Grand Cafe - Key West, FL

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1. DL

   DennisL

   Nueva York

   2 opiniones

   5.0

   2 opiniones

   Comieron hace 5 días

   overall5food5service5ambience5

   Food is great and outdoor seating along Duval Street is great

   Report
2. ST

   STARK

   Filadelfia

   7 opiniones

   VIP
   5.0

   7 opiniones

   Comieron hace 7 días

   overall5food5service5ambience5

   We have been here several times -always great food and a great experience

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3. d

   deenak

   Filadelfia

   5 opiniones

   VIP
   4.0

   5 opiniones

   Fecha de la visita: 27 de enero de 2023

   overall4food4service4ambience4

   Very good dinner. Really enjoyed my fish and my honey enjoyed his pasta with clams and mussels.

   Report
4. H

   Happy

   Nueva York

   1 reseña

   5.0

   1 reseña

   Fecha de la visita: 21 de enero de 2023

   overall5food5service5ambience4

   Wonderful table in the corner with amazing waiter and delicious fresh fish meals! We enjoyed our dinner!

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5. BM

   BobM

   Key West

   2 opiniones

   5.0

   2 opiniones

   Fecha de la visita: 15 de enero de 2023

   overall5food5service5ambience5

   We were in a hurry to get to a play at the Red Barn Theater (located directly across the street). The server was wonderful and told us the menu items that usually come out fastest (several great selections). We sat on the porch. It was a little cool out but they had large heaters strategically positioned. The food did indeed arrive fast; as did the check. The food was great and the prices were reasonable - especially since this restaurant is in the heart of Duval Street. Great people watching, too. And we got to the theater right on time!

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6. L

   Lindalou

   Nueva York

   18 opiniones

   VIP
   5.0

   18 opiniones

   Fecha de la visita: 13 de enero de 2023

   overall5food5service5ambience5

   Outside dining looking out onto Duval Street. The chef's tasting plate was delicious, actually had it last year and this year again and it did not disappoint

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7. DQ

   DavidQ

   Tampa

   40 opiniones

   VIP
   4.0

   40 opiniones

   Fecha de la visita: 12 de enero de 2023

   overall4food4service4ambience5

   Great location on Duval for both eating out and people watching Food very good especially the Salmon Special Service also very good Recommend going to Grand Cafe in Key West

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8. MT

   MartyT

   Baltimore

   5 opiniones

   5.0

   5 opiniones

   Fecha de la visita: 8 de enero de 2023

   overall5food5service5ambience5

   Vacation trip!

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9. PC

   PietroC

   Nueva York

   11 opiniones

   VIP
   1.0

   11 opiniones

   Fecha de la visita: 7 de enero de 2023

   overall1food1service1ambience3

   The server was no attentive at all and the food was mediocre. The presentation was bad and waiting time between being seated and taking the order was ridiculous. Almost 30 minutes.

   Report
10. W

    Wrenn

    Nueva York

    10 opiniones

    VIP
    5.0

    10 opiniones

    Fecha de la visita: 6 de enero de 2023

    overall5food5service5ambience5

    We had a great table. Our food was pretty good. We really enjoyed people watching. We probably would go back. Our waitress was outstanding. Her name was Julia.

    Report
11. TF

    TerryF

    St. Louis

    23 opiniones

    VIP
    5.0

    23 opiniones

    Fecha de la visita: 6 de enero de 2023

    overall5food4service5ambience5

    Overall good, Seafood pasta had 1 scallop and 3 shrimp, 3 mussels and a small lobster. Expected more seafood. but didn’t care for the salad

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12. M

    Marissa

    Tampa

    2 opiniones

    5.0

    2 opiniones

    Fecha de la visita: 6 de enero de 2023

    overall5food5service4ambience4

    Always a great spot. The food was amazing and so was the wine selection.

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13. SB

    SouthBeachCuban

    Atlanta

    24 opiniones

    VIP
    4.0

    24 opiniones

    Fecha de la visita: 4 de enero de 2023

    overall4food4service5ambience5

    The food was good. The service was great. There were two price errors on my bill. The one I noticed before departure was corrected,

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14. OT

    OpenTable Diner

    Atlantic City

    6 opiniones

    VIP
    2.0

    6 opiniones

    Fecha de la visita: 2 de enero de 2023

    overall2food5service1ambience3

    Felt bad for our waiter he was so nice. When I say service was bad it’s because restaurant was understaffed!!!!!!! Got our roll when we were completely done eating. Waited for water waited for our drinks. Waiter tried his best. Would be r return

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15. OT

    OpenTable Diner

    Toronto

    5 opiniones

    1.0

    5 opiniones

    Fecha de la visita: 2 de enero de 2023

    overall1food1service1ambience1

    We were seated at a table outside, then waited about 10 minutes before we decided to leave as no one had acknowledged that we were there. As well there was a child banging cutlery against his plate and screaming as his parents sat and chatted… Probably a lovely spot at another time, but not that night. Seemed to be understaffed.

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16. J

    Jenniferpinpin666

    Chicago

    6 opiniones

    1.0

    6 opiniones

    Fecha de la visita: 1 de enero de 2023

    overall1food1service1ambience1

    Zero stars

    Report
17. OT

    OpenTable Diner

    Los Ángeles

    2 opiniones

    5.0

    2 opiniones

    Fecha de la visita: 1 de enero de 2023

    overall5food4service5ambience5

    We had a wonderful New Years Eve dinner on the patio watching all the people walk by on Duval Street.

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18. M

    Marga

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 1 de enero de 2023

    overall2food2service1ambience3

    Reservtions doesn’t work here. No communication about 2 Hours stay and you’ve had to order a whole menu of 4.

    Report
19. OT

    OpenTable Diner

    Charlotte

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 1 de enero de 2023

    overall2food4service2ambience4

    Excellent food, very poor service. NYE select menu had great food, however the restaurant was poorly managed for the crowds on NYE. The staff ran out of menus and water glasses, and service was very, very slow. It took us 2.5hrs to go through the courses, and we were never even served the final course. We had to leave since it took so long. Additionally, we we’re not told that a 20% tip would be added to our bill. Hard to believe they earned 20% given the poor service.

    Report
20. J

    Jamie

    Filadelfia

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 1 de enero de 2023

    overall2food4service1ambience3

    Perhaps it was because it was New Years Eve, but the hostess was extraordinarily rude to us, insisting that we didn't have a reservation when I'd made it weeks in advance and was showing her the confirmation email and text on my phone. Then the waiter was terrible - bringing the wrong meal to us twice, seemingly forgetting about us in between courses, and generally seeming disinterested. Food was very good but the overall experience would lead me to never go back.

    Report
21. KC

    KristineC

    Washington D.C.

    7 opiniones

    3.0

    7 opiniones

    Fecha de la visita: 1 de enero de 2023

    overall3food3service4ambience4

    My family and I dined here on New Year’s Eve. I made reservations 60 days in advance. At no point was I informed that it was a set menu. If we would have known this to be the case, we would have opted to go elsewhere. Consequently, my oldest daughter wasn’t able to eat anything due to dietary restrictions. We were greeted by a hostess who informed us we would have 2 hours to eat. That timing would have been fine if it wasn’t for the fact that it took almost an hour to get our desserts (to go because we wanted to get out of there) and pay our bill. The crab cake appetizer wasn’t pleasing…very mushy (we are spoiled with Maryland crabs) and the conch fritters were chewy. The 2nd course …salads…the Greek and Caesar were both delicious. My youngest daughter, my husband, and I all had coconut encrusted red snapper for our entrees. It was also good although a bit cold when delivered. Dessert were to be key lime pie, caramel cheesecake, and chocolate mousse cake…none of us opted for tiramisu. When we opened our dessert bag after returning to the hotel (after waiting almost an hour for our desserts), the key lime was missing and tiramisu was in its place. Spending 3 hours on a mediocre dinner which cost $440 (3 dinners, 4 drinks, tax, tip), it was the most expensive and least satisfying dining experience of our trip :-(. (Dinner and drinks for 4 at Latitudes cost less). I would strongly suggest informing diners of a set menu upon securing a reservation. Anything less is false advertising and not consumer friendly.

    Report
22. KF

    KimF

    San Francisco

    1 reseña

    VIP
    1.0

    1 reseña

    Fecha de la visita: 31 de diciembre de 2022

    overall1food1service5ambience5

    Shameful..First of all nowhere on website did it say NY eve was a Prixe Fix menu..let's start with something positive Zoriah, our server, was the only bright spot in the otherwise tediously long, and awful dinner!. The food, every coarse was lazy and tasteless. Cooks (can't be Chefs) should be ashamed. AND not worth the price for sure! We didn't get our desserts because we couldn't sit there a minute longer. We are frequent KW visitors, this was our first and LAST time at this restaurant.

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23. b

    bardo

    Atlanta

    112 opiniones

    VIP
    2.0

    112 opiniones

    Fecha de la visita: 30 de diciembre de 2022

    overall2food1service1ambience4

    Have been here many times before but this time was awful. Food was not good. Clams and linguine was bland and half the clams were just empty shells no clams inside. Crab cakes were mostly breading and worst we’ve ever had. Beef carpaccio was good. Service was slow and overall a bad experience. Very disappointing.

    Report
24. JB

    JoBrowner79

    Exclusive (MX)

    8 opiniones

    VIP
    3.0

    8 opiniones

    Fecha de la visita: 29 de diciembre de 2022

    overall3food2service2ambience2

    Very average food. Service wasn’t great. Disappointing :(

    Report
25. MS

    ManojS

    Norte de Michigan/Península Superior

    8 opiniones

    5.0

    8 opiniones

    Fecha de la visita: 29 de diciembre de 2022

    overall5food5service5ambience4

    The heater did not work and not much effort to fix. “Out of propane” is not acceptable explanation.

    Report
26. B

    Brumas

    Key West

    46 opiniones

    VIP
    2.0

    46 opiniones

    Fecha de la visita: 28 de diciembre de 2022

    overall2food4service1ambience3

    Excellent food was seriously let down by very bad service. It took 30 mins before our waiter left water on the table, another 15 mins before he took a drink order and a long time before the drinks arrived. When our mains arrived our wine did not and it wasn’t until my companion went to the bar that the wine was delivered. The owner/manager (?) recognized there was a problem and chomped our wine and deserts. While she was talking with us another customer stopped and told her that if they couldn’t provide service she shouldn’t take reservations. Sad because we have been eating here for many years.

    Report
27. AO

    AutumnO

    Columbus

    1 reseña

    3.0

    1 reseña

    Fecha de la visita: 27 de diciembre de 2022

    overall3food4service3ambience3

    Good food but wait was very long, indoor area was hot and stuffy w a door that banged shut every two min

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28. HC

    HClarke

    Chicago

    21 opiniones

    VIP
    5.0

    21 opiniones

    Fecha de la visita: 27 de diciembre de 2022

    overall5food5service5ambience5

    Lovely home turned into a resturant. Excellent food and ambience. Good cocktails and happy hour appetizers too.

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29. JP

    JordanP

    Chicago

    8 opiniones

    VIP
    4.0

    8 opiniones

    Fecha de la visita: 26 de diciembre de 2022

    overall4food4service3ambience3

    The reservation was honored and was asked to eat outside on this cold Christmas night when we reserved for indoors. After that hiccup, the service improved slightly. Food was great but the service and atmosphere wasn’t that friendly.

    Report
30. RL

    RobynLily

    Washington D.C.

    44 opiniones

    VIP
    4.0

    44 opiniones

    Fecha de la visita: 26 de diciembre de 2022

    overall4food4service4ambience4

    We had a 7pm reservation, showed up a bit early and were told they were running 15 minutes behind. We walked around and returned. Ultimately they were running close to an hour behind. They did not do a good job managing getting people in and out of the tables. We went to the bar to get a drink- no one offered to buy us a drink for the delay. It seemed liked no one was in charge. Once we sat, the staff could not have been lovelier and the food was very good. But waiting over an hour was horrible customer service.

    Report
31. OP

    OPW6

    Charleston

    11 opiniones

    VIP
    1.0

    11 opiniones

    Fecha de la visita: 25 de diciembre de 2022

    overall1food1service1ambience1

    Very poor experience. After booking reservation over a month ahead a time for Christmas Day dinner, we called before @ 5:30 to confirm that our reservation was inside as it was cold, very windy and possible chances of rain in which the hostess answered and confirmed we had reservation inside @ 6:30. We showed up and was told by the host that she would have to look to see if any tables were available. She found one table near the bar that had one chair and another chair had to be brought over (right in the walk area to the bar. We had to request the chair. The hostess said she did not want to hear it. We then waited 35 mins for getting bread that we had to ask for. We ordered about 40 mins after seating with low quality suggestions from the waiter. The waiter took our order and then brought our food. Otherwise we did not see him. We had to request the bread and water from other waiters. While waiting for the food, we then witnessed the hostess arguing with servers about table seating arrangements for other guests. To be honest and if our business we would have fired her on the spot as her attitude was abhorrent to everyone. After a very poor food (tasting), we paid and left to find somewhere to eat. Found an amazing pizza place with excellent service and food. We will never go back to this restaurant. I tried to find mgt or owner as the staff to discuss the issues with and could not find anyone. These issues will ruin this restaurant if not addressed. After waiting 8 mins, we left.

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32. LG

    LisaG

    Wisconsin

    15 opiniones

    VIP
    3.0

    15 opiniones

    Fecha de la visita: 25 de diciembre de 2022

    overall3food4service4ambience4

    My husband’s lobster was very overdone, the waitress was great and took it off the bill but he didn’t really get dinner. Even with it off the bill it was over $200 for 2 adults and 1 child. The drink prices were high compared to other area spots. Ambiance was very nice. Service was a bit slow but it was the holidays. Would not go back again before we exhaust the other Key West options.

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33. B

    Bassman

    Cleveland

    19 opiniones

    VIP
    5.0

    19 opiniones

    Fecha de la visita: 25 de diciembre de 2022

    overall5food5service5ambience5

    My wife and I were seated for our Christmas Eve dinner beside the fireplace in the back room, a wonderful surprise. I had the snapper with shrimp cream sauce, and my wife had the Osso bucco, both were very good and well prepared. For dessert we shared a piece of cheesecake, delicious! Service was excellent and the drinks were good too, a great experience!

    Report
34. BW

    BarbaraW

    Londres

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 25 de diciembre de 2022

    overall1food1service1ambience1

    Booked a table in advance upon arrival was advised no table available but could seat us on very small table on porch .After seating us we were left for 15 mins with no drinks order being taken we therefore left and ate at another restaurant

    Report
35. EC

    ElizabethC

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 23 de diciembre de 2022

    overall2food1service1ambience3

    We went here Christmas week and it looked like a very cute spot. I would say it was about 15 minutes before we had a waiter come by, and it was about an hour and fifteen minutes before our food arrives. My husband said the duck was the worst he's ever had. It was very, very over cooked. My lobster shrimp pasta was very rubbery. They gave us some $ off the bill but we ended up having to grab a bite elsewhere. Not edible.

    Report
36. M

    Michael

    1 reseña

    4.0

    1 reseña

    Fecha de la visita: 22 de diciembre de 2022

    overall4food4service3ambience5

    Had the filet and it was excellent. Others had ribs and loved them.

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37. JH

    JohnH

    Key West

    1 reseña

    3.0

    1 reseña

    Fecha de la visita: 22 de diciembre de 2022

    overall3food1service3ambience5

    We hadn't been to the Grand since they opened 20 years ago, but thought we would check it out because they were having a local discount to celebrate their 20 years. . The drinks and wine were great, but the food wasn't good at all. The tuna had absolutely no taste. The side dish with the tune was soggy noodles. The Filet was fatty. They did replace my tuna with crab cakes, which were just as bad, but they did taste like crab, but they were deeply fried. Too bad, we were wanting to re-experience what we had 20 years ago.

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38. OT

    OpenTable Diner

    Key West

    25 opiniones

    VIP
    5.0

    25 opiniones

    Fecha de la visita: 21 de diciembre de 2022

    overall5food5service3ambience5

    Always a great meal at the Grand Cafe!

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39. AL

    AspenLocal

    Denver

    5 opiniones

    VIP
    5.0

    5 opiniones

    Fecha de la visita: 20 de diciembre de 2022

    overall5food5service5ambience5

    Delicious food! Excellent service! Perfect location!

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40. DD

    DianaD

    Key West

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 17 de diciembre de 2022

    overall5food5service5ambience5

    It was wonderful as always

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