OT
Comensal de OpenTable
Cincinnati / Dayton1 reseña
Evaluado el 23 de septiembre de 2018
- Global 2
The food was OK but the service was not. The restaurant was clearly understaffed. My party, after about 20 minutes had to search for a server as well as find additional chairs, water and place settings. (We had made reservations for eight, but seated at a table for six.) When the server appeared, it was apparent they were not prepared to handle. The server even commented, "Surprise!" .... There was not an apology which made us think it was the norm. I was with a very positive and fun group of eight who made light of the poor service. Most customers would have left. The restaurant was clearly understaffed and it was not busy although it was a Sat night. We later wondered if they chased our server out of the kitchen to wait on us...honestly. From the time we ordered drinks until the time delivered, it was at least another 20 minutes. Things like an additional drink, water and additional bread were forgotten. The food was good; but, there are many restaurants with good food AND good service. I personally appreciate good service as much as as good food. I would not recommend. I need both.