El Torito - Tustin
This was a very unfortunate experience. I was looking forward to our family enjoying a delicious brunch now that the buffet is back open. When we arrived we sat at the table. No one greeted us so we decided to get in line for the food. There was a long line for each station, entree line, taco line, omelette line, salad line, etc. The lines were long. We waited 10 mins in the entree line and when we got to the front, half the food was empty. The server scraped the bottom of the pan for some dried up refried beans for my daughter. I tried to get soup since that was the shorted line and I was hungry. They lady didn’t have bowls or spoons and had to go to the kitchen to get some. Then we sat down and we tried to flag down a server for drinks and we ordered them but no one brought them. Finally after 30 mins of this, I found a manager. She we so nice and apologetic, she brought our drinks. But then we tried to get in line for food again and the lines were so long, we have 3 small children and it was a way for ok difficult so we just gave up and left. It was a disappointment for Mother’s Day.
Nachos were awful, never ordering that again. Staff was great.
Went for cinco de Mayo. Was seated an hour late for reservation. No service, wrong order. Had to go to the bar to get waters
Everyone was attentive and helpful. I took my mom out for early mothers day brunch and the team made her feel special we had a great experience!
Waiter was very slow to provide service. He seemed to ignore us for quite a while
Wasn't overly busy, wait staff was quick, professional, and custom order came out perfect. Also, provided our 2 year old with some paper to entertain her and allow her to color. Food was good, not great.
Very disorganized, poor service. Our reservation was for 9:00 am and they were clearly not ready. 3 of the stations did not have anyone to serve.
Very nice Easter brunch. Only negative was when we received our bill there was a “surcharge” added. When we questioned about it we were told it was something from corporate. Pretty ridiculous! Should be informing people before hand
Love the food at El Torito and have been coming here for years. Great food and great service.
Saturday morning breakfast menu is spectacular and priced nicely. I will be returning again.
This is a great restaurant. The management really works hard to make everything work. They try and vary the menu and the food is always tasty. The service is always friendly thought sometimes it's a little slow. And they let us eat inside on Saturday. Keep it up!!! Please don't close down inside dining every again.
We had breakfast Saturday and the food was very good and quite a bit of food. Salsa was very good as well. My husband had the bottomless Bloody Mary. He enjoyed his drinks how every the waitress was slow to refresh our beverages.
We made reservations and we had to wait 30min. That was a little frustrating.
I already put up a negative review on yelp. I made reservations at El Torito for me and a friend I have not seen in 20 years. it was special. Our meals (fajitas) came with black/burnt green peppers and onions; the mahi was burnt and dry. the shrimp were rubbery. the rice was totally dry. it was horrible and very disappointing. I told the waitress but she really can't do anything. I did not want to make a scene because of my friend. I chose a top restaurant chain so it would be good, but it was not. that cook should be fired.
Thursday Feb 25, 1pm.
My Birthday dinner was excellent!
Our server was very courteous. Enjoyed an excellent dinner in the patio area. Nice to be out to dinner!
Good food and good outdoor dining.
Would go back again!
Excellent food for reasonable price, great service, no waiting.
Our server was great. A little too hot and cannot make reservations for the inside which would have been better due to it being hot.
So glad to have Sunday brunch back! Food was delicious. No self serving. Servers at each food station put your food choices on a plate. Still able to eat outside and just go inside to get food with your mask on.
Great Food and Service.
Felt safe. All servers/staff wore masks.
Tables outside and more than 6 feet apart.
We had a wonderful time.
Very socially distanced outside. Excellent food quality for brunch, great assortment.
Greet their guest upon arrival. Greet them shortly after being seated, explain how the buffet is working with covid. Have the misters on since is was warm outside.
I used to really like El Torito, but I wasn't impressed with my experience on Saturday. The food was mediocre. The chips tasted like they were cooked in old oil, we asked for new chips and were told they were all the same. We were seated in the back patio and received pretty poor service. The one bright spot was a new margarita: Jamaica margarita with pineapple and hibiscus. It was refreshing and delicious! I hope El Torito can improve, I have enjoyed ET for many years...unfortunately, I was very disappointed yesterday. 😡
The management and staff at El Torito in Tustin deserve an award for all the work they've done to keep the place open during the shutdown. Their takeout system was incredibly organized and easy and now they've created a very welcome atmosphere outdoors to eat. And the food is always delicious. They work hard to bring innovation to the menu, unlike most chain restaurants. The service is always friendly and efficient. We love El Torito!
The new outdoor dining arrangement at El Torito Tustin is great! It's nice to have dinner outside in the fresh air. Service was excellent and friendly, and the food was great as usual. Can't wait for Taco Tuesday next week!
Excellent tasty food and exceptional service. I recommend there brunch for every occasion.
An all time favorite Mexican restaurant with great food and excellent service. We will be back!
Horrible food and service never again
The restaurant is convenient, parking good. Entry inviting and personnel welcomed our party. My only complaint is the way fajitas are presented; I did not like the big bulky tray and I wish they served sour cream. Besides that all food tasted good.
Food was great, friendly service.
We enjoyed the Thanksgiving buffet here. The food was tasty, but I would have preferred a little bigger selection of hot foods. It was a little limited. Also, some of the foods ran out repeatedly and were not refilled in a timely fashion. The service was very good. Our waiter was very attentive at refilling drinks and clearing away the empty plates. Overall, we were very satisfied with the experience and would come back in the future.
Our table was not ready, we waited ~45 minutes. The variety of food wasn’t very big; not very many healthy options. Server was very busy but made an effort to stop by and check on our party. There was only one helpful host, all the others kept going to her for guidance on the simplest requests (I.e. additional small plate, hot water). Not thrilled with experience and price is a bit high considering the former.
Moved out of CA and come back occasionally. Wife wanted to go because Sunday brunch was(key word) great!!!
Now it's double the price, plus a surcharge due to minimum wage. How stupid is the surcharge, just build it into the cost, that's the way it's always been done.
Service was crap. Waited 5 minutes at the front, noboby else here, for employees to even come to ask us anything.
Sat is with little customer service.
No free champagne given.
Waitress, though not really needed, came ONCE to the table and we had to ask for the bill at the end after waiting for some time.
Busboy was super attentive, got the used plates almost immediately. Great job there.
Food was CRAP!!!!
The potato dish with some vegetables tasted like it had been dropped in the dirt and then out back in the pan.
Nobody attending/making tortillas.
Fruit was awful!!!! Nowhere near ripe.
Omelets were the only palatable item, for us.
The Mexican sweet bread was cold and poor quality.
The churros we're cold and way under cooked, doughy.
All in all it was a HUGE let down and needless to say we won't be back.
Friends and family we told this to all agreed. They have not been, and they/we used to go monthly, I'm years and have no plans to go back.
This is coming from a Hispanic family, so they know Mexican food.
Waiter was great and so was the food! Great experience!
The food was good overall until my son and I split a churro. It was slightly burnt on the outside and still doughy on the inside. I got a lime flavored mint to kill the taste and it was awful! They also didn’t replenish the waffles until we were leaving.
Love this place
Great food and service !
Our waiter Bilal was awesome, he was always busy helping other tables but never left us wanting anything. The best service we've ever received at this location and we frequently visit for lunch and dinner. This was a very enjoyable Mother's Day dinner.
Thank you Bilal.
El Torito - Tustin ofrece entrega a domicilio en colaboración con Postmates y Uber Eats. El Torito - Tustin también ofrece comida para llevar, que puedes encargar llamando al restaurante al (714) 838-6630.
El Torito - Tustin tiene una calificación de 4.3 estrellas, según 50 comensales de OpenTable.
Por norma general, puedes reservar en este restaurante en OpenTable eligiendo la fecha, la hora y el tamaño del grupo. Debido a las restricciones locales, es posible que este restaurante no acepte reservas por el momento.