Hurricane's Grill & Bar - Darling Harbour
We arrived to the restaurant at 6.50pm to line up and have to wait in line until we were seen by the lady at the counter at 6.59pm. We were told to wait at the bar and we were not seated until 7.25pm.
There is nothing on the booking email stating you may need to wait for your table. The lady at the front counter was quite rude when asked how long until we were seated.
Food came out quick.
Great ambience and food always fantastic. Props to our server who was friendly and fun to have served us. Always recommend this place to eat.
This was my first real steak experience in Australia... Awesome!
I had a great time celebrating my mum's birthday with an absolute feast. The only issue I had was whilst waiting to be seated after making a booking, the lady at the queue table informed us to wait for our table. We came on time but due to waiting in the queue. we finally spoke with the lady a few minutes after 8pm and she told us to wait to be seated. I waited for 5 minutes so I asked; "what's the point of making a booking, if we have to wait to be seated?" - she was being vague with her response and assuring me she will give us seats, and tried to use the reason we weren't seated was because of being late 7 minutes. Poor customer experience - luckily we were seated shortly after the little dispute, overall would go back just ensure when people make reservations, actually reserve it.
Confirmed the order with the waitress twice and still managed to get it wrong.
I booked a table by window but they didn’t really keep it for us. The food were ok but hard to ask help from the staff cuz they were too busy to take care of every table. And also one staff told us that we only have 1.5 hours to finish our dinner that’s quite annoying. The service is not matching the good food quality.
The waitress who served and take order from our table was not showing a welcome attitude to us by not smiled at all and not gave us water till we asked it twice
The food was really good and the staff there are really kind
Used to be really delicious ribs, but not now pork knuckle was tasteless, ribs was too small for a full rack👎🏼👎🏼👎🏼👎🏼👎🏼
Have reservation for the table and have to wait for 20 mins for the table that is not right. What is the point for booking. They didn’t reserve a table for us.
The sirloin and lamb chop are amazing !
And the drinks are good too! Definitely recommended this restaurant!
Been here several times but felt disappointed this time around. Needed to raise my hand a few times to get attention from the waitress. Despite repeating the order, there was one incorrect order and the dish had to be returned to kitchen. The famous pork rib seems a bit dry but lamb ribs were excellent. The pork ribs price keep increasing and almost $60 for a full rack now. I don’t think it’s that value for money anymore. This would be the last visit to Hurricane.
Had the long fed beef. Tasted great. Did not feel rushed to leave which has not always been the case at Hurricanes, which let us enjoy the experience even more.
Everything is well! Outstanding
Food, service and ambiance is good, just a bit expensive.
Being in Sydney for the first time, we figured we’d go to a nice steak place...this place wasn’t exactly what we wanted.
The place was a little dated (1980’s sheik) but clean (except for the one glass on our table with lipstick on it). The staff was friendly but not exceptional.
The food was good. Nothing special, just an average meal. The fries were over salted, but the steak was good, as were the ribs. The fish in the fish and chips was slightly over oiled. The ribs and steak only came with one side.
Had the meal been half the price, it would have been more reasonable. The price point for what you receive was disappointing.
Good service and great food. Recommend to book before eating
Always love the food & location... service usually good too
I found a black hair on my chicken this turned me off so I sent it back and got a refund very disappointed with the food no salad served with the chicken like before only chips not worth $30
Waitress was amazing and love how they set the table exactly how I wanted for my husbands birthday, beautiful view with candle light !
Food was great
We were given a great window table but the table was a little close to the one behind and we kept getting bumped.. but the food was excellent and the birthday singers brilliant.
Booked for 7 PM for 3 people. Refused to be seated at the table at 6.55 PM, the front desk insisted for me to wait for the rest of the party to arrive. Had the party at 7 PM, but still told that there is no table, although saw free tables. They requested me to seat at the bar, although no free seats were available by the bar and we had to stand. Ordered $ 9.50 cider at the bar - got passed a bottle, had to ask for a glass. had to self-serve the straw. Finally was offered to seat at the table, but warned that we have strict 1 hour 30 minutes, until... we will be escorted out. Idiotic policy, as the restaurant was nearly empty an hour later. Will never return, they can stick their business model, where it belongs.
Delicious and nicely cooked steak. Price on the high side.
Expensive and loud. Food was OK. Nothing amazing but.
The food was not good. It was served 5 minutes after we ordered, so we felt it was pre-made and not cooked to order. The ribs i received were very dry and not all that tasty. We ordered drinks, which we were later told were no longer available, which was strange as it appeared to be a slow Sunday early evening. We were charged for those drinks even though the weren't on offer, so incorrect billing, bad food, and inaccurate menus made for a disappointing birthday experience.
Birthday Dinner with Friends
We booked a table for 8 o clock a week ahead, and got there at 7:20, to be waiting for our table until 8:50 and was offered a round of free drinks to compensate. Only three people out of the eight drank alcohol, so wasn’t very impressed. What’s the point of booking a table if you’re going to wait around like walk ins ?
The food was incredible as well as the service provided to us by the waiter. That’s where it stops. The setup at the front door is nothing but chaos and total disorganisation. As much as I understand a popular restaurant, the system you have set in place is ridiculous. There’s no line set up at the front of your restaurant or signage for people with bookings. There’s a literal crowd hovering at the front door. I’ve been to plenty of busy restaurants and not once seen anything like the set up at this hurricanes. People with reservations like us that had to wait well over the reserved time have no where to sit because walk in patrons take up that seating while they wait for a table.
The food quality is very good but the service is poor. The restaurant seems understaffed and staff are not really attentive.
Food was not good. Won’t recommend this restaurant to my friends.
One male staff who served us was not kind.
I had a booking for 7 this week for my wife’s birthday. When we arrived the manager gave us a corner seat with minimal view of the harbour, she refused to arranged a different seat whatsoever. The beef ribs were dry and overdone.....However the best moment of the night was that the waitress serving us the drinks spilled the whole glass of apple juice to my son, he was absolutely soaked!!
Thanks team for the unforgettable dining experience at Hurricane Darling Harbour!
Food was amazing! Place was really busy and had to wait 15mins even though we had a booking. Pricing is standard for hurricanes. Food came out quickly. Waiter that served us was great, even checked up on us during the evening. We even had a table on the window which was great. Thanks for the amazing night
Great. Always love Hurricane’s Grill pork ribs.
Great location, great view, good ribs. Restaurant is very crowded, fortunately we made reservations beforehand
It was amazing -
Always lovely food, prompt efficient service. We dine here every time we come to Sydney as it is consistently wonderful.
Perfect view. Decent service.
Ribs are good. But the stakes and just so so.
Wait was too long even with reservations made for 2 pax. Reservation was 6:30pm, I was there at 6:15pm however I waited till 7pm for our seats. A couple that came after us was showed to a table first.
The food and drinks were great! A particular female waitress wasn’t really attentive while taking the food order, and served us the drink we didn’t order. I ordered the popcorn dessert cocktail not the biscotti, so the biscotti drink was served and she persistently insisted that was the popcorn drink. Product knowledge isn’t superb. Furthermore, she was the one that brought us the bill and the biscotti drink was in the bill too.