 77 % de las personas se lo recomendarían a un amigo
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Filtros
RO
ROLANDAB
Baltimore
7 reseñas
Comieron el 18 de diciembre de 2020
Global5Comida5Servicio5Ambiente5

Entire staff from host waitress & cooks were awesome!

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KS
KSH1
Washington D.C.
2 reseñas
Comieron el 8 de agosto de 2020
Global2Comida2Servicio3Ambiente2

Very slow service considering only 3 other tables were occupied. The server was friendly but there was no process in place. Food was mediocre at best. A definite degradation from the historical quality level.

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D
Datenightdiva
Baltimore
10 reseñas
Comieron el 15 de febrero de 2020
Global5Comida5Servicio5Ambiente5

Melissa was absolutely wonderful!!! We really enjoyed our experience! Food was good as always and another server April was so kind to stop by and wish me a Happy Birthday and offer extra plates for pizza she had dropped off!!! We were really blown away by the service this visit!!!

Bertucci's - White Marsh
Respondió el 18 de febrero de 2020

Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

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LD
vipLouDunaway
Baltimore
23 reseñas
Comieron el 19 de enero de 2020
Global5Comida5Servicio5Ambiente5

Terrific service and excellent food. Wonderful location for my daughter's birthday dinner.

Bertucci's - White Marsh
Respondió el 22 de enero de 2020

Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

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j
jntheinz
Baltimore
7 reseñas
Comieron el 27 de diciembre de 2019
Global3Comida3Servicio3Ambiente4

Very slow service. Only half our food was brought out then 20 min later the others in our party got served. The two pasta dishes were charred in areas and hard. The bread was good but again very slow service.

Bertucci's - White Marsh
Respondió el 31 de diciembre de 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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L
Locals
Baltimore
9 reseñas
Comieron el 6 de septiembre de 2019
Global5Comida5Servicio5Ambiente5

We sat at the bar for dinner and drinks becauyouf table wasn’t ready. Exceptional service from the bartender who was very personable.

Bertucci's - White Marsh
Respondió el 10 de septiembre de 2019

Jimmy, we are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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LJ
vipLadyJBluebird
Baltimore
34 reseñas
Comieron el 27 de julio de 2019
Global5Comida5Servicio5Ambiente5

This is our favorite restaurant in White Marsh! The food is excellent, the wine choices are great, and the entire staff is lovely. Our favorite is Anne Harris -- she should be teaching servers everywhere how to serve!

Bertucci's - White Marsh
Respondió el 31 de julio de 2019

Thank you for that glowing review. We are happy to hear you had a blast with our famiglia! Come back to see us again soon!

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WS
WarrenS
Baltimore
1 reseña
Comieron el 21 de junio de 2019
Global5Comida4Servicio5Ambiente4

Lobster pizza terrible. Everything else Great ...,,....................

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PL
PizzaLover
1 reseña
Comieron el 17 de junio de 2019
Global2Comida3Servicio2Ambiente2

Must have been an off night - salad came with no dressing, they forgot the soup, they forgot one of our three pizzas. Two of the glasses were dirty. The food was good but the service was frustrating.

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LJ
vipLadyJBluebird
Baltimore
34 reseñas
Comieron el 27 de mayo de 2019
Global4Comida4Servicio5Ambiente4

We eat at the White Marsh Bertucci's fairly often. It's a reliable spot for good Italian food! Service is always very, very wonderful -- the staff there is really a team, and it shows! Their hot rolls and oil are so good...I always have a good meal there!

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RW
RyanW
1 reseña
Comieron el 12 de mayo de 2019
Global2Comida3Servicio3Ambiente2

Restaurant seemed dirty. Rest rooms smelled awful. Service was forgetful. Took a significant amount of time to get our check once we were finished eating.

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NM
NMartinez
Baltimore
2 reseñas
Comieron el 12 de mayo de 2019
Global4Comida5Servicio3Ambiente4

Overall, we had a great time and the food was good. However, our waitress was nice but not as attentive and checking back with us as often as she should have.

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OT
vipComensal de OpenTable
Filadelfia
1 reseña
Comieron el 12 de mayo de 2019
Global1Comida1Servicio1Ambiente1

Very disappointed that we arrived for the reservation on time but there was a 30 minute wait. We found a different restaurant.

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CW
CrystalW
Baltimore
1 reseña
Comieron el 12 de mayo de 2019
Global5Comida5Servicio5Ambiente5

Shanika and the Team there were wonderful!! We got seated right away -no waiting. Food came right awy- nice & hot. Service was wonderful- did not not have to wonder where our server was. We will come again

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OT
Comensal de OpenTable
1 reseña
Comieron el 11 de mayo de 2019
Global4Comida3Servicio4Ambiente4

90th Birthday and Mother’s Day

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DT
DonnaT
1 reseña
Comieron el 10 de mayo de 2019
Global3Comida3Servicio1Ambiente2

Restaurant was not busy at all and we had to wait while they cleaned off a table. The host, a Yanni looking young man (nothing wrong with Yanni) moved about as fast as my 80 year old mother. There was food all over the floor under and beside our table and we had to ask them to please sweep it up before we sat down. They were out of strawberry for drinks and a milkshake for my grandson. We all got pasta dishes and the noodles were not fully cooked. I wondered why they weren't busy on a Friday night and now I know why.

I used to go there all the time and you always had to wait and the service and food was great. Really went down hill. It's sad. Also note: I don't usually do these, but they really need to step up their game.

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JS
JudiS
Filadelfia
1 reseña
Comieron el 5 de mayo de 2019
Global5Comida5Servicio5Ambiente5

The service was fantastic. I was holding book club meeting and their team made sure we had a great table location. Food was delicious and served right on time. My book club members thoroughly enjoyed themselves

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g
vipgidgetgirl
Baltimore
121 reseñas
Comieron el 28 de abril de 2019
Global3Comida4Servicio3Ambiente3

Great fast food and cocktails. Wine a bit expensive for this setting
4 wines. 60.00$.

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D
Dazzle
Baltimore
3 reseñas
Comieron el 27 de abril de 2019
Global5Comida5Servicio5Ambiente5

The food and service were very good. The restaurant was very clean.

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B
Barbara
Baltimore
7 reseñas
Comieron el 7 de abril de 2019
Global3Comida3Servicio2Ambiente3

I have been a frequent customer in this Bertucci's since it opened. I have never had such a disappointing experience as I did this time. Although my party of 7 people were all there about 15 minutes before our reservation time, and despite there being many empty tables, they didn't start putting our tables together until 5:30 (our reserved time). We had to ask that 3 tables be used, instead of 2, so that people didn't have to sit between two tables at the crack. (There was a third empty table right next to the two that they used originally.) As the hostess is seating us, she tells us that there is a problem in the kitchen and we should just order pizza because it would be take at least 45 minutes to be served if we wanted pasta of any kind. If she had told us that when we first arrived, we could have preordered or gone somewhere else. The pizza was not up to par when it did come. Since I was treating my family to dinner, I was embarrassed that it was so mediocre. I doubt that I will be visiting there any time in the near future.

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DA
DeborahA
Baltimore
3 reseñas
Comieron el 22 de marzo de 2019
Global4Comida4Servicio4Ambiente3

Food was excellent. Great place to eat especially for those looking for gluten free options.

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J
vipJohn53
Baltimore
40 reseñas
Comieron el 9 de marzo de 2019
Global5Comida5Servicio5Ambiente4

Very good food and service

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A
Anna
1 reseña
Comieron el 23 de febrero de 2019
Global2Comida1Servicio1Ambiente1

We were in for my daughters birthday dinner. When we walked in we were not greeted by anyone, once the hostess walked up to the front she was extremely rude and had an attitude when I asked if I needed to check in my party and again when we were being seated. Another member of my party had a question about the wine list she had picked up and again received attitude. So much so that I wanted to leave before we even reached our seats. Our waitress was polite but seemed frustrated and annoyed from the beginning . When I tried to explain how the party would be splitting the checks (she had asked) after being talked over and the attitude was removed from her tone she then began to take drink orders that was had to wait 20 minutes for. No explanation to why the drinks were taking so long to come out or even to check on us while we waited. There was the impression of annoyance anytime anyone needed anything once she did finally come back over, after a long absence of time. We were seated for our 6:30 reservation around 6:45 which was fine. Once our food order was taken, the orders came out after 8:00. My fiance had a black fuzzy on top of his meal as it came out and the rest of the meals were just ok. I work in a restaurant myself so I understand the frustrations of Saturday night dinner rush and large parties but it does not excuse attitude and rude behavior to customers.

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D
Datenightdiva
Baltimore
11 reseñas
Comieron el 12 de febrero de 2019
Global5Comida5Servicio5Ambiente5

Ryan was great!!! Never rushed our long lunch of catching up!!! Great Service!

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C
Confectori
Baltimore
5 reseñas
Comieron el 2 de febrero de 2019
Global2Comida3Servicio2Ambiente1

We love Bertucci's, but this experience was lacking. The restaurant was filthy; there were unbussed tables the entire time we were there, the floor had crumbs, napkins, and other mess all over, and the servers and food runners weren't using trays but carrying plates with their thumbs on the sides. Everyone had a very lax approach to everything they were doing.

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EL
ElizabethL
Baltimore
1 reseña
Comieron el 26 de enero de 2019
Global3Comida3Servicio2Ambiente3

Made reservations ahead of time but still waited to be seated, waited over 20 minutes
Reservation website indicates will only hold reservation for 15 minutes .... but apparently we can wait longer if they need us to so to be seated
People without reservations came after us and were seated before us
What was the point of reservations?
Waitress rushed and not very personable, handing food to us over the backside of the booth where we were seated
Food was ok but pricy for the quality of food
Restaurant very loud

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JC
JenC1
1 reseña
Comieron el 1 de enero de 2019
Global5Comida4Servicio5Ambiente4

Service was by far super! Out waitress was very concerned of our needs

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OT
Comensal de OpenTable
Baltimore
9 reseñas
Comieron el 18 de diciembre de 2018
Global2Comida1Servicio4Ambiente3

I didn’t realize that the restaurant was a chain. The food was horrible. Clearly frozen food that they flash fried. We had to send an appetizer back because it was cold. Then when the next one came out, the food was hot, but we realized they were putting cold sauce over hot food. Generic wine options. I’ll take ownership for not knowing it was a chain, but holy terrible food Batman. :-(.

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YU
vip1906YUM
Washington D.C.
13 reseñas
Comieron el 11 de noviembre de 2018
Global3Comida3Servicio2Ambiente3

Charged extra for black olives for salad. Charged extra to substitute one cheese for another. Didn't mention either until I saw it on the bill. Got my order wrong twice and my daughter's order wrong once. Poor restaurant.

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OT
Comensal de OpenTable
Baltimore
1 reseña
Comieron el 3 de noviembre de 2018
Global2Comida3Servicio1Ambiente1

Food took an hour to come out. There was disconnect between the waiter and food runner (the person bringing the food out). Our food was hot when it came out and taste ok which was good

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OT
Comensal de OpenTable
Atlantic City
1 reseña
Comieron el 3 de noviembre de 2018
Global4Comida3Servicio3Ambiente5

Most of my family didn’t enjoy their food. The pizzas were Mostly good (some bits were burnt) but the bistec meal was awfully burned and my husband’s pasta was not to his liking either. The restaurant was very nice and we all really liked the lighting. The service was okay but nothing special.

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JT
JudithT
1 reseña
Comieron el 27 de octubre de 2018
Global5Comida5Servicio5Ambiente5

Service was great. And the food was delicious. Would definitely come back.

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L
Lachness7
1 reseña
Comieron el 13 de octubre de 2018
Global4Comida4Servicio4Ambiente4

Great food. Just wish entrees came with a side salad👍

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DS
DavidS
1 reseña
Comieron el 12 de octubre de 2018
Global5Comida5Servicio5Ambiente5

Extremely attentive wait staff. Food was well prepared, fresh and tasty.

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Preguntas frecuentes

Bertucci's - White Marsh ofrece entrega a domicilio en colaboración con Postmates.

Bertucci's - White Marsh tiene una calificación de 3.9 estrellas, según 34 comensales de OpenTable.

Por norma general, puedes reservar en este restaurante en OpenTable eligiendo la fecha, la hora y el tamaño del grupo. Debido a las restricciones locales, es posible que este restaurante no acepte reservas por el momento.