Enable JavaScript to run this app.
Saltar al contenido principal
Logotipo de OpenTable
  1. Inicio
  2. Estados Unidos
  3. San Antonio
  4. San Antonio
  5. Centro de la ciudad
Sugar Factory - San Antonio, San Antonio, TX
0

Sugar Factory - San Antonio

3.9
3.9
208 opiniones
Hasta 30 $
Americana
Etiquetas principales:
  • Genial para ocasiones especiales
  • Ideal para cócteles creativos
  • Ideal para grupos
Coming Soon!

Haz una reserva

2 personas

19:00


Reservado 60 veces hoy
Eventos privados

Eventos privados

Organiza tu próximo evento privado en nuestro restaurante

Consulta los detalles

Información adicional

  • Ambiente

    Casual elegante

  • Cocinas

    Americana, Bar/salón/servicio de bebidas, Postres

  • Horarios

    Lun–Jue 11:00–23:00 Vie 11:00–01:00 Sáb 10:00–01:00 Dom 10:00–23:00

  • Número de teléfono

    (726) 204-2020

  • Opciones de pago

    AMEX, Discover, MasterCard, Visa

  • Código de etiqueta

    De vestir

  • Establecimiento del evento privado

    If you cannot find any descriptions, the default PD short description is “We welcome you to explore our Private Dining options, perfect for any occasion

  • Contacto para el evento privado

    Dana Sugarman: (726) 204-2020

  • Zona

    Centro de la ciudad

  • Detalles del aparcamiento

    Sin

  • Adicional

    Acceso para silla ruedas, Almuerzo de fin de semana, Bar / Sala pública, Bar completo, Cervezas, Cócteles, Comida al aire libre, Promoción nocturna, Vinos

Ofertas

  • Sugar Factory Happy Hour

    Disponible en varias fechas
    lun - jue - 16:00 - 23:00,vie - 16:00 - 23:30
    Sugar Factory celebrates the happiest hours of the day with our amazing Happy Hour! Relax and enjoy our some signature beverages and select food items at a special price to end your day perfectly! Monday - Friday 4pm-7pm Please note Happy Hour is served in our Bar and Patio areas, seating is 1st come 1st serve. We DO NOT accept reservations for Happy Hour:)

Lo que opinan 208 comensales

Valoraciones y opiniones generales

Solo pueden enviar opiniones los comensales que hayan probado este restaurante.

3.9
3,9 según las valoraciones recientes
  • 3,8Comida
  • 3,8Servicio
  • 4,2Ambiente
  • 3,4Calidad/precio

RuidoEnergético

Destaca en

  • San Antonio

    Apto para niños

  • San Antonio

    Apto para niños

Ordenar por

Filtros

  1. SB

    SmexieBest

    1 reseña

    5.0

    1 reseña

    Comieron hace 6 días

    overall5food5service4ambience5
    The ambience of Sugar Factory was exquisite. The food and drinks were very good and fun. For the price of the entire experience, our service was good but lacked in some attention area of our dinner. We had needed napkins and had missing items that could have been quickly addressed had we been given more attentive service.
  2. OT

    OpenTable Diner

    San Antonio

    2 opiniones

    5.0

    2 opiniones

    Fecha de la visita: 16 de enero de 2023

    overall5food3service5ambience4
    Great 1st impression.
  3. OT

    OpenTable Diner

    Nueva York

    2 opiniones

    3.0

    2 opiniones

    Fecha de la visita: 15 de enero de 2023

    overall3food4service3ambience3
    Food and service was good. Very loud. One major turn off is the Mandatory 20% gratuity that’s added on to the bill and then the tax is calculated after meal and gratuity.
  4. C

    Chitown

    Denver

    220 opiniones

    VIP
    3.0

    220 opiniones

    Fecha de la visita: 11 de enero de 2023

    overall3food3service3ambience5
    Prices are far too expensive for what you get, drinks are outrageous!
  5. OT

    OpenTable Diner

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 8 de enero de 2023

    overall2food2service1ambience5
    It was my sons 15th birthday the service was poor. The staff wasn't very friendly.
  6. YM

    YesicaM

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 8 de enero de 2023

    overall5food5service2ambience5
    I love it!! Is a very nice place and very generous food. The cocktails were great. The service was ok, we asked for 2 drinks that never came, our table was always full of extra plates and no one came to clean our table as we move courses. Constantly had to call the server to get things. At the end for a party of 3 the bill included de 20% for the tip even tho the service wasn’t very good but I guess that’s normal in river walk restaurants.
  7. AW

    AprilW

    1 reseña

    3.0

    1 reseña

    Fecha de la visita: 7 de enero de 2023

    overall3food4service3ambience5
    Nice atmosphere, kids loved the decor and that they play music they like. The food is good but overpriced (as with all restaurants on the Riverwalk in San Antonio, so it was expected). Portion sizes for most of their appetizers are really small for the $ you pay (e.g., 4 average size chicken tenders for $14). Ordered the rainbow sliders with ketchup instead of their sauce, but they had the sauce and no ketchup. Their shakes are great, the kids loved them. One of the kids was celebrating a birthday, so we asked them to sing happy birthday when they brought out her shake. They were supposed to bring out the other 3 shakes first, then bring hers last and sing. They got it mixed up, and brought her shake out with the others before singing. They did bring out a bowl of ice cream w/sprinkles (no charge) to announce her birthday and sing, but it wasn't what we asked for and we really didn't touch it because the shakes are so much. Overall it was good and the kids loved it, just could have been better service and bigger portions for the $ they charge. This is one of those places where you pay for the experience more than the food.
  8. OT

    OpenTable Diner

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 7 de enero de 2023

    overall1food1service1ambience1
    Went here for my birthday experience was HORRIBLE STAFF AT THE FRONT WAS RUDE our seating sucked asked to be moved they told us no. The food was gross the noise level was just plain outrageous couldn’t even hear our friends talk, spent over 200 and I wouldn’t ever waste my money here again!
  9. CM

    CourtneyM

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 6 de enero de 2023

    overall5food5service5ambience5
    Great service and great food!!! Get ready for a sugar rush!
  10. OT

    OpenTable Diner

    Denver

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 5 de enero de 2023

    overall5food1service1ambience5
    It wasn’t as expected and I wouldn’t come back again. Very unorganized. Slow food to come out and it took twenty minutes after sitting down to get water.
  11. DS

    DianaS

    San Antonio

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 1 de enero de 2023

    overall2food3service1ambience3
    Service was not memorable. I was so excited to take my daughters on a girls brunch, and were surprisingly disappointed and underwhelmed. The food was O.K. Wait staff did not even try. They barely greeted us (it wasn’t busy), no questions about our day, especially considering it’s a tourist spot/trap. No energy whatsoever. Didn’t suggest any cool items off their menu. A restaurant inspired by your childhood with candy and creative food, doesn’t even offer a kids menu. My daughter gave it 3 stars. I was expecting it to be expensive but I hoped yo justify it with the experience. Nope. Also, 20% gratuity is automatically added to your ticket, which explains the lack of customer service.
  12. OT

    OpenTable Diner

    Austin

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 31 de diciembre de 2022

    overall2food3service1ambience2
    The menu looks like it has some fun things on it. The fried Mac and cheese was really good and our burgers were pretty good. You expect to pay more based on the location but this was excessive ($20 per burger). We ordered a hot chocolate at the end that was $10 and it was way too hot. We could’ve waited two hours for it to cool and it still would’ve been too hot so we didn’t even drink it. Overall, the food was fine, but the prices and service were terrible. We never got drink refills and we had to walk to the hostess stand in order for our waitress to come back for us to order dessert. It looked like such a fun little place but just really disappointed and will not be back nor would we recommend it to anyone despite how cool some of the drinks and items look.
  13. MH

    MichaelH

    San Antonio

    6 opiniones

    2.0

    6 opiniones

    Fecha de la visita: 28 de diciembre de 2022

    overall2food1service5ambience4
    Mediocre / Expensive Food
  14. JF

    JonathanF

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 27 de diciembre de 2022

    overall1food1service3ambience1
    If you are going to Sugar Factory to take instagram pictures and want to try it for the experience it is tolerable. If you are going for a premium product and expect the quality of food to reflect the price you are in for a huge dissapointment. I stopped in with my singificant other to try out the Sugar Factory since it got so much hype from celebrities and influencers. I am starting to think they have no taste at all. We ordered the Make A Wish Cookie Monster Milk Shake and it tasted like the oreo shake from Jack In The Box. As a customer I was disapointed. I felt like I was at a poorly designed 50s diner. It was tolerable because it had the feel when you walked inside that it could be a really cool place but once you stepped inside you lost that feel. I didn't see enough signage or props that would make the atmosphere fun or much of anything that actually reflected the Sugar Factory Brand.
  15. LJ

    LJMxxx

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 27 de diciembre de 2022

    overall2food3service5ambience5
    This was a first time visit for our party of 3, celebrating my wife's birthday. She picked the location. We had our 5 year old grand daughter with us. I liked the atmosphere and our service was very good. However, the food quality is not up to the pricing. Burger and drink sizes are wasted on a child. I would have split the burger between our child and myself. I believe the mandatory 20% gratuity charge should at the very least be highlighted on the menu. Our service was good so I did not hold that against our server and gladly increased her gratuity. We rarely dine out, so I guess their prices seemed like a real shock to me.
  16. G

    Gonzales

    San Antonio

    1 reseña

    3.0

    1 reseña

    Fecha de la visita: 27 de diciembre de 2022

    overall3food2service4ambience2
    over price for plain food and their special drinks
  17. JT

    JennieT

    1 reseña

    4.0

    1 reseña

    Fecha de la visita: 25 de diciembre de 2022

    overall4food5service5ambience4
    I have eaten at the location in Orlando and San Antonio, and the San Antonio location is lacking a bit. The location in Orlando made me feel like I was in the place to be like a club on a Friday/Saturday night (wildn out) while San Antonio made me feel like a high class wedding dinner. Overall would definitely go again.
  18. T

    Toni0820

    Hawái

    15 opiniones

    VIP
    2.0

    15 opiniones

    Fecha de la visita: 24 de diciembre de 2022

    overall2food1service4ambience3
    The food was overpriced, had no flavor and was not very well prepared. The atmosphere as great but just was not worth the $400 spent. I let the waitress know my meal was not prepared very well the fish was still raw but I had to pay for it anyway. We we unable to remove even the whipcream from the dessert so that made it difficult for the small children with us. This was definitely a miss in my book. Our waitress did the best with what she had to work with. Additionally there is a 20% service charge added to the bill, we were told only 2% of that would go to the waitress
  19. CS

    CynthiaS

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 24 de diciembre de 2022

    overall5food5service5ambience5
    We had a great time and our waitress was amazing! Really made our night when they came out and danced! The food and desserts were really good!
  20. OT

    OpenTable Diner

    Las Vegas

    5 opiniones

    1.0

    5 opiniones

    Fecha de la visita: 23 de diciembre de 2022

    overall1food2service3ambience5
    Extremely overpriced our drinks were forgot about. Waiter was to busy talking service was not good! 4 people one shake two goblet drinks, a water, little burgers, tomato soup, club sandwich, and a burger 280 automatic 50 dollar tip, restaurant gets 3% and the waiters split the rest.
  21. OT

    OpenTable Diner

    San Antonio

    1 reseña

    3.0

    1 reseña

    Fecha de la visita: 21 de diciembre de 2022

    overall3food4service2ambience3
    Waitress never came to our table even though we had a reservation. We waited a long time until a Manager came over and took our drink order. Upon leaving I motioned hostess to come to our table cause again we waited almost 45mins for our bill. The Hostess ignored me. I didn’t appreciate also that this establishment automatically adds 20% tip and then ask you to tip more when they bring you the bill. Maybe if they have exceptional service but they do not. Will not go back again.
  22. EG

    EdwardG

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 21 de diciembre de 2022

    overall2food4service1ambience2
    Seems like they only cater to party’s. Tables available but only for party’s they tried to sit us in a corner by exits. Not really sue why they add 20% to our ticket just 2 of us. But my bill came out to 40$ more because of it.
  23. SR

    StephanieR

    Dallas

    14 opiniones

    VIP
    2.0

    14 opiniones

    Fecha de la visita: 20 de diciembre de 2022

    overall2food3service3ambience1
    We are huge Sugar Factory fans and have visited several others. This one is DIRTY! We were the second customers in the door and the floor and tables and chairs were filthy. I ordered one of their popular drinks and they are not up to the par of the brand. Very little dry ice and the bar tender came over 10 min after my drink was delivered and admitted she forgot the alcohol. She then tried to pour it in and spilled it on the table, said she would be back to clean it up and never returned. The location is great and ambience is beautiful but operations are very lacking.
  24. OT

    OpenTable Diner

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 19 de diciembre de 2022

    overall5food4service5ambience5
    Daughter’s 20th Birthday
  25. MB

    MelissaB

    San Antonio

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 13 de diciembre de 2022

    overall2food2service2ambience3
    Arrived for our reservation on time and the table wasn’t ready. There was only one other party in the entire restaurant. I was also told a week before that I couldn’t increase my reservation size because they were completely booked. Only one other party came the entire time we were there. Service was extremely slow. We didn’t get our drinks till after our food came out. The food was mediocre and over priced. They require a mandatory 20% service charge added to the bill. And still require a separate tip for the server. I would not go back or recommend.
  26. TI

    TIffy

    San Antonio

    21 opiniones

    VIP
    5.0

    21 opiniones

    Fecha de la visita: 11 de diciembre de 2022

    overall5food5service5ambience5
    Fun atmosphere and great food!
  27. JA

    JacobA

    1 reseña

    4.0

    1 reseña

    Fecha de la visita: 10 de diciembre de 2022

    overall4food2service5ambience5
    Not worth eating here but a perfect spot for deserts. The kids loved it and it’ll be worth the bologna sandwiches I’ll be eating all week.
  28. E

    Eddie

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 10 de diciembre de 2022

    overall1food1service1ambience3
    Servers took too long to take orders and never came back around
  29. OT

    OpenTable Diner

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 10 de diciembre de 2022

    overall5food5service5ambience5
    Awesome Place, service was extremely good , server even manager come around all the time asking if everything was good , food was amazing ! Love the place 👌🏻
  30. OT

    OpenTable Diner

    Denver

    1 reseña

    3.0

    1 reseña

    Fecha de la visita: 9 de diciembre de 2022

    overall3food2service4ambience3
    The food and drinks were not good at all and overpriced.
  31. JJ

    JacobJ

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 6 de diciembre de 2022

    overall2food3service2ambience2
    I took my son to celebrate his birthday with friends and family and i was highly disappointed that 24k gold burger was not available. It was the main reason we chose this restaurant and it dulled the excitement of the celebration.
  32. a

    augusta1755

    Nueva York

    3 opiniones

    VIP
    5.0

    3 opiniones

    Fecha de la visita: 4 de diciembre de 2022

    overall5food5service5ambience5
    Perfect for kids bday
  33. M

    Melissa

    San Antonio

    12 opiniones

    VIP
    1.0

    12 opiniones

    Fecha de la visita: 3 de diciembre de 2022

    overall1food1service1ambience1
    Worst food ever for the most absurd prices I have ever seen. Also, when did they start charging a mandatory 20% gratuity for a table for 2. Our waitress was crap. Food was worse, and overall I would rather eat leftover fast food than this crap. Do NOT waste your time.
  34. OT

    OpenTable Diner

    San Antonio

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 26 de noviembre de 2022

    overall1food1service1ambience5
    The was was so bad It just didn’t taste good. Also we got a milk shake. It was so liquid it should have been chocolate milk.
  35. MO

    MONIQUE

    Renânia-Palatin

    3 opiniones

    3.0

    3 opiniones

    Fecha de la visita: 26 de noviembre de 2022

    overall3food3service3ambience3
    I flew in to celebrate my son's birthday, made reservations, and was seated at a corner table pushed against the bar. No view shoved in corner. Very disappointed.
  36. OT

    OpenTable Diner

    1 reseña

    2.0

    1 reseña

    Fecha de la visita: 25 de noviembre de 2022

    overall2food3service1ambience4
    The waiter was so rude she had a bad attitude towards me and my family. And my daughter asked for a to go cup and she said ok I’ll go get it and she totally dispersed and when we left we didn’t see her as if she dispersed . They make it seem like there so friendly but in realty there not there so rude the waiters there just want there automatic tips they get after you pay for your bill. So rude the waiters there for them to be working at the river walk in San Antonio they say San Antonio is the most friendly place when realty it isn’t when we have rude people working in the most popular spots where tourists visit.
  37. CN

    ChristinaN

    San Francisco

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 24 de noviembre de 2022

    overall5food5service5ambience5
    Food, service, and atmosphere was great for 12 y/o birthday dinner.
  38. KL

    KenyaL

    Las Vegas

    7 opiniones

    2.0

    7 opiniones

    Fecha de la visita: 22 de noviembre de 2022

    overall2food2service2ambience4
    Very loud , had to yell to hear each other. Pretty restaurant. Service was slow though at first. Took a while to get drinks. Drinks were good. The automatic 20 percent Service charge is alarming but I guess this is to ensure the servers get tipped adequately. I've seen people run up a bill over 500 $ and leave 50$ for a tip. So I'm glad they don't play that there. Overall a decent place. Been to the one in Las Vegas as well, overall decent. Pricey, but decent.
  39. AF

    AshlynnF

    1 reseña

    3.0

    1 reseña

    Fecha de la visita: 20 de noviembre de 2022

    overall3food2service1ambience3
    The place overall is amazing!! My waitress only came to us 3 times the entire time. And when she gave me chicken already instead of shrimp she made me feel like it was my fault when i KNOW for a fact i asked for shrimp.
  40. OT

    OpenTable Diner

    Denver

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 13 de noviembre de 2022

    overall1food1service1ambience1
    Experience was horrible. Sat at the table for 15min before being acknowledged, I didn’t get my drink till the food came, my food was prepared ask requested n it was cold. We were a party of three, my niece didn’t get her drink until after the food came n mom good didn’t arrive until 10min after we got out good. Food was subpar at best. We did get 50% off our bill, but I wouldn’t come back

Medidas de seguridad

  • Limpieza y desinfección

    • Las superficies se desinfectan después de cada cliente
    • Las zonas comunes se limpian a fondo todos los días
  • Comprobaciones

    • Si algún miembro del personal se pone enfermo, no puede incorporarse al trabajo

Preguntas frecuentes

Sugar Factory - San Antonio tiene una valoración de 3.9 estrellas de 208 clientes de OpenTable.

Normalmente, podrás reservar en este restaurante a través de OpenTable eligiendo la fecha, la hora y el número de personas.

Haz una reserva

2 personas

19:00


Reservado 60 veces hoy
Google Map para Sugar Factory - San Antonio

849 E Commerce St, San Antonio, TX 78205

Información adicional

  • Zona

    Centro de la ciudad

  • Horarios

    Lun–Jue 11:00–23:00 Vie 11:00–01:00 Sáb 10:00–01:00 Dom 10:00–23:00

  • Cocinas

    Americana, Bar/salón/servicio de bebidas, Postres

  • Ambiente

    Casual elegante

  • Código de etiqueta

    De vestir

  • Detalles del aparcamiento

    Sin

  • Opciones de pago

    AMEX, Discover, MasterCard, Visa

  • Adicional

    Acceso para silla ruedas, Almuerzo de fin de semana, Bar / Sala pública, Bar completo, Cervezas, Cócteles, Comida al aire libre, Promoción nocturna, Vinos

  • Número de teléfono

    (726) 204-2020

  • Establecimiento del evento privado

    If you cannot find any descriptions, the default PD short description is “We welcome you to explore our Private Dining options, perfect for any occasion

  • Contacto para el evento privado

    Dana Sugarman: (726) 204-2020

Copyright © 2023 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - Todos los derechos reservados.
OpenTable es parte de Booking Holdings, líder mundial en viajes en línea y otros servicios relacionados.
Logotipo de BookingLogotipo de PricelineLogotipo de KAYAKLogotipo de AgodaLogotipo de RentalcarsLogotipo de OpenTable