P.F. Chang's - Birmingham

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1. OT

   OpenTable Diner

   1 reseña

   1.0

   1 reseña

   Fecha de la visita: 23 de mayo de 2023

   overall1food5service5ambience4

   We had reservations for a post graduation celebration. The kitchen staff was not prepared or extremely short staffed . We waited an hours and 15 minutes for our food . The food was hot and delicious and the manager as well as the server were very apologetic. I do wish I had known that we would be waiting so long since we had older grandparents with us . We would have definitely chosen somewhere else to eat . The manager discounted our bill so we felt like we were fairly compensated.
   

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2. F

   Franklin424

   Alabama

   3 opiniones

   2.0

   3 opiniones

   Fecha de la visita: 14 de mayo de 2023

   overall2food2service2ambience3

   Waitress was good, nothing in her control. Had to wait 30 minutes past our reservation time to be seated. Drinks and appetizers came out in decent time, but entrees ran way longer than normal and several dishes came out nearly dry with no sauce.
   

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3. KB

   KevinBBB

   1 reseña

   1.0

   1 reseña

   Fecha de la visita: 14 de mayo de 2023

   overall1food3service1ambience1

   Reservation was at 1;15 but wasn’t seated until 2;30. Waited over an hour for our food. Didn’t get out of the restaurant until 4;45. Will not be returning!
   

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4. LH

   LesleyH

   1 reseña

   1.0

   1 reseña

   Fecha de la visita: 14 de mayo de 2023

   overall1food1service1ambience1

   We had a 12:15 reservation, and we were not seated until 1:30. Was seated directly under an A/C vent, we were all freezing and it was so strong our food became cold within a minute or two of receiving it, which was almost an hour after ordering. I understand it was Mother's Day, but you need to do better with managing the amount of reservations you accept. Two of our party were elderly and having to wait that long was very difficult on them.
   

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5. MM

   MMRW

   Alabama

   11 opiniones

   4.0

   11 opiniones

   Fecha de la visita: 13 de mayo de 2023

   overall4food3service5ambience5

   Lala was amazing! It seems the food quality has slipped a bit though. My honey chicken was soggy instead of crispy and the shrimp appetizer was cold and soggy. The fried rice had no flavor and it was overall disappointing food wise. Service was great and it was fairly clean.
   

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6. TW

   ToddW

   Este de Tennessee

   25 opiniones

   VIP
   5.0

   25 opiniones

   Fecha de la visita: 28 de abril de 2023

   overall5food5service4ambience5

   Another great meal at P.F. Chang’s. We will return soon.
   

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7. FM

   FrankM

   Alabama

   4 opiniones

   VIP
   4.0

   4 opiniones

   Fecha de la visita: 23 de abril de 2023

   overall4food5service3ambience2

   All is good except handicap parking. Only 2 spaces and very short level curb. Cannot access by drivers of both cars. Walkway uneven and rough and dangerous. Your provision for handicapped diners is the worst I have experienced in Birmingham. OSHA would probably require changes.
   

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8. KR

   KendallR

   Indiana

   24 opiniones

   VIP
   4.0

   24 opiniones

   Fecha de la visita: 16 de abril de 2023

   overall4food5service4ambience3

   We went to celebrate birthday. I put on reservation and told waitress. Nothing. Our food was good but the music was only bass beating away and the lights actually went out for a few minutes. It wasnt packed so I was surprised at all the flubs. Took a long time to get mojito. I'm not sure this is a celebration place.
   

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9. V

   Vg043051

   Alabama

   32 opiniones

   4.0

   32 opiniones

   Fecha de la visita: 25 de marzo de 2023

   overall4food5service4ambience4

   Good and service were good. When you dine at a nice restaurant, many times we don’t bring our phones, on purpose. To have conversation and not distractions. So we were told that you rarely keep menus and expect people to have their devices with them. I did not and was annoyed by that. A manager found one. One explanation was that the prices change a lot so printing menus was expensive. In the future please keep a supply on hand. It makes the experience better.
   

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10. LW

    LesW

    Detroit

    15 opiniones

    VIP
    4.0

    15 opiniones

    Fecha de la visita: 18 de marzo de 2023

    overall4food4service4ambience4

    Very good time! Service was great for a Saturday night
    

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11. JD

    JenniferD

    Tampa

    9 opiniones

    5.0

    9 opiniones

    Fecha de la visita: 9 de marzo de 2023

    overall5food5service5ambience5

    Excellent hostess and server. I mean excellent! Friendly, great communicators and food was delicious.
    

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12. HB

    HeatherB

    Greensboro

    4 opiniones

    1.0

    4 opiniones

    Fecha de la visita: 21 de febrero de 2023

    overall1food1service1ambience3

    We arrived to a rude hostess, who sat us in a section and a server never came over- we eventually got up and left .
    

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13. B

    Badading

    Metro de Atlant

    3 opiniones

    3.0

    3 opiniones

    Fecha de la visita: 15 de febrero de 2023

    overall3food3service1ambience5

    Service was lacking and we were disappointed when we had our drinks filled at the end of the meal. The food was not as good as it has been in the past. It wasn't bad it just wasn't good. Also, being frustrated about the poor service may have soured our meal.
    

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14. OT

    OpenTable Diner

    Alabama

    1 reseña

    3.0

    1 reseña

    Fecha de la visita: 14 de febrero de 2023

    overall3food3service5ambience4

    The food was great although I feel the serving size of food went down , However it did fill me up. The sesame chicken there never disappoints and the price was pretty good as well. The service was wonderful very consistent I forgot our server’s name but she was great. We got there an hour early and didn’t expect to get seated we just came early to check in and they sat us right then we didn’t have to wait the full hour until our reservation. I love P.F. Chang’s :) definitely recommend it
    

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15. OT

    OpenTable Diner

    Alabama

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 11 de febrero de 2023

    overall5food5service5ambience4

    Great food. Great service. Music was oddly loud and didn’t match the restaurant. Other than the that it was amazing!
    

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16. TW

    TWTT

    Minneapolis

    22 opiniones

    VIP
    4.0

    22 opiniones

    Fecha de la visita: 5 de febrero de 2023

    overall4food4service4ambience3

    I like the food at PF Changs. It tends to be consistent and price value is good. The place is usually very busy and without reservations a long wait.
    

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17. OT

    OpenTable Diner

    Alabama

    10 opiniones

    4.0

    10 opiniones

    Fecha de la visita: 27 de enero de 2023

    overall4food4service3ambience4

    We had a lunch reservation at 1:15. Without it, the wait was 40 minutes. The restaurant was only half full. Obvious staffing issues. Service was slow. Food was good.
    

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18. OT

    OpenTable Diner

    Alabama

    4 opiniones

    5.0

    4 opiniones

    Fecha de la visita: 21 de enero de 2023

    overall5food5service5ambience5

    Phenomenal. Great drinks Great food.
    

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19. 5

    5forwine

    Nueva York

    24 opiniones

    VIP
    2.0

    24 opiniones

    Fecha de la visita: 17 de enero de 2023

    overall2food2service3ambience3

    The food was not the quality we had previously experienced. The kung pao was far too salty. One entree did not come out with rest of the food. The dining room was no where near full, but we were squeezed into a small table that’s extra lip to make it larger was slanted and did not hold a plate with it sliding. The wait staff was just average.
    

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20. C

    Courtney

    Alabama

    9 opiniones

    VIP
    3.0

    9 opiniones

    Fecha de la visita: 15 de enero de 2023

    overall3food3service4ambience3

    We had a reservation and still waited over an hour. But they were understaffed and trying their best on a crowded Saturday night. Our server was very nice but a little overwhelmed. Still classic PF Chang’s but maybe will go during the week next time.
    

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21. SS

    SarahS

    Alabama

    10 opiniones

    VIP
    3.0

    10 opiniones

    Fecha de la visita: 28 de diciembre de 2022

    overall3food5service1ambience3

    Lettuce wraps are always my favorite! Our food was excellent! Service was terrible. Made a reservation and the hostess looked upset and told me I made a reservation for 2 instead of 5. I showed her our reservation. She was rude when seating us. The waitress was not friendly and got our drinks wrong a few times. The waitress then was drying dishes on the table next to us. Just not a great overall experience although the food is great.
    

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22. KR

    KendallR

    Indiana

    24 opiniones

    VIP
    5.0

    24 opiniones

    Fecha de la visita: 26 de diciembre de 2022

    overall5food5service4ambience4

    Great food. Took awhile and order was mixed. But it was a great time and server was nice.
    

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23. JC

    JenniferC

    Alabama

    4 opiniones

    5.0

    4 opiniones

    Fecha de la visita: 24 de diciembre de 2022

    overall5food5service5ambience5

    Food was good. Service was fantastic! Server brought huge piece of chocolate cake for my daughter’s birthday.
    

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24. AG

    AmandaG

    Orlando

    2 opiniones

    4.0

    2 opiniones

    Fecha de la visita: 18 de diciembre de 2022

    overall4food5service4ambience5

    Kitchen was very slow. We got our crab wonton app pretty quickly but for entrees, we ordered two lettuce wraps and a honey chicken with white rice and waited over 30 minutes for our food. Server never acknowledged the wait.
    

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25. S

    Suwillmy

    Tallahassee

    7 opiniones

    VIP
    2.0

    7 opiniones

    Fecha de la visita: 17 de diciembre de 2022

    overall2food2service4ambience4

    Cold food and one entree never came
    

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26. JM

    JillM

    Alabama

    2 opiniones

    4.0

    2 opiniones

    Fecha de la visita: 17 de diciembre de 2022

    overall4food4service4ambience4

    Food was very good. The chocolate soufflé is fabulous. I had written in our reservation that we were there for a birthday. However our waitress knew nothing about that. It would’ve been great if she had handled that without being asked.
    

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27. CB

    CraigB

    Charleston

    17 opiniones

    VIP
    4.0

    17 opiniones

    Fecha de la visita: 17 de diciembre de 2022

    overall4food5service4ambience3

    Made a reservation for 7pm and was not seated until 7:30.
    

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28. CS

    CourtneyS

    Metro de Atlant

    5 opiniones

    5.0

    5 opiniones

    Fecha de la visita: 29 de noviembre de 2022

    overall5food5service5ambience5

    We came to PF Changs to celebrate a birthday and had a great time. Our waitress was so kind and truly helped us enjoy our evening. We will be back soon!
    

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29. JT

    JTH85

    Alabama

    4 opiniones

    5.0

    4 opiniones

    Fecha de la visita: 29 de noviembre de 2022

    overall5food5service5ambience4

    Great food. Hostess was polite. Waitress was attentive. Dessert and drinks were excellent.
    

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30. OT

    OpenTable Diner

    Alabama

    3 opiniones

    5.0

    3 opiniones

    Fecha de la visita: 11 de noviembre de 2022

    overall5food5service5ambience5

    The food was great, the service was great, and the Waitress was awesome! We don’t get to visit this restaurant often, but it is always a treat when we come.
    

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31. L

    Lfood

    Alabama

    22 opiniones

    VIP
    1.0

    22 opiniones

    Fecha de la visita: 5 de noviembre de 2022

    overall1food3service1ambience3

    This trip was very bad. The waiter seemed to fail at entering our chosen items for preparation. Got pan fried dumplings instead of steamed. Ok not a big deal we let it go. Next he brought the wrong entree for my wife. Said he would correct it. Nothing happened for about 20 minutes except he came by to say that he would be bringing the right entree. Then a manager shows up and says he hears we order something they were out of. Not true, it was fried rice. He comped dinner and gave us a 25$ gift card and we left. All he could do I guess, but my wife left hungry. We went wanting to have dinner not get anything free. Waiter seemed to have a complete lack of concern about the problems.
    

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32. OT

    OpenTable Diner

    Alabama

    5 opiniones

    VIP
    5.0

    5 opiniones

    Fecha de la visita: 5 de noviembre de 2022

    overall5food5service5ambience5

    Friendly service and great food.
    

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33. J

    Jenn

    Alabama

    6 opiniones

    5.0

    6 opiniones

    Fecha de la visita: 2 de noviembre de 2022

    overall5food5service5ambience5

    Great food and service. One of my daughters favorite places to eat.
    

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34. OT

    OpenTable Diner

    Alabama

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 11 de octubre de 2022

    overall5food5service5ambience5

    Great patio experience! Consistently good food and good service!
    

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35. R

    Robinco

    Nueva York

    17 opiniones

    VIP
    4.0

    17 opiniones

    Fecha de la visita: 7 de octubre de 2022

    overall4food4service5ambience3

    Always consistently good! I really do wish they would open the patio. It’s a beautiful spot with a great view.
    

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36. OT

    OpenTable Diner

    Alabama

    6 opiniones

    VIP
    4.0

    6 opiniones

    Fecha de la visita: 16 de septiembre de 2022

    overall4food4service4ambience5

    Music too loud!
    

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37. OT

    OpenTable Diner

    Washington D.C.

    2 opiniones

    2.0

    2 opiniones

    Fecha de la visita: 19 de julio de 2022

    overall2food1service3ambience2

    Lo Mein was dry and flavorless. Spring rolls tasted oily and old. Very disappointing meal.
    

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38. O

    Oceanfish

    Alabama

    24 opiniones

    VIP
    3.0

    24 opiniones

    Fecha de la visita: 9 de julio de 2022

    overall3food3service1ambience3

    Food was okay. Service was disappointing. They hired some immature and untrained waitresses who did not know much about their job. We waited long time until our waitress showed up, and another long waiting until the appetizer was served, and so on...
    

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39. K

    Karen

    Alabama

    18 opiniones

    3.0

    18 opiniones

    Fecha de la visita: 8 de julio de 2022

    overall3food3service2ambience3

    We booked our reservation on Open Table and arrived 10 minutes early. The hostess had no clue that we had a reservation and said that she didn’t know how to even look up reservations from Open Table. She asked us to have a seat while she talked to her manager. After waiting 25 minutes PAST our reservation time and seeing multiple parties being seated we approached the hostess (who replaced the previous one) and she told us she knew nothing about our reservation and would work to have a table cleaned. We ordered 2 appetizers which were not brought to the table until AFTER our main course was served. The waitstaff is very short handed and doing the best they can despite having to tell us that the first three things we ordered were out of stock tonight. After our experience this is likely the last time we plan to dine at the PF Changs in Birmingham, AL. Not at all like we are accustomed to when dining at PF Changs
    

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40. BP

    BluffPark

    Raleigh

    27 opiniones

    VIP
    4.0

    27 opiniones

    Fecha de la visita: 2 de mayo de 2022

    overall4food5service5ambience4

    Irina was very pleasant as our server and offered excellent options for some dietary concerns. Thanks for understanding our time constraints and providing prompt service as well!
    

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