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Hearth Lounge - The Ritz-Carlton, Perth, Perth, AU-WA

Hearth Lounge - The Ritz-Carlton, Perth

4.0
4
236 opiniones
Hasta 40 $A
Australiana moderna
Etiquetas principales:
  • Ocasión especial
  • Té de la tarde
  • Vista panorámica
Located between the lobby and Hearth Restaurant, Hearth Lounge features an inspiring dining menu of exquisite small bites, elegant afternoon tea and beverages to delight.

Hearth Lounge is relaxed yet refined – a comfort and a joy all at once – making it the perfect setting for a light meal, sweet treat or pre-dinner cocktail.

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2 personas

23:30


Reservado 4 veces hoy

Zonas

Información adicional

  • Ambiente

    Informal

  • Cocinas

    Australiana moderna

  • Horarios

    Merienda Sáb, Dom 12:00–14:30

  • Número de teléfono

    (08) 6559 6888

  • Opciones de pago

    AMEX, MasterCard, Visa

  • Código de etiqueta

    Ropa informal

Lo que opinan 236 comensales

Valoraciones y opiniones generales

Solo pueden enviar opiniones los comensales que hayan probado este restaurante.

4.0
4 según las valoraciones recientes
  • 4Comida
  • 4,1Servicio
  • 4,1Ambiente
  • 3,6Calidad/precio

RuidoModerado

Destaca en

  • Perth

    Mejor servicio

  • Perth

    Mejor ambiente

  • Perth

    Apto para gourmets

  • Perth

    Buena opción para grupos

  • Perth

    Ideal para la comida

  • Perth

    Ocasión especial

  • Metropolitan Perth

    Los más reservados

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Filtros

  1. JC

    JanineC

    1 reseña

    5.0

    1 reseña

    Comieron hace 1 día

    overall5food5service5ambience5
    We thoroughly enjoyed an afternoon tea at Hearth. The food was excellent and it was great that they catered for our party that had gluten-free, lactose-free and vegetarian requirements. Would definitely recommend to others and we will be back to dine there. They also had a delicious surprise treat for the birthday girls in our party.
  2. OT

    OpenTable Diner

    Perth

    1 reseña

    5.0

    1 reseña

    Comieron hace 7 días

    overall5food5service5ambience5
    Excellent service, very exquisite food, felt very special and spoilt
  3. L

    Lindo

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 17 de septiembre de 2022

    overall5food5service5ambience5
    Lovely food for high tea Nice atmosphere My 2nd time Would go again

    Hearth Lounge - The Ritz-Carlton, PerthRespondió hace 5 díasDear Lindo, Thank you for taking your perfect score and wonderful comments. We have certainly shared this feedback with the ladies and gentlemen. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

  4. KT

    KylieT

    Perth

    2 opiniones

    5.0

    2 opiniones

    Fecha de la visita: 15 de septiembre de 2022

    overall5food5service5ambience5
    Catching up with a girlfriend in Perth and we decided to enjoy high tea at Ritz-Carlton. Had a delightful afternoon, leisurely chatting and enjoying delicious food, superb tea and a beautiful setting. Definitely recommend to anyone wanting to indulge a little.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió hace 5 díasDear Kylie, Thank you for taking your perfect score and wonderful comments. We have certainly shared this feedback with the ladies and gentlemen. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

  5. AR

    AliRz

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 4 de septiembre de 2022

    overall2food2service4ambience5
    The quality of the food was not as good as I was expecting it to be. However the service was great. If you are looking for a quite comfortable spot and not worried about the food much, it is a great option.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 9 de septiembre de 2022Dear Ali, Thank you for taking your time to score us. We are disappointed to ready that you did not enjoy a positive dining experience in our restaurant. We have certainly shared this feedback with the ladies and gentlemen. Warm regards Kelly F&B Executive

  6. SK

    SueK

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 30 de agosto de 2022

    overall1food3service1ambience1
    Ritz high tea was disappointing, this week- waited 40 mins to get it (wasn’t busy/a weekday- Tuesday) and not much offered for $75 it was prebooked  -Weren't told /given apologies for the protracted waiting time   -Even to get the coffees/teas was some waiting and they arrived two at a time with a gap until the next lot were provided -weren’t informed that it’s bottomless tea/coffee. Neither is it stated on the menu -Food quality was somewhat lacking- seemed a bit dry -one scone each is a bit miserable when this is commonly a favourite and a low cost food - had to flag staff for requests for water top ups Paying about $500 and being the Ritz, we expected high level service and a high level in food quality. The lack of understanding and service provision in the key principles of serving high tea is very disheartening- people want to chat while enjoying their cakes/tea and not wait over 40minutes to get it and beverages are also served near on/ shortly upon arrival, as well as simultaneously with the cakes/food. I appreciate that it’s Covid times but this is overall, poor service and shouldn’t be offered if can’t meet core needs of customers.  I will not be recommending or returning to the Ritz based on this experience.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 9 de septiembre de 2022Dear Sue, Thank you for taking your time to score us. We are disappointed to read that you were unimpressed with our service. Please allow me to assure you that this has been shared with the team and the ladies and gentlemen joins me in expressing our genuine apologies for the inconvenience these issues have caused. Our sincere apologies that you did not enjoy a positive dining experience in our restaurant and not for getting back to you sooner. Warm regards Kelly F&B Executive

  7. KS

    KarleenS

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 28 de agosto de 2022

    overall5food5service5ambience5
    We loved the whole thing but we’re too full to finish the sweets.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 9 de septiembre de 2022Dear Karleen, Thank you for your perfect score and wonderful comments. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

  8. k

    katherinec

    Londres

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 27 de agosto de 2022

    overall2food2service3ambience3
    The selection of savory items was quite limited and the scone was quite disappointing. Overall I thought for the price and location it didn't live up to expectations.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 9 de septiembre de 2022Dear Katherine, Thank you for taking your time to score us. We are disappointed to ready that you did not enjoy a positive dining experience in our restaurant. We have certainly shared this feedback with the ladies and gentlemen. Warm regards Kelly F&B Executive

  9. A

    Amanda

    Perth

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 21 de agosto de 2022

    overall5food5service5ambience5
    Thank you to the staff at Ritz for making it a most delightful afternoon tea. Beautiful food and excellent service.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 9 de septiembre de 2022Dear Amanda, Thank you for your perfect score and wonderful comments. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

  10. AJ

    AlexJ

    Indonesia

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 14 de agosto de 2022

    overall5food4service5ambience5
    Lovely service, food and atmosphere! Champagne was always topped up!

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 17 de agosto de 2022Dear Alex, Thank you for your perfect score and wonderful comments. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

  11. DS

    DeniseS

    Perth

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 14 de agosto de 2022

    overall5food5service5ambience5
    Fantastic high tea at the Hearth for a belated birthday celebration. Lovely setting, indoors and out. Selection of foods, showcased WA produce, and were tasty. The savoury selection was a highlight for me, but the sweet went down well too. Petite serves but filling! The afternoon was capped off with a stroll around Elizabeth Quay to walk off High Tea. Easy walking distance too from the open car park at the back of the Concert Hall if driving in. I have been recommending to others since!

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 9 de septiembre de 2022Dear Denise, Thank you for your perfect score and wonderful comments. We look forward to welcoming you back soon to celebrate another special occasion. Warm regards Kelly F&B Executive

  12. LS

    LeonieS

    Perth

    1 reseña

    4.0

    1 reseña

    Fecha de la visita: 13 de agosto de 2022

    overall4food4service5ambience5
    A mix of modern and traditional High Tea fare, in an elegant space. We had more than we could possibly eat and I was unexpectedly given a plate of four artisan chocolates with a happy birthday written in chocolate. The gesture was much appreciated. The only thing I would wish for would be more savoury food. Those with a sweet tooth are well catered for! A wonderful way to celebrate my birthday.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 17 de agosto de 2022Dear Leonie, Thank you for taking your time to score us and your wonderful comments. We look forward to welcoming you back soon for another special occasion. We have passed your comments on to the Chefs regarding the more savory dishes. Warm regards Kelly F&B Executive

  13. A

    Alice

    Perth

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 7 de agosto de 2022

    overall2food2service5ambience1
    The sofa is dirty.I wanted to dress up and enjoy a luxurious day.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 8 de agosto de 2022Dear Alice, Our sincere apologies that you did not enjoy a positive dining experience. We have certainly shared this feedback with the ladies and gentlemen as this is not the standard of service we set for ourselves. Warm regards Kelly F&B Executive

  14. JD

    JoanneD

    Perth

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 6 de agosto de 2022

    overall5food4service5ambience5
    Excellent atmosphere and service. Wouldn't hesitate to return.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 8 de agosto de 2022Dear Joanne, Thank you for your perfect score and wonderful comments. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

  15. KK

    KathyK

    Perth

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 3 de agosto de 2022

    overall2food2service3ambience2
    Very disappointing, we went for our friends 70's birthday treat and found it very 'ordinary' for the price we paid. After we got home we found we were charged $9.50 for a bottle of water on top if the $85 we paid for 3 savoury and 3 sweet servings and a glass of sparkling wine. We were expecting the lounge to be more glitzy, it was just like a foyer with peopls on laptops and having meetings! We also expected to be treated with delicious treats, the 3 savoury bites didn't taste fresh and we all thought you needed to add at least 1 hot savoury bite. To top if off 2 very loud speaking ladies were seated very close to us even though the room was practically empty. Overall very disappointing and I would not recommend it to anyone.
  16. RB

    RosanneB

    Nueva Orleans

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 31 de julio de 2022

    overall5food4service5ambience5
    Lovely high tea with great service . Very special

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 2 de agosto de 2022Dear Rosanne, Thank you for your perfect score and wonderful comments. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

  17. OT

    OpenTable Diner

    Macau

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 24 de julio de 2022

    overall5food5service5ambience5
    New and modern interior design. Friendly service. Amazing food. We had afternoon tea and everything was exceptional

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 17 de agosto de 2022Thank you for your perfect score and wonderful comments. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

  18. o

    oboy

    1 reseña

    3.0

    1 reseña

    Fecha de la visita: 18 de julio de 2022

    overall3food5service2ambience3
    the food was absolutely delicious. But can't say the same about the presentation. Surely, a High Tea suggests beautiful bone china cups and saucers, tea pot, milk jug, sugar bowl......to be at The Ritz, very expensive, and to be served with very, very ordinary crockery that you would get in any cafe was disappointing to say the least. The presentation is large part of the point of High Tea.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 26 de julio de 2022Thank you for taking your time to score us and to share your feedback on your experience. We are disappointed to read that you were unimpressed with our presentation. We have certainly shared this feedback with the ladies and gentlemen. Warm regards Kelly F&B Executive

  19. DM

    DeeM

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 16 de julio de 2022

    overall2food3service2ambience1
    Having been to several High Teas the food was nice but very sparse. Service was lacking, waiting for 10 -15 mins for a Cuppa Tea, the Champagne service however was excellent. There was a long delay between courses. The cups & tea pot were very average for a High Tea & for the cost you would expect to have nice Chinaware not standard Hotel cups.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 18 de julio de 2022Dear Dee, Thank you for taking your time to score us and to share your feedback on your experience. We are disappointed to read that you were unimpressed with our service and did not enjoy a positive dining experience in our restaurant. We have certainly shared this feedback with the ladies and gentlemen. Warm regards Kelly F&B Executive

  20. TB

    TennieB

    San Francisco

    6 opiniones

    3.0

    6 opiniones

    Fecha de la visita: 16 de julio de 2022

    overall3food3service2ambience4
    I always look forward to special dining experiences and this was to celebrate 2 birthdays. When we first arrived, staff were attentive but as the restaurant filled, staff were not paying attention to our dietary requirement, we sat for a while without first drinks coming out within the first 15mins. At one stage, we noticed that all other tables had their second serve provided and my friend and myself looked a little bewildered. We dine out at many high end restaurants so the service side & staff paying attention is important. I would have liked more traditional high tea savouries but it was heavy on the more sugary cakes. Madeline’s were really dry and over cooked. The savoury dishes were great and very tasty. Highlight was the specialty cakes, the blue chocolate balls filled with mandarin white chocolate filling was amazing. Overall, for the price of this high tea, I expected more. It was a lovely afternoon but I think for me, it may be a one time visit.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 18 de julio de 2022Dear Tennie, Thank you for taking your time to score us and to share your feedback on your experience. We are disappointed to read that you were unimpressed with our service and did not enjoy a positive dining experience in our restaurant. We have certainly shared this feedback with the ladies and gentlemen. Warm regards Kelly F&B Executive

  21. ML

    MarkL

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 9 de julio de 2022

    overall5food5service5ambience5
    You'd be a Mad-hatter if you miss the 'Winter Wonderland" Afternoon tea at Hearth. But make like the white rabbit who is late for a very important date as this menu is only on for a limited time. Camembert custard tarts, crumbed Sharks Bay prawns, Wagin duck sandwiches, snow lamington pavlova are just some of the treats on the menu. All of these were paired with local teas from Margaret River and some WA sparkling wines. And seamless service from the staff at Ritz-Carlton! A great way to spend an afternoon.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 12 de julio de 2022Dear Mark, Thank you for your perfect score and wonderful comments. We have definitely shared your feedback with the rest of the team and the Chefs. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

  22. AG

    AnnG

    1 reseña

    3.0

    1 reseña

    Fecha de la visita: 9 de julio de 2022

    overall3food5service2ambience3
    Service was under par, lack attentiveness considering that restaurant was not full. When seated, we were asked what type of water we wanted, before we could answer, waitress was gone, they did not even ask which package high tea we wanted even after food was served. We had to call waitress to let them know that we don't have our drinks yet. However, we must add that even with the above, all wait staff were very polite. Unfortunately, there was a huge table that were there at the same time as us doing some fashion parade and sales and marketing of sorts, hence the venue was a little noisier to our liking.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 12 de julio de 2022Dear Ann, We are disappointed to read that you were unimpressed with our service and did not enjoy a positive dining experience in our restaurant. We have certainly shared this feedback with the ladies and gentlemen. Warm regards Kelly F&B Executive

  23. NS

    NickS

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 3 de julio de 2022

    overall5food5service5ambience4
    The High Tea was excellent - great food, really attentive service, good atmosphere. Really appreciate the ability to have a normal conversation without having to speak loudly. This is what Tea is all about!

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 5 de julio de 2022Dear Nick, Thank you for your perfect score and wonderful comments. We have definitely shared your feedback with the rest of the team. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

  24. M

    Matt

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 2 de julio de 2022

    overall5food5service5ambience5
    Food and service was great. Made the birthday occasion very special.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 5 de julio de 2022Dear Matt, Thank you for your perfect score and wonderful comments. We have definitely shared your feedback with the rest of the team. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

  25. JS

    JulieanneS

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 27 de junio de 2022

    overall1food2service3ambience1
    I had reserved a table for high tea for 4 and I had secured the booking with my credit card but when we arrived we were told there was no room left for us. So we were seated in a room next door all by ourselves with absolutely no atmosphere. The food came out on small plates not the tiered cake stands I was expecting. I would never go back.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 5 de julio de 2022Dear Julieanne, We are disappointed to read you did not have a positive dining experience at Hearth lounge for High Tea. This is not the standard we set for ourselves. I have definitely shared your feedback with the rest of the team. Warm regards Kelly F&B Executive

  26. RJ

    RosJ

    Perth

    4 opiniones

    5.0

    4 opiniones

    Fecha de la visita: 26 de junio de 2022

    overall5food5service5ambience5
    We requested a window and got and it just better from then. Everything was great.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 27 de junio de 2022Dear Ros, Thank you for your perfect score and wonderful comments. We have definitely shared your feedback with the rest of the team. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

  27. EL

    ElizabethL

    1 reseña

    3.0

    1 reseña

    Fecha de la visita: 24 de junio de 2022

    overall3food5service2ambience3
    I have been to ritz for high tea & it was delightful unfortunately this time the service was poor & I was very dissatisfied .. It took sometime before we were serviced. The gentieman who Seemed to be in charge was dreadful no idea how to deal with people . Don’t think I will be back

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 27 de junio de 2022Dear Elizabeth, We are disappointed to read you did not have a positive dining experience at Hearth for High Tea. This is not the standard we set for ourselves. I have definitely shared your feedback with the rest of the team. Warm regards Kelly F&B Executive

  28. LA

    LornaA

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 19 de junio de 2022

    overall5food5service5ambience5
    My family and I enjoyed Afternoon Tea at Hearth Lounge on Sunday and we all had a wonderful afternoon. Our expectations were exceeded, so thank you so much to all the staff, everything was wonderful.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 20 de junio de 2022Dear Lorna, Thank you for your perfect score and wonderful comments. We have definitely shared your feedback with the rest of the team. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

  29. DJ

    DeborahJ

    Melbourne

    1 reseña

    3.0

    1 reseña

    Fecha de la visita: 13 de junio de 2022

    overall3food3service3ambience4
    We had such high hopes, having looked and heard other reviews, but it fell short of our expectations. Things like frayed linen napkins and having to ask for cutlery and clean plates were things we didn't expect to find fault with. The scones were dry and crumbling. We would go back to our favourite afternoon tea spot, The Wildflower at The Como, Treasury. Sorry, but their food and service are far superior.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 20 de junio de 2022Dear Deborah, Thank you for taking your time to score us. We are disappointed to read you did not have a positive dining experience at Hearth. We have definitely shared your feedback with the Chefs about the food and the rest of the team as this is not the standard we set for ourselves. Warm regards Kelly F&B Executive

  30. JC

    JulieC

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 11 de junio de 2022

    overall5food5service5ambience5
    A wonderful experience, service was great but the food was superb absolutely faultless, I cant wait to go back again.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 14 de junio de 2022Dear Julie, Thank you for your perfect score and wonderful comments. We look forward to welcoming you back soon! Warm regards Kelly F&B Executive

  31. VF

    VickiF

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 11 de junio de 2022

    overall1food1service1ambience1
    It was awful too much sweet not enough savoury, sweet was very heavy too many kids, not told we needed to request tea and coffee until almost over we kept expecting tea to be served. Difficult to get servers attention went through to bar afterward… more kids we even moved our seats to let in more visitors and they were three kids no adults so we were shifted . We thought it was for a large group… no adults kids on devices feet on chair and three kids took up space for 8 adults. Another customer came in with NO SHOES then staff started carting cushions past us to outside and our seats we were “moved to “ were on the other side of toilet corridor so noisy and coldit was an absolute waste of time and money… total bill was $380 for two of us the cocktails were tasty but after first two the glasses were much smaller I have been to many high teas and afternoon drinks in many venues in Perth I won’t be back … for any reason

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 20 de junio de 2022Dear Vicki, We are disappointed to read you did not have a positive dining experience at Hearth. We have definitely shared your feedback with the Chefs about the food and the rest of the team as this is not the standard we set for ourselves. Warm regards Kelly F&B Executive

  32. JC

    JackieC

    Sídney

    3 opiniones

    3.0

    3 opiniones

    Fecha de la visita: 7 de junio de 2022

    overall3food2service4ambience4
    High tea is always a challenge. Unfortunately this was disappointing. I had expected the Ritz Carlton would have been outstanding. The food looked good but didn’t taste as it looked. It was ‘ok’ nothing was outstanding or wow to taste. Sandwich was showing signs it had been sitting too long. Special signature cake dry and the gluten free option - for $75 very poor. The scone was good, gf cakes were very ordinary.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 14 de junio de 2022Dear Jackie, Thank you for taking your time to score us. We are disappointed to read that you did not have a positive dining experience at Hearth, I have definitely shared your feedback with the Chefs about the food as this is not the standard we set for ourselves. Warm regards Kelly F&B Executive

  33. JF

    JuliaF

    Perth

    2 opiniones

    5.0

    2 opiniones

    Fecha de la visita: 4 de junio de 2022

    overall5food5service5ambience5
    Delicious & decadent "high (afternoon) tea" in a sophisticated & comfortable environment with top level service from every staff member we encountered. Thank you.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 20 de junio de 2022Dear Julie, Thank you for your perfect score and wonderful comments. We have definitely shared your feedback with the rest of the team. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

  34. SF

    SusanF

    1 reseña

    4.0

    1 reseña

    Fecha de la visita: 1 de junio de 2022

    overall4food5service5ambience5
    Very comfortable and relaxing, lovely high tea experience. Would go back.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 8 de junio de 2022Dear Susan, Thank you for taking your time to score us and your wonderful comments. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

  35. HT

    HighT

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 28 de mayo de 2022

    overall2food3service3ambience4
    I visited Hearth before Christmas 2021 and had the High T with girlfriends - it was one of the best High t I've experienced. I thought to bring my mother back for the same experience however the food was lacking in depth from my prior visit and one sandwich I had was unsatisfactory. The bread was left out too long- I suppose-as it was hard/crusty on one side. The food was delicious what we had. The two hour time limit that I wasn't aware of until 15 minutes prior to being told to leave the table. It wasn't necessary as there were plenty of tables spare. The coffee and tea was not free flowing as I had to ask for tea at the conclusion of our visit and the coffee (1 cup ) I had to ask for also. Waitress was friendly and efficient but not to the caliber you would expect.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 31 de mayo de 2022We are disappointed to read that you did not have a positive dining experience in our restaurant. We have certainly shared this feedback with the ladies and gentlemen. I have definitely shared your feedback with the Chefs about the food as this is not the standard we set for ourselves. Warm regards Kelly F&B Executive

  36. TD

    TsungaiD

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 22 de mayo de 2022

    overall5food5service5ambience5
    Ritz customer service was impeccable. The staff were just on point with every request (Table of 13 so plenty of requests). The food was delicious (Afternoon Tea) and the sparkling was just as divine. Highly recommend.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 24 de mayo de 2022Dear Tsungai, Thank you for your perfect score and your wonderful comments. We have passed your feedback on to the rest of the team. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

  37. JC

    JessicaC

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 7 de mayo de 2022

    overall2food3service3ambience4
    Costs more than most other high teas in Perth and wasn’t any nicer than other hotels offering the same food/drink service. $25 more per person than most other high teas I’ve been to, and some food was dry or not pleasant. Lovely venue and location but.
  38. LR

    LouR

    Hampshire

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 6 de mayo de 2022

    overall2food1service2ambience1
    Very disappointed and underwhelmed by the whole experience. The food was below average, don’t bother with the vegan option, hard bread, poor savoury options and lack of imagination. Cakes were good but limited. The ambiance and table setting was unimpressive, we were sat on lounges with a table in the middle which meant we were quite far away from each other, it was very hard to talk and eat. I’ve been to many a high tea and high tea at the Ritz should be exquisite and luxury, this was anything but. Would not recommend this experience. Really disappointed

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 10 de mayo de 2022Dear Lou, We are disappointed to read that you did not enjoy a positive dining experience in our lounge. We have certainly shared this feedback with the ladies and gentlemen. Warm regards Kelly F&B Executive

  39. SC

    SusaanC

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 1 de mayo de 2022

    overall5food5service5ambience5
    Amazing service and the food was great! They were very accommodating

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 3 de mayo de 2022Dear Susaan, Thank you for your perfect score and wonderful comments. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

  40. KL

    KatL

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 30 de abril de 2022

    overall5food5service5ambience5
    Great table service and low noise level. Lovely gesture by staff when we explained the special occasion of our visit.

    Hearth Lounge - The Ritz-Carlton, PerthRespondió el 3 de mayo de 2022Dear Kat, Thank you for your perfect score and wonderful comments. We look forward to welcoming you back soon to celebrate another special occasion. Warm regards Kelly F&B Executive

Preguntas frecuentes

Hearth Lounge - The Ritz-Carlton, Perth tiene una valoración de 4 estrellas de 236 clientes de OpenTable.

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2 personas

23:30


Reservado 4 veces hoy
Google Map para Hearth Lounge - The Ritz-Carlton, Perth

1 Barrack Street, Perth, AU-WA 6000

Zonas

Información adicional

  • Zona

    Centro financiero de Perth

  • Horarios

    Merienda Sáb, Dom 12:00–14:30

  • Cocinas

    Australiana moderna

  • Ambiente

    Informal

  • Código de etiqueta

    Ropa informal

  • Detalles del aparcamiento

    Sin

  • Opciones de pago

    AMEX, MasterCard, Visa

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