Kisbee on the Roof

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1. OT

   OpenTable Diner

   Denver

   1 reseña

   1.0

   1 reseña

   Fecha de la visita: 1 de enero de 2023

   overall1food1service1ambience1

   Service was atrocious. Waitress did not take the time to understand requests, and rarely checked in with customers. Drink menu was limited and drinks came out tasting like rubbing alcohol. Roof top did not have views that would typically be expected, and half was under construction. Definitely will not be returning, and suggest others save their money for any other experience.

   Kisbee on the RoofRespondió hace 4 díasThank you for providing feedback, and for visiting us NYE. I am so sorry that you did not receive good service; there is no excuse. Regarding the drinks, our extensive menu changes seasonally, but no drink should come out tasting like this-the cocktail must have been made wrong. Know that our mgmt is always able & willing to address these issues in person, ensuring you receive an enjoyable cocktail. We would love to have you again, and show you that your experience was not the norm.

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2. c

   carolinem

   Phoenix

   1 reseña

   1.0

   1 reseña

   Fecha de la visita: 22 de diciembre de 2022

   overall1food1service1ambience1

   We didn’t have the chance to try it — as when we arriving there was absolutely no one upstairs. I had called ahead to ensure they were open as it was a cold evening, the front desk staff said they where, however we arrived to nothing.

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3. OT

   OpenTable Diner

   Condado de Orange

   2 opiniones

   VIP
   1.0

   2 opiniones

   Fecha de la visita: 18 de diciembre de 2022

   overall1food2service3ambience1

   Plastic utensils, over priced bites

   Kisbee on the RoofRespondió el 21 de diciembre de 2022Hi there, Unfortunately, we are required to use plastic utensils because we are located directly next to a pool and cannot use metal flatware at all. However, the feedback you gave is helpful to us, as it gives us insights on how we can improve our guests' experience. Perhaps we can look at higher end plastic flatware, or even other alternatives.

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4. OT

   OpenTable Diner

   1 reseña

   5.0

   1 reseña

   Fecha de la visita: 15 de diciembre de 2022

   overall5food5service5ambience5

   Gorgeous view of the city and neighborhood holiday lights. We came after sun down so didn't see the mountains, but heard from the large business group a few tables away that it was breath taking. Highly recommend the hummus, and the drinks were well crafted. Their spiced pear cocktail is phenomenal, and Manhattan was delicious as well. Looking forward to visiting again this season.

   Kisbee on the RoofRespondió el 18 de diciembre de 2022Thank you so much for the amazing review! We appreciate your visit, and are so glad that you enjoyed the venue, drinks, and food. Come see us again soon - there is a lot to look forward to this Winter: Trivia Nights, Sip & Paints, Champagne Tastings, and NYE! -Alice, GM

   Report
5. CT

   ChuckT

   1 reseña

   2.0

   1 reseña

   Fecha de la visita: 11 de diciembre de 2022

   overall2food3service4ambience1

   Warning for winter time guests, bar puts terrible plastic walls up enclosing the whole bar to keep it warm, but you can’t really see through them ruining the view experience for which you go there. Summer only folks.

   Kisbee on the RoofRespondió el 18 de diciembre de 2022Hi Chuck, I am so sorry that you did not enjoy your experience. We do have open seating in the evenings on our pool deck. Though that space is fully outdoors, we do have fire pits & some standing heaters, AND there is no clear vinyl tent in that area. In order to remain open year-round, we had to create enclosed, heated spaces for service as well. Please come back on a gorgeous, sunny day - or even a milder night, and we will certainly accommodate you outdoors w/ a perfect view.

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6. R

   Raymond

   Denver

   60 opiniones

   3.0

   60 opiniones

   Fecha de la visita: 4 de diciembre de 2022

   overall3food3service3ambience3

   Didn’t know what to expect, while booking it showed PODs, like igloos to dine in. There were no igloos, only a tent and a bar. It went from decently warm to cold the entire time. Everyone was super nice, but not a true dining place. The menu was simple. Sliders or salad and although the food tasted good the chicken schnitzel sliders was just a chicken patty. The avocado Cobb salad was very good. Drinks were overpriced but it supposed to be an “experience”. Sorry but not impressed by the tent

   Kisbee on the RoofRespondió el 5 de diciembre de 2022Hi Raymond, I am very sorry that our 1st tent installation was not impressive & that you were mislead by last year's photos of the igloos. We are adding 2 more dining tents mid-Dec, w/ lounge furniture. The heating issue is being addressed this week by our engineers, and our menu revamp is in the works as well. We encourage to visit again once the whole winter layout is setup, which will provide a better "experience" moving forward. Your feedback helps us adjust, so thank you! -Alice, G.M.

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7. C

   Chapi

   Boston

   1 reseña

   5.0

   1 reseña

   Fecha de la visita: 21 de octubre de 2022

   overall5food4service4ambience5

   Great spot for drinks and amazing views!

   Kisbee on the RoofRespondió el 3 de noviembre de 2022Thank you so much for the 5 star rating; we hope to see you again soon to enjoy our new Fall Menu & upcoming Winter Tent (with views, of course)!

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8. OT

   OpenTable Diner

   Denver

   18 opiniones

   2.0

   18 opiniones

   Fecha de la visita: 15 de octubre de 2022

   overall2food2service2ambience5

   Birthday and we sat for 30 mins before we got a drink and then we never got served again so we left. For the price of drinks we should have had at least average time.

   Report
9. d

   denverwithalemontwist

   1 reseña

   4.0

   1 reseña

   Fecha de la visita: 7 de septiembre de 2022

   overall4food5service2ambience5

   Ambiance was amazing, it was hot but that's Denver in the summer for ya so can't blame the restaurant! They did a pretty good job at tilting the umbrellas so you weren't being baked until sunset. Views were fantastic, food was amazing, drinks were very good. The bartender was kind and attentive, server wasn't very attentive or personable. Food was so good I'd still recommend it to a friend :)

   Kisbee on the RoofRespondió el 3 de noviembre de 2022Thank you for providing your feedback. We take guest satisfaction very seriously, and can only improve with honest ratings from our guests. Please feel free to reach out directly to further discuss your experience. We would love to have you back and give you that 5-star experience you deserve. Thank you again, and we hope to see you in the future.

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10. OT

    OpenTable Diner

    Chicago

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 28 de agosto de 2022

    overall5food4service5ambience5

    Kissbee on the roof was awesome. Great view and ambiance, poolside table, drinks was good. Music in the background was great. Food was good. Great experience

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11. OT

    OpenTable Diner

    Denver

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 20 de agosto de 2022

    overall5food5service5ambience5

    Fun atmosphere, beautiful views, great food

    Kisbee on the RoofRespondió el 2 de octubre de 2022Thank you so much for your kind review. We appreciate you very much!

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12. A

    Amber

    Denver

    3 opiniones

    5.0

    3 opiniones

    Fecha de la visita: 19 de agosto de 2022

    overall5food5service4ambience4

    Had a wonderful time at the pool and will be back for sure!

    Kisbee on the RoofRespondió el 2 de octubre de 2022Thank you for joining us this summer, Amber! Be sure to visit again soon!

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13. C

    Collee

    San Francisco

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 13 de agosto de 2022

    overall5food5service4ambience5

    We had dinner downstairs at narrative and then went to the rooftop for drinks. Love the whole vibe!

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14. CC

    ClaireC

    San Francisco

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 13 de agosto de 2022

    overall5food5service5ambience5

    The best place to watch sunset in Denver. You get a view of the city and a 180 degree view of the mountains. The food is all so good and the service is great!

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15. OT

    OpenTable Diner

    Kansas City

    5 opiniones

    5.0

    5 opiniones

    Fecha de la visita: 12 de agosto de 2022

    overall5food5service4ambience5

    Went on a night with a DJ, super cool vibes! Beautiful to watch the sunset over the mountains and Denver. Food was super good too. We split the Poke bowl and Schnitzel sliders, both were amazing, and perfect amount of food for 2 people. Service was super friendly, just seemed maybe understaffed, which is part of the new normal but they tried! Def will go back and maybe even stay in the hotel for a staycation some time!

    Kisbee on the RoofRespondió el 2 de octubre de 2022Thank you so much for the 5-star review! We appreciate your visit and look forward to seeing you again in the future!

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16. J

    Jessy

    Washington D.C.

    6 opiniones

    5.0

    6 opiniones

    Fecha de la visita: 1 de agosto de 2022

    overall5food5service5ambience5

    Great service, food and experience. Wonderful place for lounging with friends and family!

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17. OT

    OpenTable Diner

    Denver

    8 opiniones

    1.0

    8 opiniones

    Fecha de la visita: 23 de julio de 2022

    overall1food3service1ambience4

    Service was awful and took way too long.

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18. JH

    JulieH

    Denver

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 20 de julio de 2022

    overall5food5service5ambience5

    Came for birthday drinks before dinner, beautiful sunset spot. Staff took great care of us

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19. BL

    BLW2

    Denver

    16 opiniones

    VIP
    3.0

    16 opiniones

    Fecha de la visita: 16 de julio de 2022

    overall3food5service1ambience4

    Overall, Kisbee is a nice rooftop to have cocktails and a few apps. The hostess who sat us, was very nice and accommodating. The food, drinks, and views from the rooftop were great! Beware though. Our server held my credit card as a security deposit, and proceeded to run the card for the entire table when we asked for the check. In addition, we did not receive a food item that we had ordered, so the server had to correct the bill. When she returned, she had already ran the card again. Nearly $500 in charges for both transactions hit my bank account.

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20. AL

    AndrewL

    San Diego

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 4 de julio de 2022

    overall5food4service5ambience5

    Went here for July 4th celebration. Bar staff were friendly and attentive. View was fantastic! Would recommend for a casual rooftop experience. Looking forward to next time!

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21. OT

    OpenTable Diner

    Denver

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 24 de junio de 2022

    overall5food5service5ambience5

    All great!

    Report
22. JG

    JessicaG

    Denver

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 9 de junio de 2022

    overall2food3service3ambience2

    Great views. Staff was friendly. Drinks were extremely mediocre given the price point.

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23. OT

    OpenTable Diner

    Denver

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 4 de junio de 2022

    overall5food5service5ambience5

    It was so cute!! Booking again today the food was delish

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24. GN

    GinaN

    Denver

    6 opiniones

    VIP
    2.0

    6 opiniones

    Fecha de la visita: 27 de mayo de 2022

    overall2food4service4ambience2

    The last two visits I’ve had have not been great. Drinks are warm, floors /tables dirty and service has been struggling. When you receive the bill and see the expense, the only thing that makes it worth it is the view.

    Report
25. z

    zelli

    Denver

    19 opiniones

    VIP
    5.0

    19 opiniones

    Fecha de la visita: 13 de mayo de 2022

    overall5food5service5ambience5

    Great atmosphere. Best rooftop view in Cherry Creek.

    Report
26. K

    Kayla

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 1 de mayo de 2022

    overall1food1service1ambience3

    Absolutely the worst service I’ve experienced in Cherry Creek. We waited 40mins just to have the server take a drink order (it was our group of 4 and only one other table next to us so not busy at all) Waitresses was super rude as well.

    Kisbee on the RoofRespondió el 27 de junio de 2022Thank you for your feedback-it helps us understand our shortfalls and room for improvement. I also deeply apologize for your disappointing experience in April. As Kisbee's new GM, I'd like to personally invite you back to give the rooftop another chance. Since your last visit, we have made significant staffing changes, completely revamped our cocktail menu, and updated our food selections. I'm fully confident that your next experience will be a drastic improvement. -Alice

    Report
27. LG

    LG303

    Denver

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 1 de mayo de 2022

    overall2food3service1ambience4

    The waitress was incredibly forgetful - messed up 50% of our 4 person order - then never returned with the correct items. When we asked to close out, she didn’t void the wrong items and the check was incorrect. Beautiful view and space, but service was a disaster.

    Kisbee on the RoofRespondió el 27 de junio de 2022Thank you for providing feedback on your recent experience. It appears that we fell short on service and I'd like to personally apologize for that. We've made a lot of recent staffing changes and would love to have you back for a better experience. Provided you visit again, ask for Alice & I will personally ensure you are given top-notch service. (Additionally, we have completely revamped our cocktail list & updated our appetizer selections)

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28. EG

    ElizabethG

    Georgia costera

    4 opiniones

    2.0

    4 opiniones

    Fecha de la visita: 21 de abril de 2022

    overall2food3service2ambience4

    Great view, drinks are great but a bit overpriced. They seemed to be understaffed

    Report
29. S

    Shas

    Denver

    5 opiniones

    VIP
    1.0

    5 opiniones

    Fecha de la visita: 26 de marzo de 2022

    overall1food1service1ambience1

    No host (not sure why I had to put my credit card down for reservation, no one was tracking I was there). All dirty tables in the eating area. I started to bus my own table and the bartenders watched me. The waiter from the pool area came over to help. Had to order myself at the bar (no wait staff). The view was beautiful but sad to see that it was not well ran and felt more like I was at a public pool with a good view.

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30. MJ

    MeJO

    Denver

    2 opiniones

    3.0

    2 opiniones

    Fecha de la visita: 12 de marzo de 2022

    overall3food3service4ambience4

    Perhaps I missed this piece, but they only serve small plates to share that are overpriced. The $30 charcuterie board was a joke. The reservation was for 8 and only had 6 chairs so we had to cram in pool chairs to accommodate our party. Our server and bartenders were great and friendly though and made the night the best they were able to. Unfortunately, we were excited for this unique experience and left unimpressed.

    Report
31. C

    Christa

    Denver

    5 opiniones

    5.0

    5 opiniones

    Fecha de la visita: 26 de febrero de 2022

    overall5food5service5ambience5

    Such a fun evening on the rooftop for my first of many 40th bday celebrations! Already planning another evening in a few weeks once a good friend gets into town. Our server, Autumn, was attentive but not over the top. It took a bit to get our food, but we didn’t mind. The $60/pp is easy to hit with 2 drinks each and a lot of apps. The fondue was great as was the pretzel. Very “Instagrammable” too!

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32. OT

    OpenTable Diner

    Denver

    1 reseña

    VIP
    2.0

    1 reseña

    Fecha de la visita: 20 de febrero de 2022

    overall2food3service1ambience5

    Excellent setting with peak to peak mountain views. The people were very friendly, but service was extremely slow. There only seemed to be two people serving the entire place, so seemed to be short-staffed.

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33. m

    mom2

    Denver

    4 opiniones

    VIP
    1.0

    4 opiniones

    Fecha de la visita: 20 de febrero de 2022

    overall1food1service1ambience1

    We had a reservation at 12:30 pm and the staff never showed up. We waited by the bar until 1:15 pm and left. They completely disregarded my reservation.

    Report
34. JN

    JennyN

    DO NOT USE

    4 opiniones

    2.0

    4 opiniones

    Fecha de la visita: 13 de febrero de 2022

    overall2food3service2ambience2

    I had reserved seats at the bar and was not not greeted by anyone, was told the greenhouses were first come first serve, and there weren’t any seats at the bar available. It was for my boyfriend’s birthday and I was really embarrassed. NOT what it looks like in the pictures…

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35. OT

    OpenTable Diner

    Denver

    2 opiniones

    VIP
    1.0

    2 opiniones

    Fecha de la visita: 13 de febrero de 2022

    overall1food1service1ambience1

    Charged for reservation, upon arrival the reservation went missing. After waiting for a manager the reservation was found and quickly discarded, and when pressed about it the manger was unprofessional and dismissive. The “igloo” was little more than plastic tents, far from the representation and ill-suited for the Colorado weather

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36. DM

    DocMom

    Denver

    8 opiniones

    VIP
    4.0

    8 opiniones

    Fecha de la visita: 29 de enero de 2022

    overall4food4service5ambience5

    Loved the greenhouse

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37. OT

    OpenTable Diner

    Nueva Orleans

    1 reseña

    VIP
    5.0

    1 reseña

    Fecha de la visita: 24 de diciembre de 2021

    overall5food5service5ambience5

    Highly highly recommend!

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38. CN

    ColoradoNative1994

    Berlín

    2 opiniones

    5.0

    2 opiniones

    Fecha de la visita: 18 de diciembre de 2021

    overall5food5service5ambience5

    Did the igloo with some friends and it was AMAZING! Highly recommend. A great private experience with yummy food and drinks. We stayed nice and warm and had a great time.

    Report
39. V

    Views

    Denver

    4 opiniones

    4.0

    4 opiniones

    Fecha de la visita: 11 de diciembre de 2021

    overall4food4service4ambience4

    Great Views. The only negative were the speciality cocktails. No one enjoyed them. They did offer one friend a new drink since she couldn't drink hers. Still worth a visit!

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40. OT

    OpenTable Diner

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 6 de diciembre de 2021

    overall2food1service4ambience3

    I booked an “experience” 2 weeks ago for my 40th birthday for tonight, 12/5, with 3 girlfriends and 2 children. So 6 in total. The server let me know ahead of time that it was a bit cold but when i booked the “experience” it says verbatim “temperature controlled”. It’s not at all. She advised we bring blankets. So we did. Everyone was very cold. Then we get the food menu- there is no dinner. Only apps. hummus, a giant pretzel, and fondue, fries etc.. We ordered all of these and when the server brought the fondue she said to eat it quickly because it will burn. There was hardly any cheese in it, so it did burn. I think that item is $30. We had 2 children and asked if there were some chicken fingers or Mac n cheese they could make, and they told us to order “to-go” on doordash from narrative (the restaurant in the same hotel) and have it delivered to the igloo. You have got to be kidding me. At any rate, they want to hold $60 a head for the reservation, minimum of 4 and don’t serve dinner at all. This is a pretty pitiful experience and was not fun for us, just a hassle.

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