Carluccio's - Manchester Piccadilly

Ordenar por

Filtros

1. DC

   DorothyC

   1 reseña

   1.0

   1 reseña

   Comieron hace 4 días

   overall1food1service1ambience1

   I have been trying to make an official complaint. I made a booking for Carluccios Manchester Piccadilly station for three people at 6.30pm on Friday 3 Feb. I had my booking confirmed both in text and email. When we got there the place was closed. This is totally unacceptable. Please can this be passed on. In recent months we have turned up twice on a Friday night and been told that they were closing early because of shortage of chefs. This is why I booked this time.

   Report
2. U

   Username1

   Londres

   1 reseña

   1.0

   1 reseña

   Comieron hace 4 días

   overall1food1service1ambience1

   The restaurant was closed upon arrival despite having been able to make a booking? Therefore I am unable to review it.

   Report
3. KH

   KathH

   1 reseña

   3.0

   1 reseña

   Fecha de la visita: 29 de enero de 2023

   overall3food3service3ambience3

   Very disappointed with the food the steak was lovely But the rest no the plate presentation poor when the waiter moved the last off the plates we still had drinks and just brought the bill to the table I didn't ask for the bill . The toilets in the restaurant were awful one out of order the other one nothing to wash hands with the hand wash was empty and the top of it and couldn't dry hands look forward to your reply

   Report
4. KP

   KarolinaP

   Manchester

   1 reseña

   5.0

   1 reseña

   Fecha de la visita: 27 de enero de 2023

   overall5food5service5ambience5

   Great food and quick service. Calamari anf pasta were super delicious

   Report
5. SL

   SicilyinLondon

   Londres

   9 opiniones

   1.0

   9 opiniones

   Fecha de la visita: 12 de enero de 2023

   overall1food1service1ambience1

   The booking was a complete washout. We arrived in good time and were told that they were closing because of staff shortage. We told them that we had a booking. They were sorry but could do nothing; they seemed not to be aware of the booking. We appreciate that sometimes restaurants close early because of unplanned problems. But this was planned. What annoys us is that our booking was accepted and we were not told of the closure beforehand. Why did you take our phone number if not for this kind of thing? We hold both Carluccio's and Open Table responsible for this. We now consider Carluccio's to be unreliable. We used a different restaurant and will go there again. It is a pity, because Carluccio's used to be so good.

   Report
6. SF

   SamF

   Norfolk

   4 opiniones

   1.0

   4 opiniones

   Fecha de la visita: 29 de diciembre de 2022

   overall1food1service1ambience1

   Got to the restaurant and it was shut. Had received a confirmation text the day before.

   Report
7. p

   paulk

   Manchester

   1 reseña

   3.0

   1 reseña

   Fecha de la visita: 20 de diciembre de 2022

   overall3food2service3ambience3

   The service was fine but the food was poor and lacking taste, particularly seasoning. I had penne giardinierra which was essentially raw, soggy courgette. My friend had veganesca spaghetti which was bland and without taste. We were very disappointed and were not asked about our food quality.

   Report
8. GH

   GillianH

   1 reseña

   2.0

   1 reseña

   Fecha de la visita: 8 de diciembre de 2022

   overall2food1service2ambience2

   We waited a very long time for our food in a cold restaurant, and when the food arrived, some of it was overcooked not to say burned. We thought of sending it back but by then were so hungry we ate about 3/4 of it. We tried to buy something in the shop and two assistants were unable to find it on the till and so in the end we left without it because we had a train to catch. Not as good as our last visit by a long way.

   Report
9. RO

   RichardO

   Yorkshire

   1 reseña

   1.0

   1 reseña

   Fecha de la visita: 3 de diciembre de 2022

   overall1food1service1ambience1

   Very poor service. On arrival did not have reservation. Sat by an open door ,very cold,food not value for money and very slow service indeed.

   Report
10. PC

    PaulineC

    Londres

    3 opiniones

    4.0

    3 opiniones

    Fecha de la visita: 1 de diciembre de 2022

    overall4food4service5ambience4

    Ideal place if getting train food nice always fairly quiet so easy to get table but I book just in case

    Report
11. KW

    KerryW

    1 reseña

    4.0

    1 reseña

    Fecha de la visita: 25 de noviembre de 2022

    overall4food5service5ambience3

    Nice quiet space for breakfast whilst waiting for train home. Happy to help staff

    Report
12. HO

    HazelO

    Gloucestershire

    3 opiniones

    5.0

    3 opiniones

    Fecha de la visita: 12 de noviembre de 2022

    overall5food5service5ambience5

    Great experience. Delicious food and impeccable service by Katie and Millie. Thoroughly enjoyed our meal.

    Report
13. RM

    RosemaryM

    Yorkshire

    6 opiniones

    VIP
    1.0

    6 opiniones

    Fecha de la visita: 12 de noviembre de 2022

    overall1food2service1ambience4

    The last two times we have visited, we have have had to wait over 45 minutes for food. First time because there was only one chef (and, to be fair, we were warned about this and restricted choices on arrival). Last Saturday, it was because 'unexpected numbers arrived'. But it was a) a match day at Etihad Stadium (most of people there were, like us City Fans) and b) the weekend after a rail strike. Both of these events could have been planned for. We used to love coming to Carluccios before matches, lovely staff, good staff and good service. Now we are seriously considering making other arrangements. And you STILL haven't sorted out the plumbing. Gents loos have been out of action for weeks now. Can't recommend you now, I'm afraid.

    Report
14. SH

    SaraH

    Yorkshire

    1 reseña

    4.0

    1 reseña

    Fecha de la visita: 11 de noviembre de 2022

    overall4food4service5ambience3

    Lovely food, amazing service. Very quiet for a Friday night.

    Report
15. G

    Gingerbreadmum

    Londres

    3 opiniones

    2.0

    3 opiniones

    Fecha de la visita: 11 de noviembre de 2022

    overall2food2service1ambience3

    I eat here regularly for brunch and have done for a number of years, with a group of friends. Our experience yesterday was not great at all. Although , the restaurant was not busy , we waited quite a while after arriving to order hot drinks. These were served sporadically and we had to ask how long the missing drinks were going to take. We then had to ask to order food. My porridge was cold when it arrived as I noted it had been waiting for a server to collect it for some time. We needed to alert a server each time we needed our table to be cleared of used crockery or order more drinks. Helpful, smiling staff who made us feel welcome were in very short supply. All in all, the experience was hard work.

    Report
16. OT

    OpenTable Diner

    Manchester

    2 opiniones

    4.0

    2 opiniones

    Fecha de la visita: 28 de octubre de 2022

    overall4food4service2ambience4

    Food good, though portion sizes appeared smaller than at the Cheshire Oaks location. Only had one chef on, so our party of seven, with 1 course each (though two had two starters) had two meals come out nearly 15 minutes after everyone else's, so clearly couldn't manage large groups at once. Shame really, as everything else was good.

    Report
17. ZB

    ZoBeLo

    Manchester

    8 opiniones

    VIP
    1.0

    8 opiniones

    Fecha de la visita: 22 de octubre de 2022

    overall1food1service2ambience2

    Requested booth, didn’t get one despite having two elderly people with us and the restaurant not being busy. Extremely limited menu, FIVE DISHES of which 3 were salads. Not really salad weather!! And also we asked for a bottle of Prosecco only to be told there was none in the fridge and that it get would put a bottle on some ice and put in the fridge for around 10mins. Extremely disappointing and we left to go elsewhere. Such a good place to eat when they get it right but when they get it wrong they REALLY get it wrong!!

    Report
18. JM

    JaneM

    Warwickshire

    2 opiniones

    2.0

    2 opiniones

    Fecha de la visita: 15 de octubre de 2022

    overall2food3service1ambience3

    Despite booking and turning up 30 mins early we were told to wait to see if there was a table and then put by the toilets when the restaurant was only a quarter full. Service was slow and menu options very limited on a Saturday afternoon.

    Report
19. J

    John

    Manchester

    2 opiniones

    5.0

    2 opiniones

    Fecha de la visita: 4 de octubre de 2022

    overall5food5service5ambience5

    The service was attentive and friendly; good choice of menu - we opted for the set three-course meal at a fixed price. The Veganesca Spaghetti main course was very tasty, and the panna cotta to finish was very successful. Good coffee too, all at a reasonable price.

    Report
20. OT

    OpenTable Diner

    Manchester

    4 opiniones

    1.0

    4 opiniones

    Fecha de la visita: 1 de octubre de 2022

    overall1food1service1ambience1

    Booked & it was

    Report
21. JH

    JayneH

    Oxford

    2 opiniones

    1.0

    2 opiniones

    Fecha de la visita: 1 de octubre de 2022

    overall1food1service1ambience1

    Wasn’t even open. Ruined the day.

    Report
22. N

    Nick

    Londres

    3 opiniones

    2.0

    3 opiniones

    Fecha de la visita: 30 de septiembre de 2022

    overall2food3service2ambience3

    The food was ok and service good but the manager asked us to leave at 920 pm on a Friday evening because they were closing.We had no warning of this when booking.

    Report
23. JW

    JenniferW

    Durham

    2 opiniones

    5.0

    2 opiniones

    Fecha de la visita: 29 de septiembre de 2022

    overall5food5service5ambience4

    Tasty, well prepared meals. Pleasant, happy waitress and excellent value for money.

    Report
24. SA

    SueA

    Manchester

    2 opiniones

    5.0

    2 opiniones

    Fecha de la visita: 24 de septiembre de 2022

    overall5food4service5ambience5

    We had a 50th birthday celebration for my son. Our party comprised two grandparents, two parents and two teenagers. We all enjoyed it and the staff looked after us very well.

    Report
25. G

    Gingerbreadmum

    Londres

    4 opiniones

    4.0

    4 opiniones

    Fecha de la visita: 23 de septiembre de 2022

    overall4food3service5ambience5

    We had a really helpful waitress who accommodated all our requests with a smile. Our food, however, could have been hotter. Those of us having porridge, did not get our honey ! We did enjoy our visit though and will return.

    Report
26. ZB

    ZoBeLo

    Manchester

    8 opiniones

    VIP
    4.0

    8 opiniones

    Fecha de la visita: 22 de septiembre de 2022

    overall4food5service2ambience4

    Bit disappointed with the service. Asked for water didn’t arrive, the server who I can only assume was the manager passed our food over the back of the table from the pass, I had to ask for parmigiana for the pasta and there was no check back to ask if everything was okay with the food.

    Report
27. CB

    ClaireB

    Derbyshire

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 14 de septiembre de 2022

    overall2food2service2ambience2

    Unfortunately our experience was not good. We ordered a ravioli dish which was very nice but the tuna salad did not deliver. Two of the elements were completely missing which were the new potatoes and the roast tomatoes. When this was pointed out to the waitress, she went in to the kitchen and appeared with a side plate of cold boiled potatoes some of which had started to turn black and a few halved cherry tomatoes. This was not acceptable and when we complained nothing was done about serving stale potatoes. The waitress said she would give us a discounted bill but what we actually got was 20% off our next trip. Obviously, we will certainly not be returning.

    Report
28. CE

    CarolE

    Manchester

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 15 de agosto de 2022

    overall5food5service5ambience5

    Lovely friendly staff. Patiently waited while we pored over the menu. Came to check the food was ok but not overly attentive. Food was served quickly and was excellent. We have been several times and will be back

    Report
29. NS

    NicolaS

    Manchester

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 14 de agosto de 2022

    overall5food5service5ambience5

    Lovely food so fresh and tasty. Service was very good as well.

    Report
30. M

    Martin

    Manchester

    1 reseña

    3.0

    1 reseña

    Fecha de la visita: 6 de agosto de 2022

    overall3food4service4ambience3

    Disappointing virtually all fish dishes were unavailable. Otherwise ok.

    Report
31. L

    Lindypop

    Londres

    1 reseña

    4.0

    1 reseña

    Fecha de la visita: 9 de julio de 2022

    overall4food4service4ambience4

    This was a great little place to have a spot of lunch after our train journey. The restaurant space is well thought out and as it is situated upstairs, you soon forget that you're dining in a train station. The food and staff were very pleasant, keen to help but not overly fussy either. Nice little place, we would definitely eat there again.

    Report
32. N

    Neon

    Manchester

    2 opiniones

    5.0

    2 opiniones

    Fecha de la visita: 8 de julio de 2022

    overall5food4service4ambience4

    Fabulous food and well catered for by the people on duty that morning

    Report
33. OT

    OpenTable Diner

    Londres

    2 opiniones

    4.0

    2 opiniones

    Fecha de la visita: 11 de junio de 2022

    overall4food4service4ambience4

    Good and service very good but only 1 working toilet for whole restaurant to use.

    Report
34. HC

    HelenC

    Manchester

    33 opiniones

    VIP
    5.0

    33 opiniones

    Fecha de la visita: 21 de mayo de 2022

    overall5food5service5ambience4

    So enjoyed my lunch. Had a sirloin steak with rosemary potatoes. The steak was so tasty.

    Report
35. RH

    RayH

    Yorkshire

    14 opiniones

    4.0

    14 opiniones

    Fecha de la visita: 16 de mayo de 2022

    overall4food4service5ambience4

    Great location being on the concourse of Manchester Piccadilly railway station. I had chicken in a cream and sage sauce which was very tasty but the sauce needed to be thicker. I didn’t take note that the kitchen in the restaurant closes at 9pm which meant the dessert course was rushed as we only sat down at 8pm. That was on me and, if I eat there again, would ensure and earlier sitting so that the pace of the meal would be better. Overall, good food and plenty of choices

    Report
36. AD

    ADele

    1 reseña

    3.0

    1 reseña

    Fecha de la visita: 14 de mayo de 2022

    overall3food3service5ambience5

    Service was fabulous, staff very attentive and welcoming The carbonara was very greasy and bland unfortunately Couldn’t fault anything else though

    Report
37. RD

    RogerD

    Birmingham

    2 opiniones

    4.0

    2 opiniones

    Fecha de la visita: 11 de mayo de 2022

    overall4food4service2ambience4

    Standard of food good, up to usual Carluccios standard. Drinks seem to have increased by more than normal amount, expensive for a Peroni. Food prices acceptable. Service not up to standard of other Carluccio's restaurants. Long wait for menu and unfriendly staff - nothing specific, but didn't engage with me and no 'thnak you and goodnight' when leaving. Room for improvemnet here.

    Report
38. RM

    RosemaryM

    Yorkshire

    7 opiniones

    VIP
    4.0

    7 opiniones

    Fecha de la visita: 8 de mayo de 2022

    overall4food5service5ambience2

    Food and service very good as ever. But PLEASE do something about the plumbing. Two out of three loos have been out of action for weeks.....(we are frequent visitors, so we know). Nothing to do with lovely waiting staff; Carluccio's management need to get this sorted. This is a bu7sy restaurant at a main line station, so hygiene is super important, as it is everywhere, of course.

    Report
39. OT

    OpenTable Diner

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 1 de mayo de 2022

    overall2food2service3ambience3

    Slow service. And half of the menu not available.

    Report
40. LC

    LesleyC

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 1 de mayo de 2022

    overall5food5service5ambience5

    Seated as soon as arrived, food excellent and service quick and efficient.

    Report