The Grove Surbiton

4.2
378 reseñas
Hasta 25 £
Gastrobar

Etiquetas principales:

Ideal para cenas al aire libre
Ideal para la comida
Mejor del vecindario
Este establecimiento, ubicado en Surbiton, ofrece platillos de temporada recién elaborados, cervezas de barril tradicionales y una hermosa taberna y zona de comedor al aire libre.

Precauciones de seguridad

Limpieza y desinfección
  • Las superficies se desinfectan después de cada cliente
  • Las áreas comunes se limpian a fondo diariamente
  • Se proporciona una carta digital, desinfectada o desechable
  • Gel desinfectante o toallitas a disposición de los clientes
  • Se ofrece pago sin contacto
Distanciamiento físico
  • Limitación en el número de comensales sentados
  • Distanciamiento en las áreas comunes
  • Espacio extra entre mesas
Equipo de protección
  • Los camareros usan mascarilla
Comprobaciones
  • Si algún miembro del personal se pone enfermo, no puede incorporarse al trabajo
Lo que opinan 378 comensales
Valoraciones y reseñas generales
Solo pueden enviar reseñas los comensales que hayan probado este restaurante.
4.2basado en calificaciones recientes
4.0
Comida
4.2
Servicio
4.2
Ambiente
3.9
Valor
Ruido · Moderado
El 88 % de las personas se lo recomendarían a un amigo
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Filtros
R
Robins
1 reseña
Comieron el 15 de diciembre de 2020
Global5Comida4Servicio5Ambiente5

Great venue, sat outside just before going into Tier 3. Good food , excellent service and good atmosphere

The Grove Surbiton
Respondió el 21 de diciembre de 2020

Good Morning Robins, Thanks so much for the great review, much appreciated. We look forward to being able to welcome you back once it is safe. Merry Christmas from us to you. Kerry & The Team

Denunciar
AB
AlexB
Londres
1 reseña
Comieron el 15 de diciembre de 2020
Global4Comida3Servicio3Ambiente3

Get outdoor seating. Quick and friendly service. Great local.

The Grove Surbiton
Respondió el 21 de diciembre de 2020

Good Morning AlexB, Thanks so much for the great review, much appreciated. We're also glad you like the garden - we're rather proud of it! We look forward to being able to welcome you back once it is safe. Merry Christmas from us to you. Kerry & The Team

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K
Keith
Londres
3 reseñas
Comieron el 15 de diciembre de 2020
Global4Comida4Servicio4Ambiente4

Had a fantastic lunch with friends. Really great outdoor seating area and dog friendly too.

The Grove Surbiton
Respondió el 21 de diciembre de 2020

Good MorningKeith, Thanks so much for the great review, much appreciated. We really do love a dog - or 4! We look forward to being able to welcome you back once it is safe. Merry Christmas from us to you. Kerry & The Team

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AJ
AJ2020
Londres
1 reseña
Comieron el 15 de diciembre de 2020
Global3Comida1Servicio4Ambiente4

No fish order that day and therefore somewhat limited lunch options. Probably not there fault but ended up going elsewhere.

The Grove Surbiton
Respondió el 21 de diciembre de 2020

Good Morning AJ, Sorry we didn't have any fresh fish on the day of your visit. As a fresh food kitchen, sometimes it does happen. We hope to be able to welcome you back again soon (when safe). Merry Christmas from us to you. Kerry & The Team

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RQ
RetroQueen
Londres
1 reseña
Comieron el 14 de diciembre de 2020
Global3Comida1Servicio4Ambiente5

Lovely atmosphere. Good cover outside. Friendly service.

Food was big let down. Chicken was uncooked and rice was fridge cold. Really needs to improve.

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PJ
PJSCCL
Londres
5 reseñas
Comieron el 14 de diciembre de 2020
Global3Comida3Servicio2Ambiente2

Despite being a quiet Monday lunch, service was slow and the food a little disappointing. We’d heard great reviews but sadly not for us this time.

The Grove Surbiton
Respondió el 21 de diciembre de 2020

Good Morning PJSCCL, Sorry to read that your visit wasn't up to standard on this occassion. We hope that when it is safe to do so you'll pop back in and have a better experience. Merry Christmas from us to you. Kerry & The Team

Denunciar
P
Pippin29
1 reseña
Comieron el 13 de diciembre de 2020
Global5Comida4Servicio5Ambiente5

We had a booth table outdoors and were cosy under the heater. Lovely venue

The Grove Surbiton
Respondió el 15 de diciembre de 2020

Hi Pippin, many thanks for the kind review! We're very proud of the pub and glad you enjoyed it as well. Happy Christmas!

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PP
PhilipP
Berkshire
2 reseñas
Comieron el 13 de diciembre de 2020
Global5Comida5Servicio5Ambiente5

Good food and service

Spacious and Christmasy

Pigs in Blankets were yummy and Burger was good

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RP
ReneP
1 reseña
Comieron el 13 de diciembre de 2020
Global5Comida5Servicio5Ambiente5

A very homely pub, great food, nice and helpful staff.

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TM
TheMs
Londres
1 reseña
Comieron el 13 de diciembre de 2020
Global2Comida1Servicio3Ambiente2

The indoor space had a strong unpleasant smell from the kitchen. The smell from the oil was everywhere. Even our clothes were still stinky once we arrived home.
The food was too greasy.

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NE
NEILP
Surrey
2 reseñas
Comieron el 12 de diciembre de 2020
Global5Comida5Servicio5Ambiente5

Lovely Drinks and Tier 2 rules respected! Great service!

The Grove Surbiton
Respondió el 14 de diciembre de 2020

Hi Neil, many thanks for the kind words- we have a broad range of belting drinks and are always happy to make recommendations! We hope to see you again soon. Team Grove.

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CJ
ClareJ
Londres
1 reseña
Comieron el 12 de diciembre de 2020
Global3Comida4Servicio1Ambiente4

Took half an hour to get a drink!! Staff seemed very overwhelmed and manager was too busy moaning about her workload and amount of customers.

The Grove Surbiton
Respondió el 14 de diciembre de 2020

Hi Clare, i'm so sorry you had a poor experience on your visit here- we are trying our best in very challenging times but would like to make this right for you in the New Year. If you could reach out to us directly we can show you what a normal experience at The Grove looks and feels like. Best, Chris

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AB
AilsaBelle
Londres
6 reseñas
Comieron el 12 de diciembre de 2020
Global4Comida4Servicio4Ambiente3

The Grove have created lots of outside seating for people wanting to meet those outside their household. Most of it is under cover and somewhat heated, however it is a bit luck of the draw where you end up so definitely dress up warm. We were encouraged to use the app to order but it was having issues, which meant part of our order got missed and we had to top it up by asking the waiter to add to our order, meaning lots of the starters ended up arriving after the mains, which wasn't ideal. The food was good and the staff were trying their best under a difficult situation but my advice is to avoid using the app to order!

The Grove Surbiton
Respondió el 14 de diciembre de 2020

Hi Ailsa, thanks for the review. We've tried hard to accommodate our guests in these challenging times and redesigned our garden by adding a substantial amount of heating & cover to the substantial meals we are serving! I recognise that sometimes you may be on different tables and Surbitons notorious phone signal can get in the way but we're always happy to take orders at the table and whilst not guaranteeing it, we can take requests for your favourite spot when we re- open. Best, Team Grove

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R
Rebecca
Londres
14 reseñas
Comieron el 12 de diciembre de 2020
Global4Comida3Servicio3Ambiente5

Great time in the outside garden. Both dog and child friendly. Staff friendly.
Good selection of drinks and definitely will return. Food was good although need to make the menu a little clearer so you know exactly what you are getting.

The Grove Surbiton
Respondió el 14 de diciembre de 2020

Hi Rebecca, hope you're well- many thanks for the feedback on your visit the other day and we're really glad that you enjoyed your stay with us! We've fed back your comments on our food and come New Year we will be back with a vengeance with some new specials and clearer wording.We do hope to see you again then. Many thanks and have a lovely Christmas! Team Grove

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BK
BeckyK
Londres
2 reseñas
Comieron el 12 de diciembre de 2020
Global4Comida4Servicio5Ambiente4

It was great to visit The Grove again for a relaxed, outdoor lunch. The staff were very polite and attentive as usual.

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H
Higgi
Londres
5 reseñas
Comieron el 12 de diciembre de 2020
Global5Comida5Servicio5Ambiente5

The Grove has transformed its garden into a well designed outside restaurant, tables well distanced and shielded. The food was excellent, both from the normal and festive menus. The service was good, not slow but not rushed either. We were well looked after and thoroughly enjoyed our meal.

The Grove Surbiton
Respondió el 14 de diciembre de 2020

Hi Higgi, what a lovely review to brighten our spirits on a damp day. We're absolutely committed to ensuring our guests' have a great experience and i'm really glad you thought so as well. Though we must close from Weds we do hope to see you again soon. Best, Chris

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MF
MichaelF
Londres
1 reseña
Comieron el 11 de diciembre de 2020
Global4Comida4Servicio4Ambiente4

Overall a very good experience. We were delighted to be back in a pub atmosphere albeit not quite like normal due to social distancing. The staff were wonderful in these strange circumstances.

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JD
JaneD
Londres
1 reseña
Comieron el 11 de diciembre de 2020
Global5Comida5Servicio5Ambiente5

Great food and lovely ambience. Staff very attentive.

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N
Naomi
Londres
3 reseñas
Comieron el 6 de diciembre de 2020
Global5Comida4Servicio4Ambiente4

Great heated boots for eating outdoors, and a lovely roast and friendly staff. Great stuff!

The Grove Surbiton
Respondió el 11 de diciembre de 2020

Thank you for the review and we hope to see you again soon! Team Grove.

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JD
JaneD
Londres
1 reseña
Comieron el 5 de diciembre de 2020
Global3Comida2Servicio5Ambiente4

The staff and the service arm great but I was disappointed with the food on this occasion as I normally think it’s very good. There were several things what they didn’t have and when I ordered the chicken katu curry it was like a starter portion and the chicken was very small and dry so was the rice . My Friends burger was okay but hardly any chips the plate looked half empty. But my sister fish & chips was perfect. But feel very covid safe .

The Grove Surbiton
Respondió el 11 de diciembre de 2020

Hi Jane, many thanks for the review. As you can imagine it is challenging times and whilst it can be tricky to navigate, we certainly wish to give our guests' a great experience. I'm sorry and sad that you did not experience that in full on your visit this time. We have fed back your comments to the team and always strive to improve- i do hope you'll give us another chance whereupon we can show you the high level we usually operate towards. Best for a lovely Christmas, Team Grove.

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AG
AmandaG
Londres
4 reseñas
Comieron el 5 de diciembre de 2020
Global5Comida5Servicio5Ambiente5

Always great at The Grove! They've worked hard to make their garden work with the latest lockdown - plenty of heaters and it's covered. I'd definitely recommend The Grove!

The Grove Surbiton
Respondió el 11 de diciembre de 2020

Hi Amanda, thank you for the review and kind comments. We certainly have worked hard and had a lot of sleepless nights but it's great to be back and serving our guests again. We hope to see you very soon! Team Grove.

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KB
KBUK
Londres
6 reseñas
Comieron el 5 de diciembre de 2020
Global3Comida2Servicio4Ambiente5

Lovely atmosphere and outside area for Covid times, but sadly the food was really average. The only festive dish on the menu was a ‘festive burger’ that in all honesty didn’t seem any different to a normal burger. They used to do great food in this pub, so it’s a shame. Of course I’ll come back and give it another try another time, as I’m a local, but it was disappointing :-(

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I
Isabel
1 reseña
Comieron el 5 de diciembre de 2020
Global5Comida4Servicio3Ambiente5

Love how the garden has been done up, staff very friendly and patient

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d
davidb
1 reseña
Comieron el 4 de diciembre de 2020
Global4Comida5Servicio3Ambiente5

Good food, albeit quite pricy. Slightly slow service and they forgot an item

The Grove Surbiton
Respondió el 11 de diciembre de 2020

Hi David, thank you for the review and rest assured we will go back to the drawing board and do our utmost to improve our guests' experience. Best, Team Grove.

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P
Petals0406
Londres
2 reseñas
Comieron el 4 de diciembre de 2020
Global2Comida2Servicio1Ambiente1

Where to start. Everything was atrocious. The service was the most chaotic I have ever seen - each course took nearly an hour to arrive. The restaurant had been packed to the rafters meaning our table was literally next to the door where the waiters kept coming in and out from the freezing cold.

The food was awful. My friend had the vegan burger which she said was ok, and I had the steak which had absolutely no flavour, however the absolute worst part was that the “chimchurri”, usually known for its vinegarry tart flavour, was literally some limp soggy leaves in what I think was garlic butter.

Honestly so disappointed and this restaurant ought to be ashamed of itself.

The Grove Surbiton
Respondió el 11 de diciembre de 2020

Hi Petals and thank you for the review although it is concerning to read. In these challenging times we want people to not only feel safe but of course enjoy their experience so i'm sorry that you did not. As a result of your feedback we have changed some of our table layouts and retrained members of the team in the correct places. I know this does not excuse your experience but if you ever did wish to return please do let us know and we will assure you of a better visit. Best, Team Grove.

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NT
NatalieT
Londres
6 reseñas
Comieron el 2 de diciembre de 2020
Global5Comida5Servicio5Ambiente5

Lovely to be back, super cosy outside with the heaters and so so pretty. Well done team!

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S
Surbmum
Londres
8 reseñas
Comieron el 4 de noviembre de 2020
Global4Comida2Servicio5Ambiente5

We love this pub but we’re not impressed with the food this time round. Myself and my mum had a fish finger sandwich, the bread was stale and for £10 a pop I wasn’t impressed. My partner had a burger and said it was lovely and my sons kids meal for £6 was twice the size.
Saying that the service is always lovely and I like the pub. We sat in the outdoor huts with heater which was perfect at this time.

The Grove Surbiton
Respondió el 11 de noviembre de 2020

Good Morning Surbmum, Thank you for your 4* review. I'm really sorry to hear that you didn't enjoy the food on your most recent visit. We will work with the kitchen team when they are back and make consistency and quality the focus. We look forward to welcoming you when we are allowed to reopen. In the meantime - stay safe and see you soon. Best, Kerry & The Team

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NT
NatalieT
Londres
6 reseñas
Comieron el 3 de noviembre de 2020
Global5Comida5Servicio5Ambiente5

Lovely last evening at The Grove - can't wait to be back in December

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OT
Comensal de OpenTable
Londres
1 reseña
Comieron el 2 de noviembre de 2020
Global1Comida1Servicio1Ambiente4

Unfortunately due to the situat

The Grove Surbiton
Respondió el 20 de noviembre de 2020

Hello Anonymous, Sorry to read this was a poor visit. The last few days before lock down were a challenge in terms of stock availability and staffing. We hope that you will give us a try once we are allowed to reopen and in semi ordinary times again. In the meantime - stay safe and see you soon. Kerry & The Team

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J
Jess
Londres
2 reseñas
Comieron el 2 de noviembre de 2020
Global2Comida1Servicio3Ambiente2

Large amounts of the menu was unavailable.

Steak arrived with different side to advertised and was very small.

App showed as not accepting my card and i now have a pending transaction on my account.

The Grove Surbiton
Respondió el 20 de noviembre de 2020

Good Morning Jess, Sorry to read that you didn't enjoy your experience. We're sorry that most of the menu was unavailable on your visit. We too are disappointed that we weren't able to offer our normal menu. Owing to the late announcement of the lock down & being a fresh food kitchen - all of our deliveries were cancelled. Please let us know if the pending transaction has returned to you - we are working with a new provider when we reopen to prevent this happening in the future. Team Surbo

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SN
SN5775
Londres
1 reseña
Comieron el 1 de noviembre de 2020
Global1Comida1Servicio1Ambiente1

Awful. Front of house was rude and very unfriendly. Intimidating even. Only around 20% of the menu was available and we weren’t made aware of this before being sat at our table. I understand that the hospitality industry is under a lot of stress at the moment but surely this means they would up their customer service, not throw it out of the window!

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ZB
ZakiraB
1 reseña
Comieron el 1 de noviembre de 2020
Global2Comida1Servicio1Ambiente3

Good for drinks only, food and service were terrible. I had food turn up on my plate which was not on the menu. Needless to say this is very dangerous, its lucky I don't suffer from allergies.

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OT
Comensal de OpenTable
Londres
2 reseñas
Comieron el 1 de noviembre de 2020
Global5Comida5Servicio5Ambiente5

We have allways loved this pub - they have spent and considered all the social distancing rules and spent a fortune on the garden which is stunning and very cosy. Visit and enjoy

The Grove Surbiton
Respondió el 20 de noviembre de 2020

Hello Anonymous, Thanks for the lovely review! We're glad you love the new garden - we do too! We look forward to being able to welcome you back to spend some more time in it. In the meantime - stay safe and see you soon. Kerry & The Team

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M
Michelle
1 reseña
Comieron el 1 de noviembre de 2020
Global2Comida3Servicio1Ambiente3

Service was absolutely terrible. There were only two of us and it took 3 hours to have a drink each and a main course. The restaurant did not seem busy and there were plenty of staff, but none of them seemed to pay any attention to us. We tried ordering on the app but it wasn’t working so we had to wait for staff to take our food order which took them an hour. Food didn’t take too long to arrive, but then it took another hour or so for them to give us the bill and come to take the payment. Food was ok but definitely wouldn’t return due to the slow service.

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KW
KirstyW
Londres
1 reseña
Comieron el 1 de noviembre de 2020
Global5Comida5Servicio5Ambiente5

Excellent service and great food. Heated and covered beer garden is a wonderful feature

The Grove Surbiton
Respondió el 20 de noviembre de 2020

Hi Kirsty, Thanks so much for the 5* review - that last weekend before lock down was a little unprecedented! We're glad you enjoyed our new garden and we look forward to being able to welcome you back again soon! In the meantime - stay safe and see you soon. Kerry & The Team

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R
Rebecca
Londres
14 reseñas
Comieron el 31 de octubre de 2020
Global5Comida4Servicio3Ambiente5

Fantastic covered areas in garden with heaters. Service a little slow after ordering on the app but that’s to be expected at the moment. Food tasty and good menu options.

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H
Hetty
Londres
1 reseña
Comieron el 31 de octubre de 2020
Global4Comida4Servicio4Ambiente4

Good place to go to dine outside. There is adequate covering should there be rain and heaters are provided if its cold. The staff are very friendly and the service was good when I visited with a friend.

The Grove Surbiton
Respondió el 11 de noviembre de 2020

Good Morning Hetty, Thank you so much for your 4* review, very much appreciated. We look forward to being able to welcome you back when are allowed to reopen and strive for a 5*. In the meantime - stay safe and see you soon. Best, Kerry & The Team

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DB
DominicB
1 reseña
Comieron el 30 de octubre de 2020
Global5Comida5Servicio5Ambiente5

This pub takes the pandemic seriously, from requiring you to scan into track and trace on entry through to distanced tables ( all outside tables under cover, most with heaters). Order and pay by app with table service only, it's a shame all pubs aren't like this. Will definitely go back regularly once the current lockdown allows.

The Grove Surbiton
Respondió el 20 de noviembre de 2020

Hello Dominic, Thanks for the 5*! Very much appreciated. And appreciated that our Covid Secure efforts are recognised. It's not all that fun all the time - but we do our best to keep our guests and team safe. Also glad to hear you like the garden - we love the new look. We look forward to being able to welcome you back once we're allowed - in the meantime - stay safe! Best, Kerry & The Team

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K
Kate
Londres
2 reseñas
Comieron el 30 de octubre de 2020
Global5Comida5Servicio5Ambiente5

Friendly and accommodating - comfy and cozy booths

Denunciar
JD
JoannaD
Londres
2 reseñas
Comieron el 30 de octubre de 2020
Global5Comida3Servicio5Ambiente5

Sat outside, felt very covid secure and great garden with partitions and heaters in place. New food menu which was ok but not great amount of choice and halloumi fries had far too much batter on them. Had a good evening.

The Grove Surbiton
Respondió el 20 de noviembre de 2020

Hi Joanna, Thanks for the lovely 5* review, it's much appreciated. We'll pass the feedback re the halloumi fries and ranging onto the chefs. By the time we're able to reopen - we'll have a few christmassy bits available too. We look forward to being able to welcome you back soon - in the meantime - stay safe. Best, Kerry & The Team

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Preguntas frecuentes

The Grove Surbiton ofrece entrega a domicilio en colaboración con Deliveroo.

The Grove Surbiton tiene una calificación de 4.2 estrellas, según 378 comensales de OpenTable.

Por norma general, puedes reservar en este restaurante en OpenTable eligiendo la fecha, la hora y el tamaño del grupo. Debido a las restricciones locales, es posible que este restaurante no acepte reservas por el momento.